|Sun Mar 4 2012 22:29:48|
Canadians Get Relief from New eBay Tracking Requirements
By: Ina Steiner
Usually things are a bit more difficult for Canadians buying and selling on eBay.com than U.S. domestic users thanks to higher international shipping costs and customs. But last week Canadian sellers got a bit of good news when it came to a new policy announced as part of eBay's spring Seller Release.
Starting in June, to be eligible for U.S. Top Rated seller status, tracking information needs to be uploaded to eBay on 90% of transactions with U.S. buyers. But eBay Canada announced that Canadian sellers will not need to meet the 90% tracking upload requirement in order to qualify for the U.S. Top Rated Seller badge, Final Value Fee discount, and the basic level of Top-rated search boost in Best Match searches on eBay.com.
An EcommerceBytes reader who inquired about how the new shipping rules would affect Canadian sellers who ship to the USA wrote, "Shipping from here is a slow, expensive process, at the best of times." eBay Canada said it made the decision to exempt Canadian sellers "because we recognize that shipping services with tracking are considerably more expensive when shipping from inside Canada."
What about European sellers on eBay.com? According to the eBay UK announcement board, UK sellers will need to add tracking numbers or delivery confirmation on at least 90% of transactions with U.S. buyers to qualify for the U.S. Top Rated seller program.
However, eBay's Jim (Griff) Griffith told EcommerceBytes, "if they are UK eTRS (or DE eTRS) they are getting discounts based on that structure - including discounts to US buyers and will continue to get those discounts regardless of their US eTRS status. Only the badge and BM placement (in .com search results) are affected by this."
U.S. sellers can now get Delivery Confirmation at no charge when they ship online with USPS Priority Mail, but that excludes first class envelopes. Those who sell items that fit inside envelopes such as stamps and postcards say they should be exempt from uploading tracking information on their orders and say their customers are unwilling to pay more for Delivery Confirmation - see more about the issue in this Newsflash article from Thursday.