|Sat May 16 2020 23:22:17|
Early Adopters of eBay Payments May Be Out of Luck
By: Ina Steiner
Despite playing guinea pig to eBay's Managed Payments when it launched in 2018, it appears early adopters of the program will be forced into a new fee structure eBay is rolling out in July that includes a per-transaction fee of 30 cents.
eBay had promised early adopters they would be grandfathered into rates that were in effect when the program launched on September 24, 2018 through 2021. eBay executive Vikas Mehta led the initial rollout of payments in North America in 2018 and stated the following
during eBay's weekly chat session on August 22, 2018:
"Our goal is to have selling fees lower than they are today. The payment processing fees for the initial launch are a flat 2.7% with no fixed fee, and no refund fees. This is your rate through 2021 for signing up for the initial launch of managed payments."
While eBay hasn't publicly announced the new fee structure going into effect in July or how it will impact those sellers who joined the program in 2018, a seller said they were notified
that the new July rates would apply to them.
In a section of the email titled, "We're changing our fees starting late July," eBay wrote:
"We've simplified our fees. You will pay only one final value fee, consisting of a category-based percentage of the total amount of the sale plus a fixed fee per order. You'll no longer pay separate payments processing fees. This change supersedes any special pricing you may have had in the past."
While eBay also stated, "Most sellers can still expect to see overall savings," early adopters currently don't have to pay any fees in the event of a refund or cancellation; that won't be the case under the new rate structure (eBay will keep the 30-cent per-transaction fee).
Sellers continue to have questions about the new fee structure in which eBay is merging payment processing fees into final value (commission) fees, you can read more about the new rates in EcommerceBytes Update
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