Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Fri Oct 5 2018 23:25:01

eBay Mulls the Fate of Turbo Lister and Why

By: Ina Steiner

Sponsored Link

eBay is mulling the fate of its Turbo Lister inventory management tool and may integrate it into Seller Hub and/or begin charging a fee for those who use it, according to sellers who took a new survey this week.

eBay was going to end support for Turbo Lister in June of 2017 since it was investing all of its resources into the new Seller Hub, but eBay delayed the tool's demise because, it said, "the Turbo Lister features you rely on are not yet available in Seller Hub."

At the time (May 2017), eBay said that it would no longer make Turbo Lister available to new sellers and would not add new features - but it said it would allow existing sellers to keep using it and would offer technical support for the tool. 

Most tools today are "web-hosted," but Turbo Lister is desktop software that allows sellers to manage their listings while offline. This is handy for those with a slow Internet connection, for those who like to archive their listings, and for those who worry about the possibility of losing data when it is stored in the cloud outside their direct control.

Some sellers who liked the advantages of desktop software continued to use TurboLister, with all of its limitations, while others turned to SixBit Software, which charges a fee and has continued to enhance its software, including adding support for additional marketplaces.

A reader who took the Turbo Lister survey this week provided us with the invitation they received from the eBay Inc User Experience Research Team:

"We're committed to providing you the best possible tools and services. Please help us understand where our efforts are paying off, and the areas that need more attention. Please follow the survey link to tell us about your experience with Turbo Lister. The survey takes between 5-10 minutes to complete. Thank you for selling on eBay and for helping us serve you and all of our business sellers better."

The reader said the survey asked respondents to indicate if they would pay to use Turbo Lister and what eBay should do to improve the tool.

Sellers discussed the survey on the eBay discussion boards and said eBay asked if they would be willing to pay between $4.99 - $9.99/month for using it. 

There were several schools of thought. Some said they weren't generating enough sales to make it worth paying to use Turbo Lister. One said they would gladly pay $5/month if it meant eBay would fix glitches in a timely manner and provide support. And others said if they were going to have to pay for a tool, they might as well switch to one that offered support for other marketplaces.

Sellers pointed out that if eBay did institute a charge for Turbo Lister, it would have to keep up with all the new changes - and that would include its new Product Based Selling Experience as it moves to an Amazon-like catalog listing flow. 

eBay is watching as its younger rival Etsy has learned to monetize "seller services," and we've previously pointed out how eBay too is looking to generate more revenue from existing sellers. 

Could eBay be hoping to charge all sellers for using advanced functionality in Seller Hub? 

Let us know what you think.

Comments (64) | Leave Comment | Permalink
Readers Comments

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: P.Dorf This user has validated their user name.

Sat Oct 6 01:55:39 2018

Yeah, yeah, yeah!  More wallet!  JD would be proud.

Slowly pricing themselves out of the market whilst spiralling into irrelevance.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

This user has validated their user name. by: Marie

Sat Oct 6 02:51:32 2018

It is great news for those that use TurboLister and want to continue using it.  While maybe not the best thing out there, it saves sellers lots of time and effort and is worth paying a little for as long as the upgrade and support it.

For those that think they can go out there and find a bigger and better program to us, you can, they are out there.  And they all come at a bigger and far more expensive cost.  For some sellers that may be good, for others not so much.

TL is a bit quirky, but I like it.  I would like to continue to use it.  And I'd be willing to pay a little for it monthly if Ebay would better support it and expand it as it really isn't currently programmed to run very well if you retain more than about 2,000 listings in the program.  So they need to grow that capacity for sure.

I was very happy to get the survey and I hope that good things will come from it in regards to TL.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: maxmad This user has validated their user name.

Sat Oct 6 03:10:10 2018

They closed all the API's to developers last month, so I thought they would do something like this,

get all the money at any cost, and at the end of the day, all this accomplishes is it brings ebay to the stone ages,

this is one very evil bad company, definitely in the top 10 of all time nasty

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: Linda This user has validated their user name.

Sat Oct 6 07:38:39 2018

I think that if you have a store it should be included in the store fee.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: Troy Stiffler This user has validated their user name.

Sat Oct 6 08:19:13 2018

"They closed all the API's to developers last month." Is this true? I assume that means they closed the API to new developer accounts? If they ever pull my developer (Sellbrite), I'd probably call it quits and focus on my website (and a little Amazon) 100%.

You know, I've recently been dealing with some eCommerce companies lately. Mostly developers who link up with BigCommerce, SEO, and Google/Bing Shopping integrations. Seems to be the general consensus that nobody wants to work with eBay in any capacity. I don't know what the heck is going on. But this might actually be the end. They had a good run for the first 10-or-so years.

