An eBay seller noticed that their listing is showing "check" as a payment option, even though it's not allowed in the category in which the item is listed.
According to this eBay policy page
, "Checks, money orders, and bank wire transfers aren't allowed for most eBay purchases. However, you can use these payment methods to buy vehicles, capital and business equipment, real estate, and items you pick up in person."
The seller's item is not listed in any of the allowed categories, nor does the listing appear to offer local pickup.
Here's a redacted screenshot showing the payments section of the listing.
We wondered if the word "check" was there because of a strange glitch, not because it was offered as a payment method. We tried to find a listing in an allowed category (or a listing that offered local pickup) and couldn't find any that included the word "check" in the payments section. (But we did learn a surprising number of people in our area are selling used couches for sale on eBay with free local pickup!)
Oddly, someone reported on Monday
that the box for local pickup is on their auction even though the box is unchecked. Might that glitch be a contributing factor?
What's concerning is that the seller didn't choose to offer checks. Would you accept checks from eBay buyers in the categories in which you sell?
There are other oddities on the eBay site. The Auction Professor posted a video
today about incorrect listing counts. In Seller Hub in Listings, in the "Manage Active Listings" section, every time he refreshed the page, the number changed by hundreds of listings. Once it showed 29,581 active listings; another time it showed 29,783 listings, and so on. (There's nothing like seeing it happen on video.)
The concerns: is eBay losing sellers' listings? And why is eBay's software unable to present an accurate listing count - and what other numbers might be off?
A reader also wrote today to tell us eBay acknowledged a glitch impacting payouts. An eBay moderator wrote
"I do see an issue going on where sellers supplied us the required info and then that's it. No payouts, but no red bar or additional emails to fill the info in once more if something was wrong the first time."
That was in response to a seller who has not been receiving payouts for sales they made. "I've actually made a number of sales in the last few months and only those made after January 1st 2022 are being withheld (and according to the Payments tab they're "Available," not on "Hold" or "Processing" - just somehow stuck in this limbo)," the seller explained.
It sounds similar to last month's glitch on Etsy
when some sellers who updated their tax info had their accounts frozen.