Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Jan 14 2019 23:24:56

eBay Floats Fulfillment Pilot Program for Sellers

By: Ina Steiner

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Last week eBay invited some sellers to participate in "Fulfillment for eBay," but the pilot program works differently from the rival Fulfillment By Amazon program (FBA). Instead of building out its own fulfillment centers, as Amazon has done, eBay is working with third-party fulfillment services. 

Keep in mind that one of the most compelling things about Amazon's program is the fact that FBA products qualify for free delivery through Amazon Prime, meaning sellers' listings become more appealing to shoppers.

It's unclear if eBay is considering rolling out a Prime-like program as it did in Australia this summer, where shoppers pay $49/year to qualify for free shipping through the program, called eBay Plus. eBay is also using a third-party fulfillment company in Australia rather than building its own infrastructure there.

eBay enticed sellers on eBay.com last week by promising that participants' listings would qualify for "Guaranteed Delivery" to 90% of buyers: "end-to-end fulfillment on 3-day deliveries are standard for 90% of buyers in the continental US," it stated.

eBay described additional benefits of participating in the fulfillment pilot program as follows:

- Enjoy special eBay negotiated, variable shipping rates.
- See increased velocity that can boost your sales.
- Focus on selling, while eBay and our partners handle the rest

In order to participate in the pilot program, sellers must use either eBay listing tools or use one of the following listing tools: ChannelAdvisor, Shopify, Zentail, SellerActive, GeekSeller, InkFrog, or WooCommerce. eBay is looking for sellers who can turn over their inventory within 3 months, and sellers must be able to split their inventory into at least two locations.

eBay will run the pilot for a limited period of time and then evaluate its performance to determine the future direction of the program.

eBay has been floating the idea of offering its own fulfillment program on and off for the past decade. eBay currently offers a fulfillment program in Germany as well as Australia. eBay Germany hired former Amazon EU's Director of Prime Michael Pasch in 2017.

Let us know if you'd be interested in participating in the program and what you think of it.

Comments (60) | Leave Comment | Permalink
Readers Comments

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

by: Surplus This user has validated their user name.

Thu Jan 17 05:58:40 2019

No No No and hell NO  My inventory is 100% paid for and will held by me in MY secure facility.  This would clearly not work for my business as our inventory turn over is slow, sometimes measured in years.  It's a business model that works great for us.  We have stuff no one else has...........that we acquire for nickels and dimes on the dollar it can sit until someone needs it and they will pay our price.  For the items we deal with you don't ask how much only do you have.............We are focused on B2B and B2G transactions and when something is broke and we have the part........ maybe the only one immediately available in the supply chain, price is not much of an issue.

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

by: hawk This user has validated their user name.

Thu Jan 17 06:21:19 2019

all we ever hear from ebay is , if you want your items to show on our venue , (ha,ha,ha) , you will do as we say and make no sales as we will hide your listings anyway. what a joke.

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

by: e-commerce sales1300 This user has validated their user name.

Thu Jan 17 09:16:13 2019

And this will make the sales tax nexus mess even worse.......

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: FEEbay

Thu Jan 17 12:25:49 2019

We use FBA, and OFTEN. Here is the difference:
1.) Amazon has a buy box, and a PRIME program. The entire purpose of FBA is to win the buybox for prime shoppers, and yes, you can charge more for the same product and still have velocity
2.) Amazon has their OWN fulfillment network, and knows what they are doing. Their seller tools are second to none as well
3.) Amazon is not a "flea market" bargain basement" type of marketplace like Ebay has always been/is.... Yes, the fees are high, but you make more margin

3rd party fulfillment warehouses are NOT reliable, been there done that. I cannot even possibly imagine the dolts at bay even getting this remotely right for anyone. Ebay cannot even fix their own search engine!! What makes you think that they can take on something this complex? And finally, if you think that Ebay is going to eat the cost of any mistakes, lost packages, etc, even though they are responsible for fulfillment, you are smoking the toolguy weed!

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: toolguy

Thu Jan 17 12:35:24 2019

@pace306

"you were never in retail/wholesale/etail"

But I have made a living selling on the Internet for 19 years!

No other job, just eBay. . .

I think that makes me somewhat of a PROFESSIONAL at ecommerce.

PS: With eBay you don't need to get the "buy box" to have sales. . . .

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: toolguy

Thu Jan 17 12:40:32 2019

@FEEbay

"you are smoking the toolguy weed!"

If you're smoking my weed it's old & stale.

I haven't smoked since Nov. 10th 2017

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

by: pace306 This user has validated their user name.

Thu Jan 17 13:04:24 2019

Fee - would US based sellers be sharing the same warehouses as the ones eBay has for its Chinese sellers???? LMAO

BTW - ty for explaining how FBA works .. to the people (person) here who didnt understand it.

eBay doesnt have the storage space, people, machinery to make any of this happen - hence you are %101 correct - its some fantasy created by DW and his team of loosers - something he can tell people in the Hamptons when he flies there on his jet plane.

"Oh, Amazon has warehouses and fulfillment ???? you think its so great - SO DO WE!" ......

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: toolguy

Thu Jan 17 14:17:55 2019

"eBay doesnt have the storage space, people, machinery to make any of this happen"

Money can buy any of the above!

& eBay has money!

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: toolguy

Thu Jan 17 16:43:42 2019

I have 100 AR15 charging handles, 100 muzzle breaks & 100 trigger groups.

They are all packaged ready for shipping.

I'll be traveling over the next 3 months.

Fulfillment by eBay would fit the bill very well for these items!

That's the kind of seller eBay is looking for in it's FBE program!

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: RKTOYS

Fri Jan 18 10:35:15 2019

Moot point but why would you pre-package unsold items?  Don't you include the invoice in there?