I could never get Turbo Lister to work after 3000-or-so listings were populated. I remember it being a big hassle. And I dreaded having to use it. That was pre-2011 (back when I wrongfully trusted eBay to hold my catalog data ... before they ruined 10 years of my work). Maybe it is better now? I'm sorry to hear that some of you are using it. There are sooo many better tools out there. Haha.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: Troy Stiffler This user has validated their user name.

Sat Oct 6 08:27:28 2018

"this is one very evil bad company, definitely in the top 10 of all time nasty"

They're pretty average in terms of how they function themselves. The problem is that they control the livelihoods of tens of thousands of owner/operator type businesses. This is not a game to those people. It is mortgages and car payments.

People selling their personal stuff can (and will) disappear. But that's no big deal. Sell your X-Box to a pawn shop for $50 instead of eBay for $100. The private-label-junk-import guys can go to Amazon and they'll be fine. The "Shark Tank" type companies can do the same. Etsy has their own niche clientele. But there are a lot of thrift businesses who NEED eBay to survive. Ebay OWNS the online thrift and collectible market. And when they keep sabotaging themselves, it's hurting everyone down the line.

No Cassini. No payment restrictions. Open API. Free market.

They're also going to have to hire people who understand their product categories. They're generating a lot of ePID's with incorrect information.

What a mess.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

This user has validated their user name. by: Rexford

Sat Oct 6 09:05:14 2018

eBay should be mulling over their own fate, not turbolister's.

Isn't it just great to have an inventory management tool for inventory that will never be seen in search?

I'd love to see documentation of the number of sellers who have left the site in 2018.  I expect that seeing that will be about as likely as seeing a Kavanaugh FBI report.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: Silver Ice King This user has validated their user name.

Sat Oct 6 10:06:23 2018

@Troy Stiffler

If you ever decide you want to use Turbo Lister again for some reason, there is  major flaw that  they no longer point out to customers,. which I re-verified with a Turbo Lister tech not all that long ago.  T/L was never designed for the number of listings that are now being put up by Sellers under one name.  

If you have more than 1000 listings under one user names in Turbo Lister you are always at risk of corrupting the data and files at any moments.  You need to change the 3000 listings to being under 1 User ID but in multiple, for lack of a better word) User in Turbo Lister.  I have almost 5000 listings which I tend to rotate based on the interest.  My main USER ID has 5 user ID's so that I do not go over that limit.    If you do,  move some to other Folders and then see how it works.  They are in my Turbo Listing folders  - no number, -1, -2, -3 and so on.  I also use it for multiple SN's so I am not limited in that respect either.

If you still do not understand I would call CS and ask for the Turbo Lister techs and hopefully they are not overly backlogged at the time...  So your user names would appear in Turbo Lister similar to the following:

Troy Stiffler
Troy Stffller - 1
Troy Stiffler - 2 and now with my most recent additions to  that folder -6  and -7

I hope this made sense to you, if not contact the T/L support team.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: extremetm This user has validated their user name.

Sat Oct 6 10:16:44 2018

ebay is typical of a commercial landlord that keeps raising rent until all of the merchants move elsewhere and the shopping center is nothing but a ghost town.

You can't HIDE listings and punish sellers then ask them for more money at the same time.

Instead of coming up with 1001 ways to monetize the air, how about fixing the 1001 screwups, glitches and fails first.

My guess is the next two quarters are going to be dismal and the stock price will be in the mid to low 20s. I can't think of a better experience than to witness this cess pool going down. No one is more deserving.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

This user has validated their user name. by: iheartjacksparrow

Sat Oct 6 10:17:56 2018

Everything eBay does can be summed up by this statement from Ina: "... eBay too is looking to generate more revenue from existing sellers."

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: thievesBay This user has validated their user name.

Sat Oct 6 12:03:30 2018

Of course eBay will continue to allow Turbo Lister just so they can start charging a fee to whoever uses it. They'll continue to dream up more scams as long as they still have sellers to scam.

With the current seller base dwindling and new sellers finding it's a complete waste of time trying to sell on eBay, the only thing eBay will do is increase fees, increase store subscriptions, increase the number of things they charge fees on. They will take every penny from the sellers that remain until they're all gone.

Simple solution: leave this cesspool and sell anywhere else. Try the smaller sites, try your own site. Go to Amazon if they allow new sellers in your item categories. Some may say Amazon is as bad as eBay, but at least there you have BUYERS and SALES which eBay does not.  

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

This user has validated their user name. by: Marie

Sat Oct 6 12:36:14 2018

While TL may not be important to the majority of posters here, it is very important to lots of sellers out there.  Even if Ebay starts to charge a fee between 4.99 to 9.99 monthly, it still is far cheaper than any 3rd party tool available.

The limitation of it running smoothly with 2,000 or less listings is a restriction of the program that needs to be fixed if they want to charge a fee for it.  Or at least it should be IMHO.  

