Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue Mar 5 2019 15:47:47

eBay to Proceed with Annual Seller Conference in July

By: Ina Steiner

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Despite facing a host of problems, eBay will proceed with its annual seller conference in July, and there are some tangible benefits to attending the event. In 2017, eBay invited all attendees into its special Concierge customer service program. And in 2018, eBay provided information about Managed Payments exclusively to eBay Open attendees. 

This year, eBay Open will take place on July 23-25, 2019 at the Mandalay Bay hotel in Las Vegas. The cost is $499 per attendee, a $100 increase from 2018 rates. The early bird rate is $350 for those who register by April 11, 2019. (In 2016, the regular registration fee was $199, and in 2017, it was $249.)

The event is a chance for sellers to meet with eBay staff face-to-face and attend workshops. About 2,000 sellers attended last year's eBay Open, with eBay reporting that over 60% of them were first-time sellers. 

Last year, eBay also held its annual Top Seller Summit directly preceding the conference, which attracted 300 eBay top sellers representing more than $2B in GMV. (eBay defines Top Sellers as "large, merchant-size businesses with annual sales of $1 million-plus.")

During Devin Wenig's 2018 eBay Open keynote, the CEO told attendees he had a goal of increasing eBay's buyer base from 175 million to half a billion, and he said eBay would have to do the following: modernize the platform; get better at customer service; and get quality sellers and inventory on to the platform.

A lot has happened in the 8 months since the 2018 event, including the departure of some high-profile executives such as Scott Cutler, Bob Kupbens, Laura Chambers, and Dan Tarman - and of course, the attack by activist investors to which eBay recently capitulated. 

Visit the 2019 eBay Open conference landing page for more information, and let us know if you plan to attend.

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Readers Comments

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

by: ebayout This user has validated their user name.

Thu Mar 7 14:51:32 2019

Maintaining a Pollyanna attitude towards ebay and not mentioning the amount of unchecked fraud and "buyer always wins disputes" policy is downright disingenuous.

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: toolguy

Thu Mar 7 15:50:43 2019

When you sell over a $1 million a week on eBay $500 is chump change. . . .

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

by: pace306 This user has validated their user name.

Thu Mar 7 16:04:08 2019

If eBay was "legit", and there was a REAL reason to go - I would go ... assuming that it was a REASONABLE price.

Apologies all around - I cant see how/why the cost should be ANYTHING north of $100.

I've paid to go to events - I've paid the airfare and hotels - I even once paid CES their $100 "you waited till the week before CES to register fee".

Why? because I was going and getting something out of it.

I dodnt need to sit and be lectured to - on how by enriching DW by buying ads or "supersizing my listings" - in some magic way it would benefit me. FIRST show all ads 24/7/365 and reform your CS and returns rules - THEN maybe have the unmitigated gall to lecture me.

I dodnt need to "rub shoulders with the masses" and make new friends ... "oh you sell X, so do I !!!!!!!!!!!!!!!!!!!!, oh how COOOOOOL"

I went to these places to find new opportunities, have a face to face with companies who are across the US from me, I went to get buying opportunities, I went to see the latest tech.

NONE of that applies to eBay. And to be fair - its NOT a selling show - but for my $200-300 to attend, the airfare, the food and room(s) ... I need to get SOMETHING in return.

What can a bunch of San Jose lawyers who have no background in eceommerce/etail/retail/big box/wholesale teach me?

Rex could probably teach me lots, as could lightening, silver, marie and many others ... but DW and Grif? no.

So without quid pro quo, theres no reason for me to go - but to each their own - if anyone here thinks that spending a grand or so to enrich the execs at eBay will help their selling careers - please by all means - go - and tell us of the WONDERS that are there (that wont end up on eBays blog anywhere LOL).

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

by: TomH This user has validated their user name.

Thu Mar 7 16:14:11 2019

Just received a eBay email with an Early Bird offer of $350.00 for the conference and from the hotel a room starting at $99.00 (before resort fee and taxes).

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

by: TomH This user has validated their user name.

Thu Mar 7 16:22:35 2019

PS:  At the moment Vegas.com is advertising a room at Mandalay Bay for the same period  for $73.00 per day and same conditions.  They are calling "In High Demand".  

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: CanBrit

Thu Mar 7 16:38:26 2019

@TomH

I had no idea this was just the "FEE" to attend????? I am completely dumbstruck.

Board of Directors....get in their before you all look like Buffoons because of this guy. Really....what is it going to take before some of you show your Balloons??

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

by: Ebay Little Shop of Horrors This user has validated their user name.

Thu Mar 7 17:18:51 2019

Someone, tell toolguy how to get the room comped.

If he likes that sort of thing, he should go. It may be the last one.

He doesn't need to know how ebay got it all free. No one needs to know how the hot dogs are made.

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: QueenMab

Thu Mar 7 18:05:44 2019

There are so many better ways to spend $499 plus any other expenses than blowing it in Greedbay open. I think I'll use that money for another puppy - unconditional loyalty that is priceless.  

