|Mon Oct 8 2018 16:44:25|
How Good Is eBay at Picking Categories for Your Items?
By: Ina Steiner
eBay now believes in simplifying (some would say dumbing down) the listing process and uses technology to make decisions for sellers, but it can lead to headaches. The latest example of this is eBay's practice of suggesting categories for sellers when they are listing items for sale.
In a post on the eBay boards
today, a longtime seller said he has been selling the same types of items for years, however: "I now have problems selecting correct categories, as eBay picks the categories for me, which are usually wrong, and I can no longer search and find the correct category myself."
Assuming a seller chooses a different category than the one eBay selected, they should be aware it may not "stick." Yesterday a reader reported the following problem on Ecommerce EKG
"When listing new item. Adjusting from eBay's suggested category after entering title and then choosing "No product found" in the catalog the category defaults back to eBay's suggested category in the listing template. Double work and clicking every listing and if you forget you are in the wrong category."
The seller who wrote on the eBay boards also said it appeared to him that eBay wanted him to accept offers for low-ball amounts. "I feel that I am being punished for getting GOOD prices for my items now, and eBay has made it harder for older sellers to create their own listings, on which we know more about than this computer-generated, modern **bleep** that eBay is "shoving down out throat.""
Note there are different ways to sell on eBay, and the "quick listing tool
" offers more guidance for sellers. Sellers who don't like eBay suggestions have the option of switching to the Advanced Tool.
We noticed some sellers were having problems last year figuring out how to access the advanced tool; a seller described how to do this in detail in this post
from July 2017. We also tried with no luck to find a detailed list of the differences between the two listing interfaces.
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