Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue July 3 2012 14:22:04

eBay Tests New Features in Search Results

By: Ina Steiner

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eBay began testing a new search experience on June 15th (see reaction in this EcommerceBytes Blog post). Not all users can see the newly designed search results pages, but eBay appears to be letting more users into the test.

One of the new features of the new search not discussed in the June EcommerceBytes blog post is a feature that displays the number of items sold for multi-quantity listings. Those who are part of eBay's test can see an orange "K" shape over the photo of each multi-quantity listing in search results. Hovering over the title of the product listing unfurls the K into a banner that displays the number of items sold.



Another user found a similar feature being tested, but rather than an orange banner above the photo, it displays the number sold in the same column that displays number of bids or Buy It Now designation.



An EcommerceBytes reader said he was unhappy with eBay's decision to display the number of items sold in search results. Small sellers believe shoppers will gravitate toward large-volume sellers who sell more quantity than they do. "So where does a buyer go if they see a 16 items sold banner versus a lesser number sold banner," he wondered, adding, "I'm surprised they're not putting competitive or outside ad banners on the gallery pics."

eBay has been testing or in some cases launching a number of new features without announcing them to users. eBay recently began displaying the Average Selling Price of items on the listing page, as we reported last month.

Why is eBay displaying the number of items sold and average selling prices of items listed? Let us know if you see new search results pages, and let us know what you think.




Comments (12) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

by: mylifeisgood This user has validated their user name.

Tue Jul 3 14:35:29 2012

I see it on my pages. I don't care one way or another how many the seller has sold. Its just a useless item to us.

Now the average selling price somewhat influences us but we are more concerned with HOW LONG BEFORE WE GET OUR PRODUCT. Sometimes cheap is not best when you have to wait 2 weeks to get it or find out when you do get it that its damaged. And a lot of times cheap only means a DROP SHIPPER.

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

This user has validated their user name. by: Ric

Tue Jul 3 14:44:20 2012

The scrolling banner is annoying and exemplifies another change made for the sake of making a change.

These banners may end up having the opposite effect intended. Instead of promoting items that have successful sales, they also call attention to the fact that the majority of other items in search results are NOT selling. This may serve to discourage buyers who may feel that with so many items which have no sales (no banner), the item is just not popular on eBay.

The banners are essentially calling as much attention to lack of sales as they are to converted sales.

Our purchasing decisions are not made on the basis of past sales but rather based on the item, it's condition, it's total price and if there are several listings to choose from, the listing from the seller with the best feedback wins the sale.

The banner is a superfluous distraction which detracts from efficient searching and serves no useful function.

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

This user has validated their user name. by: Ming the Merciless

Tue Jul 3 15:10:50 2012

Job justification for the mediocre and incompetent.

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

by: Patricia This user has validated their user name.

Tue Jul 3 18:54:02 2012

What I think?  Ebay management is like a bunch of kids playing in a mud puddle.....not much good can come from it.

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

This user has validated their user name. by: Philip Cohen

Wed Jul 4 00:29:14 2012

I try not to think about them at all, except when I am pasting comments all over the internet accusing them of being the most outrageous and knowing facilitator of wire fraud on consumers the world is ever likely to ever know ...

eBay / PayPal / Donahoe: Dead Men Walking

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

by: Ebay's Slow Death This user has validated their user name.

Wed Jul 4 03:16:14 2012

Silly stuff!

It's like Donahoe is panicking, and yelling at his staff, ''Do something to increase sales!''

Of course sales on Ebay keep declining because of this kind of silliness that clutters up search.

JD keeps stomping Ebay into the ground. He is disrupting it to death!  

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

by: Bloggo This user has validated their user name.

Wed Jul 4 03:31:08 2012

search experience, seller experience, buyer experience.... sanitation engineer. More nonsensical abuse of the English language.

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

by: chargeback101 This user has validated their user name.

Wed Jul 4 04:17:30 2012

The last thing I want my competitors to focus on is how many of a particular item I'm selling because they copy the same item and flood the market, which drives prices down.

Buyers like choice and unique variety, but variety doesn't fit feeBay's model now. The MBA idiots think they can streamline the choice and retain the sophisticated buyers who have already left for other sites and back to B&M and aren't coming back.

I don't buy on feeBay anymore because the choice is gone, and the constant changes to search give me vertigo. I hate selling on feeBay now too and I'm not investing any more than a trickle because the site is just too risky anymore. The constant nagging emails to change this and that just make me sick. The HO destroyed it for everyone.

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

This user has validated their user name. by: Al G

Wed Jul 4 09:26:31 2012

I think that in about 10 years, eBay will be part of Business 101 curriculum.

The lessons given will be:
1. Taking a "garage start-up" company with no business plan & bring in the professionals to make it a wildly profitable business.

2. Accounting for the effect of competition (or lack thereof) in your business model. (Remember, there was no model in point 1).

3. The effects of inconsistent middle management on your product.

4. The effects of inconsistent top management in maintaining a thriving business (auctions) whilst trying to develop additional lines of product (fixed price).

5. How trying to purchase and integrate auxiliary product lines/features into the business affects the corporate well-being from a personnel standpoint (e.g. Skype & PayPal), and the ultimate effect on the core business.

6. Defining the core business and pressures to "do something".

7. Change vs stability in the consumers' perception and acceptance of the product line.

This might replace "New Coke" as the standard for mis-management & hubris.

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

by: Will This user has validated their user name.

Thu Jul 5 12:05:39 2012

I've had the first search option. I don't mind and actually recommend the cleaner look. However, they've (once again) removed the Completed Items checkbox from the left navigation pane. You have to click to find it. Boo Hiss

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

This user has validated their user name. by: Philip Cohen
Web Site

Thu Jul 5 19:44:25 2012

@Will,

They don't want you looking at the completed items; then you would know how little stuff is actually selling; that is, the stuff that unscrupulous sellers are not themselves buying ...

Perminate Link for eBay Tests New Features in Search Results   eBay Tests New Features in Search Results

This user has validated their user name. by: thehosst

Fri Jul 6 20:26:35 2012

Hello, I noticed something interesting, proximity search results, our sales are down but the few we get are from the same state or surrounding states where are are located, unfortunately not the best region of the country. Is anyone seeing the same patter? is this another eBay Fabulous idea? if ain't broken, why fix it?  



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