Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon July 15 2019 23:40:48

eBay to Institute New Managed Payment Fee on October 1

By: Ina Steiner

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On the 4-year anniversary of breaking up with PayPal, eBay sent an email to additional sellers inviting them into its own managed payments service that will become mandatory for all sellers by 2021. Included in the July 15 email was bad news regarding payment-processing fees - eBay will start charging a per-listing transaction fee beginning October 1, 2019.

We wrote about the new fee in mid-May, but some sellers were taken by surprise when they received Monday's missive from eBay. "As a seller who typically sells multiple different items on an order, this is going to be a huge increase in cost once eBay forces everyone onto managed payments," a seller wrote on the eBay discussion boards

The seller explained, "On a communication I received today from eBay, I learned they are going to charge a transaction fee of $0.25 for each different item on a customer order - where PayPal only charges me one $0.25 fee for the entire order. For example I had a $31.45 order yesterday, with 7 line items. My PayPal fees were $1.16 - with managed payments my fees would have been $2.60. I'm just sick about this."

Prior to May 21, there was no mention of a per-listing fee, and as recently as April eBay said that most sellers could expect lower costs using managed payments. 

Sellers who opted in to managed payments prior to June 4th will be grandfathered into the old rates. But that was a source of contention for some sellers:

"...User agreement aside, how is it reasonable to charge sellers .25 per listing more than early MP enrollies if you would not allow ALL sellers access to MP? Then if they turned it down too bad for them," one seller wrote. (eBay's terms still state, "Eligibility to have your payments managed by eBay Commerce is by invitation only.")

Some sellers have difficulty with the concept of a "per listing" transaction fee, and indeed, it's unique to eBay. PayPal, for example, charges a "per transaction" fee. An eBay moderator on social media explained how the per-listing fee would work:

"If two items are purchased from you for a single listing, one payment listing fee is charged of $0.25. If two items are purchased from you from different listings, two payment listing fees are charged of $0.25."

Also as of today, eBay can begin rolling out managed payments to a second market according to the terms of its operating agreements entered into with PayPal in 2015, and in April, eBay revealed it had chosen Germany. eBay Germany set up a page announcing managed payments in April and began allowing sellers to register their interest in joining the program.
 
For those not yet familiar with managed payments, eBay explains in a FAQ: "With eBay managing payments, you'll use your eBay account to sell, and you'll need to provide a bank account into which your funds will be deposited. As an eBay seller, you'll need to have a relationship only with eBay, rather than with both eBay and a payment provider. Your buyers will be able to choose how they'd like to pay, as they can at any other online retailer, and the payment processor will not be visible to them."

eBay managed payments can be seen as a legacy of former eBay CEO John Donahoe who was unable to fend off activist investor Carl Icahn, the architect of the eBay-PayPal split.

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Readers Comments

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: bb6 This user has validated their user name.

Wed Jul 17 05:22:00 2019

$.25 per listing is not a big deal if you sell higher priced items. It is a killer if you sell low priced high quantity items. My one store sells low priced items but customers buy many items to save on shipping. One order I had today was for 39 items sold. Old paypal fee $.30,  new ebay fee $9.25 (39x$.25) for that customer order. Yikes!!! On top of it customers are just getting used to paying tax on items. This is not good for these kinds of sellers.

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: bb6 This user has validated their user name.

Wed Jul 17 05:23:02 2019

typo $9.75 (39x$.25)  

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: hawk This user has validated their user name.

Wed Jul 17 06:16:59 2019

the sad fact is that small business and sellers don't have the money , time , or knowledge , to fight the corrupt , lying , thieves , like the mobs that , that can pay off anyone like lawyers , law , judges , or kill off anyone that wants to do right for the people. sad reality.  

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: Moonwishes This user has validated their user name.

Wed Jul 17 08:55:21 2019

>>i mean, isnt this what poshmark, mercari, and amazon do already though ... you have to WAIT until the buyer receives the item before you get paid? but, of course, i rarely see any postings about their payment policies though<<

I don't know about Poshmark and Mercari, but with Amazon, they release your funds as soon as you ship the order. Not when the buyer receives it. On eCRATER, because they don't have their hand in the cookie jar, you get your money with the order. Depending on the situations, like a holiday or weekend or the combo, using Stripe your money is on its way to the bank before you can even ship the order!

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: Snapped This user has validated their user name.

Wed Jul 17 10:05:24 2019

"It is a killer if you sell low priced high quantity items."

Unregulated regressive tax.  Defended as 'contracted' and by a culture that expresses public ambivalence about your contribution to it, and outright disrespect for your other two cents.

Which is the only thing of value they won't eventually 'take' from you.  

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

This user has validated their user name. by: windsorbear

Wed Jul 17 10:45:09 2019

Silver Ice King, you may not be too far off on that thought. I also have heard that it is eBay's plan down the road to not release payments until after the item shows as being delivered.  Whether or not this will actually happen is anyone's guess at this time.

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: Davina T This user has validated their user name.

Wed Jul 17 10:49:21 2019

I gave up selling on Ebay last year, and buy only right now using a debit card. Closed my Paypal account. I will never accept the Ebay talons into my bank account with managed payments. From what I understand, they can take refunds directly from my bank to reimburse a buyer who gripes about the color of a white scarf ?  Facebook Market place will do nicely as soon as I find a good money management middle man. I'm a kitchen table seller, and having a corporate behemoth barking out orders will not do.  

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: pace306 This user has validated their user name.

