Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Nov 26 2018 21:31:37

eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

By: Ina Steiner

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The head of eBay Marketplaces for the Americas Scott Cutler was on PR duty on Cyber Monday to help generate buzz for eBay Deals.

In a video interview on Yahoo Finance, the senior VP laughed off a question about eBay's stance on Bitcoin, calling the digital currency "the ghost from Christmas past." The host had asked him to weigh in because, she said, "We have been hearing that the number of Bitcoin mining rigs is growing on eBay."

Asked if eBay had done anything to capitalize on the hole left by defunct retail chain Toys R Us, Cutler said eBay had published a toy book called Toytopia. The guide features a balance of items from those Cutler said could only be found on eBay, such as a first generation 1987 Transformer set, to today's "right now" item - a game called Monopoly for Millennials.

eBay is focusing on "the rare, the retro, and the right now," he said.

In his video interview on Cheddar, Cutler talked about sourcing supply for the marketplace while not owning any of the inventory on the site. Those not familiar with eBay's model might well have come away confused, especially when he said "we" ship the deals found on eBay. 

"We actually look at what our consumers are searching for, and that forms the basis for what we go out and source in terms of supply for the marketplace. That's largely driven by deals in certain categories," he said.

But when asked about how deals would affect eBay's margins, Cutler said, "We're different than other retailers in that we don't own the inventory, which means we're not purchasing that inventory and having to drive that inventory off our shelves," meaning Cyber Monday would be a great day for eBay, he said.

"So as a marketplace, we're able to take advantage of great deals that our sellers are offering and get those out to our consumers, so we're not taking inventory risk like other retailers are. We're really trying to find what people are shopping for, and then be able to go out there and get great product to deliver that to the consumer."

Cutler said shoppers can be confident that the deals shoppers see when they come to the site are the best deals, "but then come to experience what you do on eBay, which is finding that rare item that you can only find on eBay. That retro item that used to be cool 10 years ago and is now hip again, and then that everyday item like you're seeing today."

Cutler said it was that unique combination that positioned eBay well to "win" in the holidays.

Some takeaways from the interviews:

- Cutler expects Cyber Monday to be one of the busiest days of the year, with shoppers showing up looking for deals.

- "In terms of online sales, eBay will sell more in online transactions than Walmart and Macy's and Best Buy combined."

- "eBay is powered by tens of millions of sellers from around the world."

- Cyber Monday is about deals, eBay has 150,000 deals on its site. Cutler said shoes, laptops, MacBook Air, and Nintendo Switch are selling every few seconds.

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Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: ebayout This user has validated their user name.

Tue Nov 27 16:30:32 2018

@pace
I've lost the link, but their 2nd quarter 2018 financials listed "Cost of Goods Sold"...

...next to it was a big, fat, ZERO.

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: pace306 This user has validated their user name.

Tue Nov 27 20:21:44 2018

eBayout

eBay themselves don’t  know when they lie.

They also know that Wall St won’t investigate anything anyway.  

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: Snapped This user has validated their user name.

Tue Nov 27 22:28:37 2018

There seems to be a bit of decoupled circular logic being spewed here - not that such is particularly unusual for eBay...

''''We actually look at what our consumers are searching for, and that forms the basis for what we go out and source in terms of supply for the marketplace.''''

Going out and sourcing - translated to 'dealing' with China to produce gobs of 'inspired by' knock-offs to offer up as 'deals' to the unwashed masses.  Think Pan Am totes, etc.  A Donohoe legacy, doubled down.  

Which would, conversely, be the only 'sourcing' they CAN accomplish since, ''we're not purchasing that inventory..'', yet somhow they claim to be acting to ''get those (deals) out to our consumers''.  'Their' consumers.  Of inventory 'they' don't own.  That's not 'confusing', it's purposefully misleading.

As for all that 'retro is the discriminator' nonsense, that ship has sailed.  Those sellers have massively abandoned eBay, with good riddence wishes, ever since eBay decided they were a 'retailer' and has since worked so desperately to be seen as such.  

