Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Nov 18 2019 17:02:20

eBay Continues Repairs to Clothing Category Attributes

By: Ina Steiner

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eBay had major technical issues after it rolled out its October 15th category and Item Specifics update, and it continues to make repairs that will be completed in a matter of weeks.

The good news: eBay won't be making any further planned changes in 2019 "so our sellers can focus on holiday." However, it will resume making updates in 2020, stating in Monday's announcement that it would be in touch with sellers again in late January.

eBay pointed to progress in the following three areas:

- Left hand navigation filters - The left-hand navigation filters are now working again and this issue is fully resolved.

- Missing values - We are continuing to copy the Additional item specifics you previously provided into the Required item specifics fields. We expect the exercise to be complete in the coming weeks.

- Irrelevant item specifics values - The consolidation of irrelevant values is in progress  and you’ll start seeing only appropriate values in the drop-down menus by the end of this week. Sellers will notice marked improvements already.

Some takeaways from the announcement:

- "We will not be making any further planned changes in 2019 so our sellers can focus on holiday."

- "Our efforts in updating our marketplace, and optimizing search for our buyers will continue. We will be in touch again late January with information on additional updates for 2020."

- "While we finalize these, we'd like to remind sellers that you should still update listings in Toys, Fashion, Home & Garden, Collectibles, and Media & Gift Cards categories"

Today's post on the Announcement Board will be eBay's last update on the Item Specifics snafu.

Comments (29) | Leave Comment | Permalink
Readers Comments

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: Mark4 This user has validated their user name.

Mon Nov 18 17:41:16 2019

Good maybe they can fix ebay motors next as our item specifics for parts we sell are now disappearing from there as well.  

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: eBay Shill Buster This user has validated their user name.

Mon Nov 18 17:47:22 2019

Mark4, they have no idea what they are doing, their AI auto fill in data is flawed, sometimes it works, other times it throws up a lot of errors and you have to delete the auto fill data.

They have many unnecessary fields that are not even relevant for many product categories and these fields change depending on what you are listing, we ignore every one of them and have quit using many of them because some of the fields like 'finish' are throwing up errors when using bulk relist, so we simply do not use the field any longer.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: Whatever This user has validated their user name.

Mon Nov 18 18:02:50 2019

it's pretty mind boggling that they continually screw up xmas sales for sellers each year - very year - and since they ALWAYS screw up a format change you think someone over there would get a clue and do this shite in the summer. Never fails.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

This user has validated their user name. by: NoMoreEbay

Mon Nov 18 21:37:51 2019

No company in the history of the Internet has made 1/4 of the changes in their entire tenure since opening that ebay has made in a single year. And even then, those companies changes actually work and don't paralyze millions of people from doing business.

So now ebay is taking a 43 day hiatus from yet more changes, more glitches, more breaks, more crap, more GREAT NEWS! More lost sales to to come in 2020. STAY TUNED! WE HAVE YOUR BACK! Woop Woop.

I'd put my money on a strung out junkie staying clean before ebay can go a full month and a half with out making a change. It truly is a sickness.  

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: Rocko This user has validated their user name.

Mon Nov 18 22:24:10 2019

Irrelevant item specifics values
Here's a clue, I sell a LOT of sneakers and a few relevant specifics I'd like to see put BACK  (material) is MESH and LEATHER!  It's a waste of my time to have to keep typing those in when I could click on them in the past. While we're at it why in the hell do I have to keep typing in UPC= Does Not Apply? Where did that go?

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: Rocko This user has validated their user name.

Mon Nov 18 22:31:24 2019

Good news 5 hours ago I received a coupon for use three times each time $15 off $75 purchase (TRIPLETHREAT) You guessed it ,It doesn't work I hesitantly call knowing I'm going to get a callback from the Philippines and I do...They say give it a couple of days and try again "We are working on that" Good God!
Use code TRIPLETHRILL three times by 11/21, and get $15 off at each checkout.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: Mamak This user has validated their user name.

Mon Nov 18 23:35:34 2019

The changes were made by idiots and were irrelevant.  I have changed hundreds of my items.  They have done nothing and are liars.  I believe some of the  listings I went through and corrected were then changed by eBay leaving no size.  I am down 32% from last month.  Idiots!  

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: lancecorp This user has validated their user name.

Tue Nov 19 05:35:24 2019

Someone reported on the boards that they received the $15 off coupon - I believe the start date was 11/12 - but they never received it until the 18th and they'd done much of their shopping on other sites already.

Sales are down 75% for many people despite the fixes - there are still search problems and many of my items only have 1 bot view instead of the 3 or 4 we usually see. People are closing their stores and moving on. Ebay is now a shell of it's former self. Yes people have been talking about it's demise for years but I really think this time the writing is on the wall.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: Frank Abagnale This user has validated their user name.

Tue Nov 19 06:04:15 2019

"$15 off $75 purchase"????

Oh oh, looks like ebay is desperate again to increase their GMV and are willing to lose money to do it.      