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: toolguy

Thu Mar 7 18:32:32 2019

@Ebay Little Shop of Horrors

I don't need a room, I live within driving distance of Vegas. . . .

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: Rexford

Fri Mar 8 06:29:35 2019

"The cost went up...deal with it."

.....said the millionaire.   Let them eat cake.

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: Rexford

Fri Mar 8 06:38:13 2019

"Do you have any idea what it costs to put on a conference of this size?"

Does it cost as much as a  Wenig private plane flight to the Hamptons?

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: NoMoreEbay

Fri Mar 8 09:56:38 2019

@Valaset

It would appear you are in a very small minority. ebay's seller count is approximately 25 million. Last years attendance was approximately 2000 sellers or .008%. Not only is that bad, it's abysmal.. Frankly, I'm surprised they're even doing it this year.

.008% attendance it's a testament to the overall view of this conference and of ebay and it's toxic environment, and no amount of 'dealing with it' is going to change that.

 

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

by: Ebay Little Shop of Horrors This user has validated their user name.

Fri Mar 8 11:54:28 2019

Hi NoMoreEbay.

Ebay does not have 25 million sellers and I can prove that right now.

For some inexplicable reason, I awoke one morning with a fervent desire to create another User Id.

Now, what to put in it? It was just a backup placeholder. I had some vintage Italian Vogue Magazines. Some people buy them and frame them; they're truly beautiful.

(Someday I'll tell my story about eBay and it concerns privacy. I saved everything to prove it.)

These little magazine ads sell for about $3.99. I wasn't really expecting to sell one, and after two months, I had not. So I delete them all except one. I was on a laptop then.

You cannot remove listings on a phone. That's what they told me on the phone. I raised the price to $100 and removed the pictures. Thats all I could do.

If you search for John Richmond 2009 Vogue Italia Print Ad 2 Pages Not For Sale,

and read the description, you will see:
This is not for sale. Ebay relisted it without my permission and without an option to end the listing.

Yesterday, i got an email from ebay:

Your John Richmond 2009 Vogue Italia Print Ad 2 Pages Not For Sale has been relisted.

This is about the sixth month they've done this. Same ad, same email.

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

by: ebayout This user has validated their user name.

Fri Mar 8 11:56:38 2019

1) Take nice pictures
2) Do promo listings
3) Don't worry about screwing buyers. That's a free service of ebay.

All for the low, low price of $499 + expenses.

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: RKTOYS

Fri Mar 8 13:17:52 2019

I would've rolled my eyes at Valaset but fortunately you all did that for me.  The other point I wanted to make was that $500 plus expenses would seem to hit a relatively narrow niche.  If they've sentenced you to struggle, it's too much to waste, if you're already making millions, what would you learn from attending?

Also, I see conventions do this relentless price hiking too.  They take more and more while sales stagnate.  Dealers complain but it's just noise if they keep paying that rising rent.  There are several shows that I just don't sign up for anymore.  If more people put their foot down, the model would change or collapse under its own weight.

The bank invasion's going to be the tipping point.  Most casual sellers won't put up with it.  Smaller sellers with cash flow issues may have to bail and others may decide it's not worth the risk for what works out to sub-minimum wage.  From what I'm reading on collecting forums, if the site-wide flash sales don't resume soon, buyers aren't beyond abandoning the site either.

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: toolguy

Fri Mar 8 15:05:04 2019

@Rexford

A Learjet flying from San Jose to the Hampton's would consume about $10,000 in fuel & another $10,000 in maintenance costs. (this does not include the pilots salary)

My guess is the eBay conference in well north of $1 million

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

by: TomH This user has validated their user name.

Fri Mar 8 15:52:32 2019

@ toolguy

One-way or round trip?

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: toolguy

Fri Mar 8 23:07:16 2019

@TomH

One Way!

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

by: Silver Ice King This user has validated their user name.

Sat Mar 9 01:17:21 2019

A little off topic but has anybody noticed that the new VP of Seller Experience does not even adapt all of Ebays Recommended Seller Policies??

Not only does he not offer Free returns but he actually says NO Returns accepted.   I wonder how Ebay will handle his first SNAD, whether he will have to pay for the return shipping and refund in full or give him special treatment and back the Seller for once.  

It sounds like he still doesn't even work at the main office since all items are coming from New Jersey, does not offer Free Shipping or Free Returns.  I wonder if he uses Promoted Listings so that he can pay Ebay extra to show his items or if he is not subject to the same rolling blackouts as most others are.   Just funny how all these executives sit here and back and support all the changes that Ebay makes to support their customers, THE BUYERS, but even the VP of Seller Experience  realizes just how bad the rules they impose or highly recommend are.

Just sayin, no different than Kupbens was until he was called out so many times for it.

Perminate Link for eBay to Proceed with Annual Seller Conference in July   eBay to Proceed with Annual Seller Conference in July

This user has validated their user name. by: toolguy

Sat Mar 9 12:42:46 2019

@Silver Ice King

What's his eBay ID?

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