|Mon Sept 14 2020 20:35:19|
eBay Managed Payments Experienced Processing Delays
By: Ina Steiner
Today an eBay moderator confirmed on a discussion board thread that from September 3 - 7, it delayed processing some orders for sellers enrolled in Managed Payments.
The moderator said eBay notified sellers impacted by the payment-processing delays, informing them it would issue an additional payout outside of their standard schedule. However, he provided no explanation of the cause of the system delays.
A seller responded suggesting that eBay post the issue on the announcement board or on the system status page.
A reader also informed EcommerceBytes today that several sellers reported that thousands of dollars have been held up for weeks and had been unable to get answers from eBay. The reader said the reports were posted on the gated Managed Payments discussion board, and noted hours-long wait times to get assistance from customer service.
Even when there are no glitches, sellers are unhappy with the amount of time it takes to receive funds from the sale of goods under the Managed Payments system. On this thread
, an eBay seller compared the payouts under the old and new systems:
"Old way: buyer pays, money is immediately available (if not an echeck), seller can use PayPal debit card to use their funds immediately or seller transfers funds to bank account and sees it in approximately 3 days. Sales made on weekends are still available for seller in their PayPal account
"New way: buyer pays, eBay "processes" money for several days (I still have some processing from the 20th, yet they told me it was cleared and I already shipped in order to meet my 1-day shipping time set on auctions), then eBay finally releases money (at their discretion) for me to wait 3-5 more days for my money. Note if it is a weekend there will be no processing or sending of funds, so sales on those days take an additional couple of days until the next business day."
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