Still a good value for lots and lots of sellers.  TL is still used today well over a year after it was slated to terminated because of the outcry of sellers.  If it weren't for that, Ebay would have terminated it last year as scheduled.  So while those here may not see it's value, there are lots of others that do.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: RL15 This user has validated their user name.

Sat Oct 6 12:44:09 2018


soon to be announced.... "you spoke, we listened, turbo lister will be available. $9.99 a month, mandatory for all sellers. the delusional ceo will not beg you. You pay, or your gone"

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: eBay Shill Buster This user has validated their user name.

Sat Oct 6 13:25:44 2018

No serious seller would pay eBay for a store or for any software, go to BigCommerce and use their software to network your product across all marketplaces when you create your own website and internet store.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

This user has validated their user name. by: CanBrit

Sat Oct 6 13:30:10 2018

@Marie

It's just an attempt at yet another money grab of sellers. Nothing more nothing less. It's not 100% functional at any rate. Why pay for a half assed app. They can't keep anything else running, what makes you think that by paying they will fix it?

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

This user has validated their user name. by: Rexford

Sat Oct 6 14:08:06 2018

"Even if Ebay starts to charge a fee between 4.99 to 9.99 monthly, it still is far cheaper than any 3rd party tool available."

FYI.......I believe that I am paying less than 9.99 per month on SellerSourceBook and I actually get stellar customer service......something that I would not get with any eBay tool.  SSB's CSRs are "on it" if you ever have an issue.  Most of the issues that I have using SSB were due to eBay's idiocy and not SSB's.  

Even if it were tad more than eBay I'd pay it simply for the stellar customer service. There used to be some 15% off coupons floating out there.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

This user has validated their user name. by: RKTOYS

Sat Oct 6 14:36:21 2018

$60-$120 per year for software is nuts, even if itwas operated by somebody competent (not eBay, that's for sure).  As usual, they're approaching this from the wrong direction.  They should be making you want to list more and sell more, not meting out increasing levels of punishment for doing so.  Imbeciles.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

This user has validated their user name. by: Marie

Sat Oct 6 15:46:04 2018

Ebay is a For Profit company.  Like ANY other company, they seek other ways of making more money.  There is NOTHING unusual by that.  Most sellers I know are always seeking more ways to increase their business and/or profits on any venue they may choose to sell on.  But if Ebay does it, it is a money grab.

TL is a decent program.  It does have plenty of room for improvement and if we were paying Ebay for the use of the program, then one would hope they would increase the stability of the program and increase its capabilities.  All that costs money and I know some are of the opinion that Ebay should give us everything for free, but that just isn't the reality.

This doesn't have to be a big deal.  If you don't like the program, don't use it.  If you don't want to pay for it, then don't.  But because you don't like it does not mean it isn't a useful program for others.  It only means that you don't like it and you don't have to use it.  

We each run our businesses as we see fit.  More options for supporting programs is a good thing.  We are not a one size fits all community so some things work well for some people and not so much for others.  But just because something doesn't work for you does NOT mean it should not be offered for others.

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

by: thievesBay This user has validated their user name.

Sat Oct 6 16:58:32 2018

@Marie I don't get how you can put a positive spin on how eBay functions these days. Or more appropriately dysfunctions.

How does eBay continually coming up with more schemes to take sellers money a benefit to anyone but themselves? They're taking away any and every reason for sellers to sell there. They don't fix anything, they're always changing everything without reason, always more fees. What does eBay do at all to deserve these extra fees? Answer = Nothing!

eBay has no interest in generating more visibilty and sales for sellers and have no plans to do so. Sellers and buyers are fleeing eBay for good reason. So eBay stealing more from the current seller base is the correct solution? OK.......

Perminate Link for eBay Mulls the Fate of Turbo Lister and Why   eBay Mulls the Fate of Turbo Lister and Why

This user has validated their user name. by: Marie

Sat Oct 6 17:08:28 2018

@thievesBay

Sellers on Ebay come and go.  I absolutely agree that some sellers are leaving.  But there are also new sellers joining.  If that wasn't true, the membership would not continue to grow over the years.

I am not saying nor have I said that everything on Ebay is rosy.  There are lots of problems on Ebay and on this thread and others I've talked about some of them.  But that does not take away from the subject of this thread and many sellers would see this as a positive thing.  Just because you don't does not mean that others feel the same way.

Click to view more comments
1 2 3 4  [Next Page]


Login is required to post comments.
To sign in to leave a comment using your AB Verify User Name, fill in the form below. If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page
.

Login for AB Verify
Be sure and use your email address and password to log in.

 
Email:
Password:
 
 Forgot Your Password?
 Even though you are signed in with the AuctionBytes Blog, you will have to sign in to the EcommerceBytes blog. But you can sign in with your existing AB Verify info.