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

This user has validated their user name. by: Ric

Tue Nov 19 08:19:37 2019

Everyone wonders why eBay chooses to make changes in the months before the Holiday selling season.

The answer is simple.....

eBay knows that their third rate programmers, hired to save money, will almost certainly screw up their tasks and the site.  These screw ups will inevitably have a negative impact on sales. So.... the only way they can implement their ill advised changes to the system is to implement those changes at the beginning of the busiest quarter so that when sales take a hit they are less noticeable to Wall Street.

The fact that the changes as well as the third rate programming has a negative impact on sales and thus hurts sellers is irrelevant to eBay executives.  eBay executives are only interested in bamboozling Wall Street that everything is fine and that sales issues are due to outside forces beyond eBay's control when in fact the reverse is true.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: ebayisscrewed This user has validated their user name.

Tue Nov 19 09:59:31 2019

I read this as . . . "We fixed it  . . . but wait there's more . . . we only fixed 1 aspect of it.   The other 66% of the glitch is still there and you are going to want to go ahead fix that stuff on your own."

Reminds me of the photo glitch.  They lost the photos and said not to worry, nothing for sellers to do as they will recover them.   They kept saying that and then they went silent for 3 - 4 weeks.  Then they told sellers the images were lost permanently and we need to take pictures.  

The problem is again what eBay is not telling us.    More importantly what they are not communicating with the buyers on the site.    When they changed these item specifics and category names not only were new searches not populating the change - your buyers saved searches were DEAD too.   Why on earth would Ebay not reach out to buyers and let them know that they need to update their saved searches.  Makes no sense.  

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: eBay Shill Buster This user has validated their user name.

Tue Nov 19 11:18:28 2019

ebayisscrewed+Ric, eBay has had problems serving web pages for years, no matter the browser, they have log in problems, buyers are reporting it takes 5 minutes to log in to get by CAPTCHAS added to stop bots from hijacking accounts, buyers are abandoning shopping carts due to the new eBay Payments system.

Sellers have reported since going on eBay Payments that business is down 75% and they are closing stores due to that mess.

Saved searches were ruined long ago when they changed MyeBay over to their NEW BUYER AND SELLER OVERVIEW PAGES IN MyeBay, they changed the saved search page over a year ago and added tabs so users could customize, Devin has ruined EVERY ASPECT of eBay. All of his changes of the MyeBay interface into SELLER HUB type ideas have destroyed MyeBay also.

The only hope eBay has is to roll the software back and restore the entire site from 6 years ago on the desktop side, but they can't do that because they have merged mobile technology with the desktop side, when they should have had separate interfaces for both.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: NorthCoast This user has validated their user name.

Tue Nov 19 12:04:32 2019

''Our efforts in updating our marketplace, and optimizing search for our buyers will continue.''    Ebay, you don't sell anything and you don't have any buyers.  We, the sellers, have buyers, or at least we used to...

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: GreenEye This user has validated their user name.
Web Site

Tue Nov 19 12:14:28 2019

What a freaking mess Ebay has made of their Item Specifics which remain in disarray well beyond clothing. I went to list a tablecloth yesterday and they wanted to know if it was men's, women's or baby's! I can predict most informed Ebay sellers will agree this ItemSpecificManglePalozza has HURT their sales. Yet, we pay store fees, item listing fees, shipping fees, fees on taxes and promoted listing fees while buyers still occasionally scam their way to free returns and 'rentals'. How about Ebay offer some form of compensation as this is their messsssssssss.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: eBay Shill Buster This user has validated their user name.

Tue Nov 19 12:41:49 2019

eBay never needed Structured Data or item specifics to rank in search engines, they ranked fine for the first decade based on titles and product descriptions, search engines can pick up keywords.

They made the false claim that is was to rank in search, this was done to copy Amazon with the thinking being, if we copy the Amazon interface our market capitalization will grow as large as Amazon's one day, or at least half of what Amazon is if we clone them.

Delusional on Schenkel's and Devin Wenig's part is all this is, so is their pitching of Advertising and Payments to Wall Street, payments is ruining eBay at this very moment and Advertising of sponsored listings in search has turned off buyers.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: DingDong This user has validated their user name.

Tue Nov 19 12:48:08 2019

Last night I was entering some clothing. There is a place that you click for update some of the fields. I did, but when you scroll down, the fields are empty. Next time around, I scrolled down the fields and they are filled, but there are updates. So I click on the updates and it removes the already filled fields.  What a bunch of carp!

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: Rocko This user has validated their user name.

Tue Nov 19 13:58:35 2019

Here's how they ''fixed'' the coupon issue the Ebay way.
They simply removed the link that took you to details. It now takes you to Ebays home page..NICE FIX the Ebay way.