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

by: pace306 This user has validated their user name.

Fri Jan 18 10:38:28 2019

tool :)

"you were never in retail/wholesale/etail"

your reply didnt correct me - you werent - thats not going to change unless you have a time traveling Delorean

Those "jobs" give one insight in how "this business works" - and its VERY different from the world eBay has created (for you).

Selling on eBay (just that) doesnt give one experience in dealing (buying from, selling the merchandise of, returning defectives of, managing MDF of etc) with manufacturers or Distributors - many at the same time.

Your tools may or may not fall into these categories - but the above is how it all works.

When you buy from manufacturers - THEY tell you what the terms are - and neither eBay nor Amazon have any say in the matter.

If they say "NO RETURNS, repair only" then thats what is "period"

The people who run eBay have also NEVER been in those business's. They are primarily lawyers - not people who understand how selling works.

Is this really that hard of a concept to understand? If so, Ill go into it in greater detail some other time.

You said "But I have made a living selling on the Internet for 19 years!" - yes and so ? "my dad is bigger then your dad"?

Well, Ive gone through my background many times here - no need to do it again.

" think that makes me somewhat of a PROFESSIONAL at ecommerce."

I (and %99.9 here) would tend to disagree. Not cause you are stupid, not cause you are an eBay cheerleader - eBay is but a VERY tiny fraction of the ecommerce market and its operations do NOT reflect how the REAL world works.

"PS: With eBay you don't need to get the "buy box" to have sales. . . . "

But when you use Amazon FBA - you get that box and you make sales - on eBay its all "happenstance". At any time, Cassini - whos parameters you dont know - moves the place of your listing up n down. And if you choose to not "abide by eBays suggestions", your listing could end up ANYWHERE. Thats not how commerce should work.

In my case - for the items I sell - I have the best price and the highest feedback amount. Its simple - if you want one of what ever it is I sell - you get what asked for in the time manner promised - at the best price.

THAT "should" be enough - but on eBay its not .... sad

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: toolguy

Fri Jan 18 12:49:40 2019

@pace306

Your PROBLEM is YOU don't know how eBay works!

That's where me and you differ, I understand eBay, I understand it's buyers, I know how the eBay system works.

You have 10x the problems selling on eBay than I do, WHY IS THAT?

NO ONE is forcing to do business on eBay but yourself. . . .

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: toolguy

Fri Jan 18 12:56:37 2019

"The people who run eBay have also NEVER been in those business's. They are primarily lawyers - not people who understand how selling works."

eBay hired a 100 guys like you!

They come from every corner of the retail/wholesale/etail world.

eBay works for many sellers, I can show if you're in doubt.

For some sellers like yourself not so much anymore, the easy pick'ens are OVER!

You sell new chinese stuff you have to procure from distributors, I sell used AMERICAN made stuff I procure from major aerospace companies and the US Government.

We are in 2 different worlds.

My eBay is wonderful, SORRY you can't say the same about yours. . . .

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: NoMoreEbay

Fri Jan 18 13:25:38 2019

Saying one has 'ecommerce experience' from selling on ebay is the equivalent of a cruise ship passenger saying they can helm a ship.

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: QueenMab

Fri Jan 18 13:49:31 2019

NO WAY! NO HOW! Devin must think there are a lot of fools out there.

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: toolguy

Fri Jan 18 21:27:17 2019

@NoMoreEbay

I'm not a passenger!

I'm the Captain and I've been steering the ship for 19 years!

They are plenty of passengers (those that sell for a hobby) and then there's crew members (those that sell for supplemental income) and then there's Captains like myself who procure, sort, clean, picture and write up listings to sell the item on line. . .

I run my ship, I decide what to buy and what to sell and for how much. . .The waters aren't as free as they once were but I still pilot my own ship!

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: NoMoreEbay

Fri Jan 18 21:53:02 2019

@toolguy

You run your ship how ebay wants you to run it, when they want you to run it and where they want you run it. They decide when your listings are shown and when they are not.

They decide who you will refund for whatever reason they decide. They even decide the method of payment you receive and when your listings will have best offer. They decide if your sale isn't good enough your listings will be suppressed. They decide what you can sell and what you cant. And when you have a gripe, it is they who decide the outcome right or wrong.

Every spring, summer and fall, ebay decides what rules you will follow and what punishments you will receive if you fail to follow the rules. They decide what your listing costs will be and when to raise them at their leisure.

And most telling of all is that you are a single mouse click away from losing 'your' ship at any time at ebay's whim.

We are all just passengers on ebay's ship just like the cruise ship passengers. I lost the delusion that I was running my own show over a decade ago.  

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

This user has validated their user name. by: RKTOYS

Sat Jan 19 09:58:18 2019

@NoMoreEbay
Exactly.  I'm glad eBay happens to work for toolguy but he's deluded if he thinks he's in charge.  Toolguy, weren't you worried a few months ago about managed payments stripping you of a  means to repay your PayPal loans?  No choice in payments is one of the major ways eBay has controlled "your" business for the last decade.

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

by: Mark4 This user has validated their user name.

Mon Jan 21 17:01:11 2019

This coming from the company (ebay) who can't even stop losing pictures off of their sellers listings......

Perminate Link for eBay Floats Fulfillment Pilot Program for Sellers   eBay Floats Fulfillment Pilot Program for Sellers

by: golfwidow1 This user has validated their user name.

Mon Jan 21 21:59:52 2019

Why does ebay keep trying to be like Amazon? I have bought things on Amazon and had to wait days after being told out of stock.  And they say we have to ship in one day which we do. Ebay keep your roots that got you here and be a real good ebay improve IT etc, don't try to be like Amazon which will out price it self some day.  People love buying from personal sellers and love the relationship much like back in the day with local stores in their towns and early ebay.  

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