Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Feb 13 2012 09:27:16

Will eBay's New Design of Completed Item Page Help Sellers?

By: Ina Steiner

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eBay is testing a new design of the completed listing page in the UK starting this week. As explained in today's EcommerceBytes Newsflash, the pages are important to both buyers and sellers, and eBay uses the pages to drive shoppers to similar items for sale. While that benefits eBay (and presumably the shopper), sellers are sensitive to whether eBay is driving shoppers away from their own listings.

When eBay took away the link to Completed Items on the navigation bar during the holidays, sellers loudly complained. (eBay returned the link after the holidays.)

eBay UK explained the change to the completed listing page in Monday's announcement: "It will feature an overview of key details related to the listings that has ended. From there users will be able to access alternative listings from the same seller, similar items from other sellers and further details of the ended listing itself (item description)."

Should eBay change Completed Item pages? How can sellers ensure their listings appear alongside their competitors' listings on their own completed listing pages?




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by: KEEPING A CLOSE EYE ON THEM ALL! This user has validated their user name.
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Mon Feb 13 10:14:52 2012

Oh yippee!
While this is in the U.K. for the moment you can bet your bottom dollar they (ebay) will bring it to U.S pages as well soon enough...

So … YOU paid for listing space (ad auction/sale ad) on ebay and THEY in turn use YOUR paid for 'space' to promote COMPETITORS ads and products?

Sounds about right for ebay and their scheming low down ways...

Ebay’s Standard motto:
 ANYTHING to promote their own profit at any expense of the sellers well being.

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by: BetterThingsToDo This user has validated their user name.

Mon Feb 13 12:39:43 2012

I wouldn't think it matters what we think. We are just the noise.

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This user has validated their user name. by: Ming the Merciless

Mon Feb 13 15:49:26 2012

Since the UK isn't as far along down the fascist road as the US, perhaps their government consumer protection agency could test the premise upon which this obscenity is based.

A few years ago, ebafia announced that henceforth in ther UA that sellers relinquish all intellectual property rights to ebafia of anything they upload to the site.

According to ebafia, your product descriptions, photos, and videos belong to them once uploaded to the site.

By their logic, NOTHING belongs to the seller not even pages they pay for. Everything belongs to ebafia. Everything. Therefore, they believe they're well within their legal rights to put anything they want in sellers' listings both during and after the listing duration.

The ebafia managers who make these decisions are nothing more than despicable parasites who steal work and money from those of us who actually work and produce something.

What has John Donahoe produced except four years of deceit and misery which subtract rather than add to the value of we the sellers locate/produce and sell.

He's just another two bit sociopathic Wall Street slut who produces nothing but destruction.

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by: Another Coin This user has validated their user name.

Mon Feb 13 18:36:45 2012

I have become so cynical when it comes to eBay that when I see the words "help" and "seller" in the same sentence it means the opposite. If eBay knows something will help a seller, they will do their best to turn the screws. After all we all know by now what a "decrease" in fees means.  

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by: bb6 This user has validated their user name.

Mon Feb 13 19:59:03 2012

What the hell is wrong with ebay? Why on earth do they feel it is necessary to make a 100 changes every year?  After several years of this you would think they would get it.  People dont like change .  Can someone explain to me what is wrong with the current completed items?  It works fine for me.  

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by: Another Coin This user has validated their user name.

Mon Feb 13 20:17:17 2012

bb6 you answered your own question.  Can someone explain to me what is wrong with the current completed items?  It works fine for me.

Ebay's twisted mind: If something is working fine, then something must be wrong.  

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by: Tiffee Jasso This user has validated their user name.

Mon Feb 13 21:23:39 2012

My only concern is that if the buyer is on your page and goes to look at another seller's page and buys a item and it turns out really bad for them. I most certainly believe the buyer will blame me for advertising bad merchandise or bad sellers on my page. Most don't realize that a seller has absolutely no control over what content Ebay posts to a seller's auction page. They tend to believe it is part of your selling strategy.  

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by: comet This user has validated their user name.

Mon Feb 13 23:16:19 2012

Think this thru---when you go to look at a listing NOW what do you SEE?

The page with the item that the SELLER paid for?  Well---sort of.

What you often see is the page the seller PAID for and OVERLAID on top of the item are several OTHER competing listings that EBAY placed there!!!!

This means that you as the potential BUYER cannot SEE the items you took the time to go there to see---and possibly BUY---which would generate INCOME to ebay (and of course the seller).

But somehow ebay fails to see that by OBSCURING the listing that the buyer SOUGHT OUT they may very well be COSTING THEMSELVES the sale of THAT item and the OTHER items as well.  I get disgusted when I CAN'T SEE the items I went to look for.  And I will NOT click on a competing ad---even if I could SEE it clearly ---which you cannot generaly DO!!! (And I have to wonder if some of the "items not as described" cases are not being driven by expectations of items they COULD NOT SEE)

So why oh why would I think that the SAME company who has made it so hard to BUY an item would make it EASY to see how the few items that SOLD actually performed????  This would allow a potential seller to decide of an item was WORTH paying to try and sell.  And if they failed to sell---if they were NOT using one of the "Free 50" that is---they WOULD be paying for failure.

And it would also allow a seller to decide what PRICE POINT to start a sale at.  This could perhaps drive the postage/free shipping issue if there is NO WAY to know if the postage was included or not.  

And would ALL of the completed items be there---or just "selected" items that ebay would pick n choose according to some robo program?

Trust them?????

Seriously????

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by: Brainiac jones This user has validated their user name.

Wed Feb 15 01:21:41 2012

I am so glad that I no longer personally sell on eBay. Just a hired gun who sells for someone else with a regular hourly wage. That extra level of detachment makes it all worthwhile--well, actual ya, it really doesn't.

eBay sucks.



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