Wed Jul 17 12:27:02 2019

No one knows what evil eBay will do - and managed payments is the tool that eBay will use to inflict said damage.

eBay can and will do ANYTHING to prop up the sagging numbers - todays Wall Street call should be MAGICAL - the number spinning would make the best circus clown cry in jealousy.

Since eBay started down the road of warring with its smaller sellers, the numbers have never been good - but the stock buy backs keep WS happy which is all they care about.

BOD compensation is based on those (fake) numbers. Stock prices go up, BOD perks grow too. Its a big circle - each corrupt piece paying off the other.

This is yet another eBay mafia game.

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: Paul W This user has validated their user name.

Wed Jul 17 13:28:16 2019

eBay's reliance on larger and larger fees imposed on sellers is eBay's self-cannibalization that can't last forever.  I glad my eCRATER sales are showing some life.  

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

This user has validated their user name. by: CanBrit

Wed Jul 17 13:35:57 2019

I'll be gone by 2021, if not sooner. Who knows maybe they'll be gone before?

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: donald This user has validated their user name.

Wed Jul 17 14:05:07 2019




The sons of a beaches are at it again. The only thing they know how to do is give us sheet! Thank God I don't have to worry so much.  My income is extremely diversify.



Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: donald This user has validated their user name.

Wed Jul 17 15:14:53 2019

Someone said

>i mean, isnt this what poshmark, mercari, and amazon do already though ... you have to WAIT until the buyer receives the item before you get paid? but, of course, i rarely see any postings about their payment policies though<<


Not me. I can even withdraw from Amazon before I ship the item.  It could be that Ive been with them since the 90s.

Having said that Amazon is the same sheet but with more sales.

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: mcposty This user has validated their user name.

Wed Jul 17 16:11:06 2019

How can you say the customer will be paying the fee? How can you know if a customer buys 10 things at once?

There is no reason to charge per item. Transaction fee is plenty.

Ebay needs to be investigated. End of story

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

This user has validated their user name. by: Lightning

Wed Jul 17 21:41:59 2019

@Paul W
17.3% transaction fee, plus the 10% FVF = 27.3% fees!  I think eBay found a way to charge MORE than Amazon.  Well, a bit more, I think, or has Amazon hit 30% yet?  It's like a cartoon segment of Spy vs. Spy from MAD magazine, only it's Thief vs. Thief.  And it's not humorous at all.

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: OnlyPollyPocket This user has validated their user name.

Wed Jul 17 22:12:55 2019

This is unconscionable!  Does any Credit card processor charge a per-item fee on CC purchases?

What comes to mind is:   I go to Kroeger and buy a basketful of groceries...say 50 items.  I use my MasterCard.  I don't know what Kroeger's fee is but, say, 2%.  My total bill is $200.  BUT along comes MasterCard and says "oh, but we are now going to charge $.25 per item for what was on the order."

So Kroeger used to pay $4.00 to Mastercard for my order,  Now they will pay $16.50???

I think not!  Who, at ebay, came up with this outrageous, blatant theft???

How are they spinning this?  It isn't a CC fee, it is an item processing fee?  I just don't get it.  

I sell tiny dolls.  My cost is $3-4 each, I sell them for $7.50 +/-  and I charge actual shipping.  So I am making $2-3 for each doll not counting my shipping supplies. So, yes, $.25 is a big deal over time.

Almost every order is multiple items.  Guess my buyers will now be paying a higher price and I will not hesitate to explain IN MY LISTINGS, why, after all these years, I had to raise my prices.


Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

by: val2525 This user has validated their user name.

Thu Jul 18 14:24:38 2019

No other merchant service charges a per item transaction fee.  They all charge one fee on the entire transaction. I think everyone needs to flood the eBay for Business Facebook page with posts about this.

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

This user has validated their user name. by: The End

Sat Jul 20 16:47:17 2019

Until Ebay has "Payment Gateway of Choice" for sellers,
and we can choose Stripe only,
Ebay is dead in the water.

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

This user has validated their user name. by: toolguy

Sat Jul 20 20:23:02 2019

@Moonwishes

"I don't know about Poshmark and Mercari, but with Amazon, they release your funds as soon as you ship the order."

From my understanding Amazon pays 3rd party sellers once every 2 weeks!

Can anyone verify this?

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

This user has validated their user name. by: unsuckEBAY

Sun Jul 21 11:25:38 2019

Ever since Wenig brought drinking-buddy Harry Temkin into eBay's inner circle, eBay's 'enhanced' site features and business practices started to more closely resemble those of Wall Street traders.

This week BofA Merrill Lynch agreed to a $40mm settlement with Cabletron for 'churning' (excessive trading to generate fees).

This per-listing fee money-grab (note, again it's per *listing*, not per *item* - yes, it makes no sense) is comparable to stock exchange churning, only sellers will of course give their consent to being fleeced to pay more fees if a sale has items from multiple listings and, "...agree to comply with all terms of [eBay's] User Agreement when accessing or using [eBay's] Services.

Perminate Link for eBay to Institute New Managed Payment Fee on October 1   eBay to Institute New Managed Payment Fee on October 1

This user has validated their user name. by: toolguy

Sun Jul 21 13:19:02 2019

@Unsucke bay

"This per-listing fee money-grab (note, again it's per *listing*, not per *item* - yes, it makes no sense) "

It makes perfect sense!

eBay's doing this because THEY CAN

I wonder if the same GENIUS who thought up FVF on shipping dreamed this one up to?

Whoever it is deserves a RAISE and FREE drinks at Walker's West. . . .

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