|Tue Oct 23 2012 08:13:49|
Should Online Marketplaces Allow Buyers to Block Sellers?
By: Ina Steiner
Online marketplace sellers are familiar with blocked buyer lists, but should buyers be given the ability to block listings from certain sellers with whom they wish to avoid?
Auction sites like eBay have blocked bidder/buyer lists, and chances are most sellers have hundreds if not thousands of buyers on their lists to avoid entering into a transaction with those users. Last week, online auction site Delcampe went further by creating a blocked seller list so that buyers could avoid certain sellers.
When blocking a particular seller on Delcampe, buyers can select a reason from a drop-down menu to indicate the reason they are blocking the seller, including, Prices are too high; Quality of the descriptions is not good enough; Quality of the items is not good enough; and There are too many of those items in the list.
Many shoppers have written on discussion boards that they have created such "blocked seller" lists manually and would like to have the capability to automate it through the marketplaces on which they shop.
What do you think of such a feature, have you used it on other sites? Would you like to block certain sellers on eBay, Amazon, Etsy, Bonanza or other marketplaces? Why? And how would you feel if you were on the receiving end of such a list?