|Wed Feb 1 2012 17:02:41|
eBay Experiences Technical Issues, Sellers Can't Sign In
By: Ina Steiner
eBay is experiencing technical issues this afternoon, and apparently the phone lines are lit up. Sellers report they can't sign in or see their listings, and some say that PayPal is affected too. Some sellers said they've already been on hold with customer service for the last 40 minutes.
Here are some comments from discussion board threads on eBay where sellers are reporting the glitch:
"I can't see any of my sold listings this afternoon, am trying to see if itmes have been paid so I can ship, but this error keeps appearing."
- MyEbay.BIZ.QUERY_UNKOWN_ERROR - link to thread.
"Pay Pal is having issues too. Won't hold tracking numbers.. on their site or transmit them to eBay."
- Help can't sign in or see my listings - link to thread.
An EcommerceBytes reader wrote in, "The eBay site is not showing anything on sellers My Ebay page. Users can not log in. The wait time on CS is over 40 minutes. Just a heads up. Sounds like something major crashed to me and I've got over 1000 auctions ending today that I can't even see....can the buyers see them and bid, likely not."
You can indicate whether you are having the technical issue or not by entering a thumbs up (problem) or thumgs down (no problem) on the EcommerceBytes EKG board.
eBay's Johnna Hoff is looking into the problem, stay tuned!