Buyer Photos in Seller Feedback Spotted on eBay

by: GetAGrip

Instead of fixing the glitches SleazeBay creates something else for sellers to whine about. To funny

by: TomH

lol, too many sellers can not take a decent picture and now we add the buyers. Just that more to wade through trying to decide if image is a true presentation  or not.

by: Stone Cutter

*** Sellers feel more pressure   ***

What type of creepy buyer takes a photo of mass produced candy? I’m wondering if this buyer is now expecting “free” or discounted candy for uploading this photo.

I’m a jeweler on Etsy. Etsy now allows buyers to upload photos, which are mostly horrible pics - I hate it. And I often wonder if this new feature is nothing more than a way for Sellers to feel pressured into giving discounts to buyers who upload photos of their products.

I never give discounts for anything. I’m sticking to my guns! And now, with a slowing consumer, Etsy puts more pressure on sellers for discounts in the form of sales and coupons.

I really do believe the intention of uploading photos does nothing but put pressure on the seller to give discounts to buyers who now expect something in return.

I’m growing sick of these sleazy online venues.  

by: airbrake

Ebay creates something else that will be poorly maintained and suck up resources so nothing else will work right, just in time for Christmas. Hey, Ebay, how about fixing the Ghost items for sale that periodically show up when the Seller never lists them? This problem has been occurring for 10 years+. Shipping Labels, no available contact with CS, CS non intelligence, stop driving off Buyers, policies that treat Sellers like artificial lambs to benefit Buyers, etc., etc., etc. We need more Pixie Dust and Magical Innovations I guess. Where's Merlin when you need him?

by: Andy

I would say that, at minimum, a feedback comment should be removable if it makes reference to free gifts or other items not included in the sale.

by: Snapped

Thinking of the “quality” aspect of, well, ‘quality’ items.  Particularly germane to eBay’s desperation thrusts into cards, *Keds, and collectibles so valuable only THEY can ‘authenticate’ them.

Most of those products, to offer their best visual impression, are photographed very carefully.  Marketing, you know.  But also, to leave less doubt about the claimed ‘quality’ for buyers who can’t first see for themselves.

With this latest distracting from real issues ‘enhancement’, eBay seems to lack care or concern for what it might say to the next guy, should they happen to peruse that ‘quality’ item from the perspective of Jane or John Q.’s viewfinder.  Even if they ‘mean well’, but as will be most typical, lack the acumen (or desire) to suitably depict the treasure.  

Shouldn’t eBay be avoiding anything potentially detrimental to assessing ‘value’ by the next buyer - especially from a ‘source’ in this case (any buyer) who eBay doesn’t even bother to vet.?

Doesn’t apply to the ‘real’ scam seller of course.  Or the ‘real’ scam buyer either, who’s ‘evidence’ that may lack ‘quality’ by intent, pales on the shudder scale when one considers how AI is standing by to ‘assist’.

21st C. ‘progress’.  He said, She said is now He showed, She showed.

*Keds was a TV advertised brand of ‘sneakers’ - big deal in the 50s, 60s.  Making a ‘comeback’ since ‘21.  

by: Rexford

eBay...always creating ways to cause friction between buyers and sellers. Yet sellers can't post photos of ruined items that buyers return.

by: COVID-19

Oh goodie! Nothing could possibly go wrong, could there?

by: COVID-19

eBay be like: But...but...Big Bro Amazon allows this!

Must imitate Big Bro.

by: CT Bay

Here come photos of what wasn’t shipped to extort sellers. They enhanced the extortion tool. Fantastic. I bet someone already posted porn and memes. I don’t have to care anymore but I feel bad for all you guys.  

by: CT Bay

@Rexford but you can reply. Your reply won’t be visible on mobile to 99% of users but all 3 people still using a computer might see it. You can look the person up and google review their employer with pictures of what they do on ebay. I have done that at least five times.

by: mjr55

Ebay has really awesome for sellers here in the last few years in that they stood behind sellers it seemed (finally after how many years). All of the feedback changes they have made over the last 6 months have been shitty and pointless and it's starting to really piss off their big time sellers......

Buyers don't need to be able to write a book in terms of feedback length.
Buyers don't need to be able to post pics.

This is actually just a complete indictment of Ebay's "product reviews". That was such a poorly thought out idea and, trust me, it COMPLETELY BOMBED. I'd bet whoever came up with that implementation was fired a long time ago. The fact no one uses reviews is what is basically giving Ebay the idea that they will just allow all of this crap in feedback comments instead. It's a joke.  

by: Dragonfyree

Does Ebay realize that means a buyer can upload any picture into someone's feedback.  And trying to get hold of Ebay to have something taken down could take days or never.

I'm thinking along the lines of those pictures we used to get all the time on listings of someone's nude reflection on the item.  

by: ScottLBrown

Does eBay not have anyone from "Business" or "LEGAL" review these projects before going live? With ~11k employees if rolled out to staff prior to public release someone would certainly have caught this, right?

A simple fix would be for eBay to have similar rules for the photos as to what they can and should not contain.   Images of ADs would be one.   Just like they have image rules filters for Products!

This is part of eBay's - a technology company - ongoing issues.  They appear not to have anyone at the top watching for these types of things.  This issue happens again and again and someone should be embarrassed.

I'm still a seller on their platform, i guess my rant, therefore, holds no water.

by: I_Fix_Dolls

Etsy has had the feed back pictures from the buyer for quite a while, and anyone can see them. My problem came up when a buyer posted pictures, not of what they bought from me, but things they bought from someone else.

by: volvo351

Yeah, a buyer could post an unflattering pic of your item; that's the bad news. The good news is that fewer than half of buyers bother to leave any FB at all, and shoppers only care about the score.

by: CBW

If the photos are false, it's just more evidence for a libel case if you are willing to take it to that level. Since I'm willing to none of the photos will ever bother me at all.

Besides all of that Ebay will realize the photos are pointless and stop the whole thing.  

by: Mark4

So now all kinds of awful buyers (yes, they are all over ebay these days) leaving whatever pictures they want, this is surely gonna "trash up" ebays image once buyers start seeing all this nonsense.  

by: beuler

Had 2 photo feedbacks, one was random selfie of a guy, looks like a dating app picture. What why I don't get it, what does that have to do with the product or help in anyway. It's all just a bad idea, just adds something else that can go wrong.other photo also not related to the item purchased.  

by: COVID-19

This social media wanna-be silliness just begs for that internet meme of asking strangers to post photos of "bob and vagene". 🤣