Here's what it use to take you to this morning and last night.Look at the last paragraph Managed Payments VS non-managed payments seller(s)

How to redeem your Coupon:

   Shop for eligible items. (See below for exclusions).
   Enter the Coupon code in the redemption code field: TRIPLETHRILL
   Pay for your item by 11:59 PM Pacific Time on November 21, 2019

Terms & Conditions:

This Coupon is a $15 discount off a minimum purchase of $75, valid from 5:00 AM Pacific Time on November 12, 2019 until 11:59 PM Pacific Time on November 21, 2019. Discount applies to the purchase price (excluding shipping, handling, and taxes) of eligible items on eBay.​com, ebay.​ca, and cafr.ebay.​ca. Eligible items exclude warranties and protection plans, as well as items from the Coins & Paper Money, Gift Cards & Coupons, Vehicles in eBay Motors, and Real Estate categories.

Coupon must be used within a single transaction (and can include multiple eligible items), while supplies last. Max three-time use. Coupon does not apply to auction-style listings or purchases made through the Best Offer feature. Only eBay users registered with an address located in the United States, Canada, Latin America, or the Caribbean are eligible for the Coupon. Any unused difference between the discount amount, as shown on the Coupon, and the purchase price of an item(s) in a single transaction (or cart) will be forfeited. Coupon can be used up to three times per eBay account. Limit one use per transaction (or cart) while supplies last.

Coupon is funded by eBay; Coupon is subject to U.S. laws, void where prohibited, not redeemable for cash, has no face value, and cannot be combined with any other Coupon, or when paying with PayPal Credit Easy Payments or Gift Cards. eBay may cancel, amend, or revoke the Coupon at any time.

If you are attempting to use this Coupon to buy items from both managed payments seller(s) and non-managed payments seller(s), your cart may be divided into two separate transactions. If that happens, this Coupon will be applied to the first transaction if it meets the minimum purchase requirement. If the first transaction does not meet the purchase requirement, this Coupon will not be applied. If your second transaction meets the purchase requirement, you must apply this Coupon during the second transaction.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

This user has validated their user name. by: CanBrit

Tue Nov 19 16:22:13 2019

I received another coupon promotion today. 10% off using the app, 5% using the computer. Good for two days. The promo says no minimum, but they just mean in dollar value of the purchase. You are still limited to a max of $500 rewards. The sad thing is really, even in the jewelry category, people are selling off things off at pretty much gold cost.

They are also back to screwing with some of their top sellers listings. Today I was looking at a guys newest listings. Said there was 74. Go to the page and I'm shown 13, total. Go to his store, he has 764 items. I let these guys know what's happening, but they obviously can't do anything about it either.

What is the promotion?
10% in eBay Bucks on every qualifying item when you buy within the latest version of the eBay Mobile App (the “Promotion”).
5% in eBay Bucks on every qualifying item (the “Promotion”).
Who's eligible?
Only invited, registered eBay Bucks participants who receive the promotional offer from eBay in My Messages are eligible. Sorry, no forwarding—the offer is not transferable.
Promotion details
The Promotion starts at 5:00AM PT on November 19, 2019 and ends at 11:59PM PT on November 20, 2019 (the “Promotion Period”). The Promotion applies to any qualifying items purchased during the Promotion Period that meet the minimum purchase requirement. You must activate the offer to qualify.
*Qualifying items exclude all items in the following categories: Classifieds; Business & Industrial, but only for Heavy Equipment within that category; Real Estate; Gift Cards & Coupons, including eBay Gift Cards, Gift Cards, and Digital Gifts within that category; Bullion within the Coins & Paper category; and all categories in Motors, except Parts & Accessories.
Rewards are capped at $100 per transaction and $500 per Earn Period. See eBay Bucks Terms & Conditions for other program restrictions. Purchases must be completed during the Promotion Period and paid for before the Promotion ends. eBay reserves the right to cancel, amend, or revoke the Promotion at any time.
Activate the offer now.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

This user has validated their user name. by: CanBrit

Tue Nov 19 18:56:28 2019

@eBay Shill Buster
Totally correct. Simple stupid. Type in what you're looking for and the platform should give it back. Giving back these stupid results, which are completely NOT what the buyers is looking for, just adds to the frustration and they go somewhere else.
Why wouldn't they. It has become an absolute circus trying to find what you want. If I didn't sell on eBay, you can bet I also wouldn't buy on it. Not now.
eBay Board Members; do the sensible thing. Sell eBay and keep what is making a profit. This is just taking you down faster and further than you can imagine. You will never have the ability, knowledge, intellect or more to bring it back. NEVER.

Perminate Link for eBay Continues Repairs to Clothing Category Attributes   eBay Continues Repairs to Clothing Category Attributes

by: eBay Shill Buster This user has validated their user name.

Wed Nov 20 10:39:34 2019

Business is so slow on eBay, you can have 100 grand of inventory and you still can't make enough to justify the work, so you quit listing new product, the problem is the unsold inventory is being fee churned by eBay daily as it just sits on a dead marketplace. So our activity on eBay is ending listings more than listing new items so Devin and Temkin's automated fee churning script does not burn us and put us out of business.

Very sad state of affairs when you have worked for a decade to build something on eBay to see it all destroyed by inept executives. The next thing we will see from Schenkel will be vast employee layoffs, you can bet on it, but you will never hear a word from him to sellers.

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