|Fri July 27 2012 23:45:10|
eBay to Battle Amazon FBA with Consignment Model?
By: Ina Steiner
An online seller completed an eBay survey today that asked sellers how they felt about a possible fulfillment service. Two of the questions on the survey were as follows:
"How would you feel if eBay came to your house and picked up items you wanted to sell, sold them for you and gave you the majority of the proceeds? If the item did not sell, eBay would donate the item to the charity of your choice."
"How would you feel if eBay provided a service that came to your home to assess the fair market value of items that you want to sell and make you an offer for immediate purchase?"
Based on the questions in the survey, the seller believes eBay is planning a fulfillment service tied to the consignment model.
Interestingly there was a discussion on the Amazon discussion boards in December about something similar. That seller had written the following:
"I just did an eBay survey under my other selling ID. It was all about a proposed service for people to send their items to eBay, which will then take photos, do listings for 30% - and no risk to your feedback or DSRs. No TA of any worth can compete with that 30%! The working name of this program is Verified something or other, but one of the taglines they asked about had to do with "consign your items to eBay".
There are unsubstantiated reports that eBay is working on international fulfillment services, and eBay's Johnna Hoff had said a year ago that eBay was testing fulfillment services including one for China-based sellers who ship into the U.S., but no further details have emerged.
Given the success Amazon.com is having with third-party merchant sales ("3P") and its FBA program, it's not surprising eBay is surveying sellers about a fulfillment service, but what exactly can it bring to the table, and how will it entice sellers to use it?
How would you answer the questions above, and would you use an eBay fulfillment service?