|Mon Mar 4 2013 20:50:47|
eBay Sellers Hit Hard by PhotoBucket Changes
By: Ina Steiner
eBay sellers are again having problems with PhotoBucket, a service some use to store photos that populate their eBay listings. The service switched users to a new site on Thursday with different functionality, and eBay sellers are complaining that their photos are not showing on their listings, that it's difficult to access their photos on PhotoBucket, and that some functionality is missing on the new site - "Can't post my listings on eBay, the pictures won't load," wrote one seller.
Comments on PhotoBucket's Facebook included, "I want to know why direct links lead to the image on the PB site now instead of just the image in a browser window. This one issue is making me switch," and, "I spent hours trying to grab HTML code from the "new and improved" Photobucket last night to no avail. The new system is abominable."
An EcommerceBytes reader explained in an email, "This isn't a protest against the design change. I couldn't care less. What I am attempting to do is to alert you to something that happened that has broken much of the useful functionality of photobucket. I use photobucket to embed clickable thumbnails into my item description on both eBay and my website. The old links still work but the new links do not work properly."
Another complaint is the timing of the change. "How did I get switched over? Yesterday I was on the old site and seeing a message that everyone would be switched over to the new site on March 18th. Today the old link automatically opened in the new site. WTH??? I'm pissed!"
PhotoBucket had created a special page to better understand eBay users' needs. On March 2nd, it closed the thread with a "quick update on site features and issues currently being updated and addressed," but users have not stopped reporting problems.
Let us know if you have tips to share for PhotoBucket users on coping with the changes or who are considering moving to another photo hosting service.