Those are two different and distinct markets, and should have remained so.  But eBay takes pride in how they've mushed them together.  Or tried to.  How's that workin' out for you all trying to compete in the, say, true, real, vintage jewelry or clothing or toy or collectible categories for example?  

And just how does eBay's UPC fueled Griff begging catalog machinating align with the alleged ability of buyers to actually find a non-barcoded 'rarity', which by such 'requirement', thus doesn't even exist in eBay's 'nowness'?  

Laptops, Mac-trinkets and ''retro'' (read tin plated 'just-like-the-original') knockoffs are all they 'have' now - until THOSE sellers become aware enough to see the proverbial writing at least.  Until they find it unsound and unaffordable to 'sell' that electric gizmo only to be compelled to eat it 5 months and 29.5 days after being left in the rain, and after shipping it 'free' (twice, no less).

'Deal' with that, if you can stand it.  

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

This user has validated their user name. by: toolguy

Tue Nov 27 22:54:49 2018

@ Snapped

I think you're misunderstanding eBay's message!

Here's a message they sent me earlier in the week. NOTE: How they mention SOURCING GUIDE!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


The
Right Items for the Next Big Job
List by December 22

Get Sourcing Guidance

Material Handling
Product List Price Recommendation
Packing & Shipping: envelopes, mailers, boxes, packing tape, postal scales $19.99 - $49.99
See more best selling Packing & Shipping Materials
Conveyors & parts: Belts, Metal rollers, Conveyor chains $49.99 - $149.99
See more best selling Conveyors & Conveyor Parts
Hoists, winches, rigging and parts & accessories $24.99 - $99.99
See more best selling Hoists, Winches & Rigging
Used & New Shipping Containers $499.99 - $2499.99
See more best selling Shipping Containers
Warehouse Loading & Unloading: Dock rails & bumpers, forklift parts & accessories $49.99 - $149.99
See more best selling Warehouse Loading & Unloading Equipment
Used Forklifts & Order Pickers from Raymond, Toyota, Komatsu, Nissan $2499.99 - $25,000
See more best selling Forklifts & Telehandlers
Control Systems & PLCs
Product List Price Recommendation
PLC, PLC processors from Allen-Bradley, Siemens, Omron, Herman Miller $49.99 - $149.99
See more best selling Control Systems & PLC Products
Floor & Upholstery Cleaning
Product List Price Recommendation
Dehumidifiers $299.99 - $999.99
Air Movers $29.99 - $149.99
Air Scrubbers $499.99 - $999.99
Carpet Extractors $149.99 - $699.99
Floor Scrubber $1499.99 - $3999.99
Carpet Cleaning Wand $79.99 - $169.99
Carpet Cleaning Solution Hose $49.99 - $129.99
See more best selling Floor & Upholstery Cleaning Products
Fabric Waterproofing $29.99 - $69.99
Hand Soap $9.99 - $29.99
Aluminum Cleaner & Brightener $19.99 - $89.99
Degreaser & Cleaner $9.99 - $39.99
Liquid Disinfectant $14.99 - $89.99
Lubricant $14.99 - $79.99
Detergent $39.99 - $149.99
See more best selling Cleaners & Disinfectants
Adhesive, Sealants & Tapes
Product List Price Recommendation
Flex Tape $9.99 - $29.99 for Individual & Multi-paks
Duct Tape from Gorilla $4.99 - $49.99 for Individual & Multi-paks
Vinyl Electrical Tape from 3M $9.99 - $29.99 for Individual & Multi-paks
Masking Tape $4.99 - $29.99 for Individual & Multi-paks
Painters Tape $4.99 - $29.99 for Individual & Multi-paks
See more best selling Industrial Adhesive Tape Products
Epoxy Resin $49.99 - $149.99
Epoxy Putty $4.99 - $29.99
Hot Melt Glue Sticks $9.99 - $39.99
Spray Adhesive $9.99 - $54.99
Contact Cement $4.99 - $29.99
See Bestselling and best selling Industrial Glues, Epoxies & Cements
Caulk Guns from Milwaukee $99.99 - $249.99
Grease Guns from Milwaukee $149.99 - $299.99
Adhesive Epoxy Dispensers from Hilti $39.99 - $99.99
See more best selling Cleaning & Disinfecting Products

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Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: industrystones This user has validated their user name.

