Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sat Nov 19 2022 22:16:28

eBay Rethinks Part of Its Book Banning Policy

By: Ina Steiner

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eBay will no longer restrict the accounts of sellers who list banned books on its marketplace, though it will continue to remove listings of books it finds violate its Offensive Materials policy.

eBay did not widely publicize the change in policy that took effect on Thursday. Rather, it came in response to a thread on its discussion boards started by a seller who said eBay restricted his account for selling books by Dr. Seuss, a book about knives, and an OJ Simpson title.

The seller wrote in part: "As a seller of 50 + thousand titles at any given moment, we cannot avoid listing things that are banned. In 3 months, I've had my account restricted with a suspension 7 times now for listings "hateful" items, and we cannot get a list of items to not list from eBay. I cannot find anybody at eBay that can give me a list of things that I can't list."

Like the original poster, sellers responding to him on the thread wondered why eBay had no list of titles that it banned and most felt it was unfair to restrict sellers accounts for listing items they didn't know were banned. 

A moderator initially advised sellers to look through eBay's help pages for prohibited items as well as to do their own research before listing, but sellers said that wasn't satisfactory advice.


We have shared this topic with our Policy Team and they have a big update they wanted to share with everyone:

"We heard your feedback, and we're making changes to this immediately. 

Starting Thursday, November 17, if you have a book removed under eBay's Offensive Materials policy, there will not be a selling restriction.  

We don't want you to have to try to figure out which book titles could be considered offensive or not, or worry about a selling restriction because of this. If we find a book title we don't allow, we will remove it and let you know, with no penalties or further action needed on your part. 

We appreciate your feedback on this issue which helps us continue to make eBay a trusted and inclusive environment."

Sellers praised the new policy, though as of the evening of November 19th, the original poster did not return to provide an update on his situation. 

eBay did not post the policy change on its Seller Announcement Board.

Comments (28) | Leave Comment | Permalink
Readers Comments

Perminate Link for eBay Rethinks Part of Its Book Banning Policy   eBay Rethinks Part of Its Book Banning Policy

by: pace306 This user has validated their user name.

Thu Nov 24 13:46:12 2022

"Over 10,000 employes will be able to put FOOD on the table this Thanksgiving because of eBay!"

Because of the monies stolen from sellers.

PERSONALLY, I dont believe that people who commit or aid and abet crime should be able to profit from it - but thats just me - I actually happen to be one of the few HONEST people ....

Perminate Link for eBay Rethinks Part of Its Book Banning Policy   eBay Rethinks Part of Its Book Banning Policy

by: pace306 This user has validated their user name.

Thu Nov 24 13:47:31 2022

Tool

"Take your bitterness and have a large helping for desert today. You can be Thankful you didn't need eBay to enjoy it. . . . . "

YOU ranted and raved about how bad you were treated and said you were done and THANKFUL you were on SS - now all of a sudden eBay is your hero?

Perminate Link for eBay Rethinks Part of Its Book Banning Policy   eBay Rethinks Part of Its Book Banning Policy

This user has validated their user name. by: toolguy

Fri Nov 25 10:54:02 2022

@pace306

" I actually happen to be one of the few HONEST people .... "

OH PLEASE

You complain about every single return you get. . . .It's like you've NEVER returned anything in your life! You think every return is a "crime" committed against you, and your "chinese" product can never be at fault. lol

Try selling some good American made products you won't have as many complaints or returns! FACT

Perminate Link for eBay Rethinks Part of Its Book Banning Policy   eBay Rethinks Part of Its Book Banning Policy

This user has validated their user name. by: Marie

Fri Nov 25 14:51:27 2022

@Pace

We were specifically discussing what this article is about, not all the other stuff you want to bring into it.  You often love to call out when I go off topic in your opinion, most times it isn't true but that is beside the point.  

If you want to discuss what this article is about, we can do that.  You want to discuss all those other things for whatever reason you have.  You can of course do that, but I am not going to participate.

Remember this started by you stating that Ebay has not fixed the issue that this article is about.  So I asked you how you knew that.  Then you came back with your list of things that had nothing at all to do with my question.

Perminate Link for eBay Rethinks Part of Its Book Banning Policy   eBay Rethinks Part of Its Book Banning Policy

This user has validated their user name. by: Marie

Fri Nov 25 14:52:24 2022

@pace

"PERSONALLY, I dont believe that people who commit or aid and abet crime should be able to profit from it - but thats just me - I actually happen to be one of the few HONEST people ...."

Yet you are still an active seller on Ebay.

Perminate Link for eBay Rethinks Part of Its Book Banning Policy   eBay Rethinks Part of Its Book Banning Policy

by: Volvo351 This user has validated their user name.

Fri Nov 25 21:33:02 2022

So, feebay is now digitally burning books, eh? Odd, isn't it, that for years they trafficked in outright pornography, quite profitably, but now The Cat in the Hat is "offensive" enough to ban it?

Perminate Link for eBay Rethinks Part of Its Book Banning Policy   eBay Rethinks Part of Its Book Banning Policy

This user has validated their user name. by: Marie

Sun Nov 27 02:01:25 2022

It's the wonderful Cancel Culture that is out of control.  It affects all kinds of sites on all kinds of subjects.  This need to make sure that stuff written many years ago to today's standards just makes no sense whatsoever to me.  

Perminate Link for eBay Rethinks Part of Its Book Banning Policy   eBay Rethinks Part of Its Book Banning Policy

by: mindelec This user has validated their user name.

Sun Nov 27 18:16:44 2022

@Volvo351

this is nothing new, every once in a while during the past 20yrs i have listed a title that for whatever reason got knocked off.  what is new is that they will no longer hold that against the seller.

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