Wed Nov 28 00:55:07 2018

@Snapped
- Freakin' Brilliant! Couldn't have said it better.  

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

This user has validated their user name. by: RKTOYS

Wed Nov 28 07:29:27 2018

@iheartjacksparrow
Actually, I _can_ believe that nobody in the US is selling certain items on eBay.

I did a search for "TransFormers Siege" (the latest line that's trickling out).  I'm positively shocked to see $20 deluxes selling for ~$27 with "free" shipping.  Mostly low quantity listings, like 2 or 3; the max has been 12, which means 6 cases.  At that volume, my distributor is offering $18/unit.  Well, gee, till eBay takes their $4 (14%) cut, I'd already be $2 underwater.  No thanks.  I did see one seller trying to get $30 plus shipping with "more than 10 available" but they're in for a long wait with how tightfisted as collectors have gotten.

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: Snapped This user has validated their user name.

Wed Nov 28 14:34:16 2018

Thank you Tool, for taking time away from your busy day of fulfilling at eBay's unpaid behest all those boastfully 'massive' eBay sales claims and regaling tales of effortlessly successful searches for the unusually eclectic in order to set me straight on the 'true' intent of eBay's latest propagandizing.  

Hope eBay also appreciates that eagerness to jump in and 'clarify' what they ought to be able to do themselves.  However, I'm fully aware of the definition of sourcing.  I would also expect that eBay is too.  

Which is why one would reasonably expect eBay's mouthpiece dujour to instead say: 'suggest product sources for their seller's', or provide 'guides', instead of saying: 'source' for inventory acquisition, which also involves the procurement part of the process, if that's what eBay's 'message' actually was intended to convey.

But that's not what Mr. C so enthused, is it.  No, a lack of 'understanding' isn't the problem.  It's perfectly clear what eBay is trying to pretend.  Has been for over a decade now.  

I notice, too, that not very many of those suggested 'sources' that you so helpfully pasted actually includes product intended for retail (vice maybe resale) purchase, and none seem to actually align with Mr. C's 'message'.  Nothing exactly ''rare'' or ''retro'' in that litany is there?  Maybe I'm too skewed now to appreciate how 'cool and hip' and in demand carpet cleaner and duct tape is these days.  Which, incidentally, I can buy at the corner hardware cheaper than what eBay is 'suggesting' is a 'deal', despite any 'free' shipping and delivery date 'guarantees' - which they don't control either, yet continue to claim to, as well.

Or is there a vintage collector market for hot melt glue sticks I've somehow lived my eCom life undiscovered? Think there's a big consumer market for forklifts or shipping containers?  [sidebar:  wondering if those shipping containers ship for 'free', and if so, what do they ship them IN?].

Maybe you can further educate us all on that too you can find a moment.

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

This user has validated their user name. by: toolguy

Wed Nov 28 15:31:53 2018

@snapped

You can find duct tape at the corner store, but can you find fiberglass reinforced duct tape at that same store?

If you're selling anything you can buy at Home Depot, Walmart or are selling hand made crafts or clothes it's a TOUGH sell now days!

The easy days of selling anything on eBay are long gone.

I know eBay and I know eBay well, I've made my living on the site for 18 years!

All 3 CEO's have blown smoke, my advise is to NOT inhale. . . .

Perminate Link for eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin   eBay Exec Scott Cutler on Cyber Monday, Deals, and Bitcoin

by: bpm This user has validated their user name.

Fri Nov 30 12:17:52 2018

".....which means we're not purchasing that inventory and having to drive that inventory off our shelves" - wrong, wrong, wrong - your SOLE JOB is to drive that inventory off OUR shelves. ONE JOB, ONE ROLE - drive inventory off shelves and the Head of freakin' Marketplaces cant even get that right.

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