Welcome to eBay Seller Hub - or Seller Hell?

by: unknown

AHA! ebay no longer considers me a 'business seller' so I still have my ebay. wooohooo!

Some good does come from lousy ebay sales for the last couple years. :)

And I totally agree with Sierra; I really miss that etsy dashboard page we used to have. The current one is just a waste.  

by: FeelingFroggy

Its not a problem with us. When Fleecebag changed us over to the mess and wouldn't let us opt out we did the next best thing. In the upper right there is a word CUSTOMIZE. We customized so NOTHING SHOWS just a blank white page. We have always used just BOOKMARKS anyways. Who needs all that nonsense. Best part about it now is that there is non of Fleecebags puking ads that scroll all over the page. Just a nice white page with the only thing on it that says YOU ARE QUALIFIED TO OPT INTO GUARANTEED SHIPPING.

Hey Fleecebag WE DON'T NEED YOUR HELP IN SELLING.

by: comments

These changes irritate the hell out of me. "My Ebay" and "Markdown Manager" are like the only two semi working parts of ebay. Why are those targets for destruction? I hate that ebay buyers and sellers are always the target of some idiots ego. If no one likes the change then why force it? Does it REALLY matter to you how I see my listings?

Fix broken catalogues, customer relations, site bugs, and turn communication from the ebay community into actionable intelligence and growth opportunity. There is only so many more times you can raise fees before you start plunging back down the hill.....and I would completely not give a #$#@ except that my success is tied to yours. Gross sales are down more then 50% from this month last year, your neglect is costing us both..  

by: Rexford

eBay have no concept of KISS--KEEP IT SIMPLE STUPID!

Data hoarders who are constantly forcing it on sellers.   Clutter on top of clutter on top of clutter.  

eBay, the data flea market.  

by: blueribbon1844

MYebay page switched over last week, I complained to deaf ears at ebay. Luckily my bookmarks are still working for the old pages. I don't like it. Seller Hub offers nothing new, and its to busy of a page.

by: blueribbon1844

...wait until you try to leave bulk FB and need to find the page. Took me a good 15mins of clicking around the seller hub, to bad I cant charge ebay for my time

by: DIANE1104

To opt out simply go to the account tab and then choose subscriptions and click on that.  It will list seller hub as a subscription and you can close it out there.  Yes we did not choose to subscribe, ebay subcribed us, but you can cancel under subscriptions which is under the account tab, you know the tab you look at to see how much you owe eBay for the month, and on the left will be a bunch of options, choose suscriptions

by: toolguy

I was going to give a few days BUT

The active listings page would take 40-50 seconds to load.

I don't have time to waste when placing ads

It did have a lot of cool new features but if I can't place listings with some sort of speed it's just not worth doing.

I unsubscribed selling manager and re subscribed and got my old eBay pages back (for now)!

by: blueribbon1844

@DIANE1104 I called ebay, that is only a temp fix, everyone will have a seller hub very soon

by: RL15

garbage in, garbage out....

and who would have thought that jd was the worst fleecebay top dog,

every day Devin proves he is the worst.

by: blueribbon1844

ok, last post about seller hell.. amazing how you call a CS agent at ebay and they give you a totally different story than the last rep. Unsubscribe to seller manager, then resubscribe, and the seller hub disappears.  

by: Freeeeeeeee

Yaaawnnn........been there done that already at Pompous Central..Etsy.  This is exactly what they did.  

by: pace306

I appreciate eBay's trying to improve, but for me as with everyone else - it's info overload.

I don't need all that info on the page - it's time consuming and a waste for me.

I opted back to the original but lets see how long it lasts.  

by: bpm

My main beef with Seller Hub are the figures - they're rubbish! Blatantly untrue! The total it gives me for my 'sales is actually 'sales+postage', and since postage can make up to 20% of my total I now have no way of telling how much I've actually sold this month. On Selling Manager Pro, the correct figure is right there waiting for me.
Plus, since Ebay now claims postage as sales, the figure they give for Ebay fees as a percentage of my turnover is simply wrong. Are Ebay presenting this 'sales+postage' figure to Wall St as Ebay's sales? If they are, isnt that illegal? The books are well and truly cooked.  

by: eBay Shill Buster

Devin is wasting time as CEO, time to step down, he thinks he knows how to fool Wall Street but Wall Street nor sellers believe a word he says any more.

If you can get access to it read the transcript from the last earnings report and see what Devin was promoting to Wall Street for a good laugh.

by: eBay Shill Buster

http://www.nasdaq.com/article/shopify-shop-hits-52-week-high-on-robust
-top-line-growth-cm836994


Massive Growth at Shopify, eBay deader than a doornail, right there that should tell sellers that eBay is wasting time with Sellers Hub and their criminal promoted listings scam that is ruining a bad product search engine even more.

Time to move on Devin, you are a massive flop trying to force sellers into programs they have no interest in, eBay stock is down today again....

by: b86fiero

The screen view is huge blocks of info that I may or may not need or want staring me in the face.  So much wasted white space.  I have to scroll back and forth to see what's on the right side of my monitor.  I can only imagine what the Hub looks like on cell phones.

I used the customize option to move the blocks of info I use on a daily basis to the left side top to bottom so I can see it with a simple mouse scroll.  (Listings, orders to ship, short cuts, etc).  Shoved stats, tasks and growth to the center and everything else to the right.

I tried the Hub when it first launched.  Hated it and had CS return me to Selling Manager Pro.  The kick in the britches was that I got shuttled back in time to an ancient Sell Your Item form which took forever to load photos and list items.  I had to opt back into the Hub to get the newer SYI form back.  

Pretty soon we'll all have to attend eBay University to learn how to navigate the site, list an item and even how to use the myriad site filters just to buy an item.



 

by: toolguy

@bpm

They collect the same fees on sales as they do postage so YES they can claim it as sales revenue!

by: Volvo351

I note there's a substantial lag between generating a post and the time it becomes visible on the site, so I'll try to keep this post pity: If feeBay worried less about their phony stat they call "Gross Merchandise Value" and focused on SELL-THRU, everyone would be better off. I can't believe that Wall St. pays ANY attention to that bogus GMV metric.

by: Rexford

blueribbon1844 says:

@DIANE1104 I called ebay, that is only a temp fix, everyone will have a seller hub very soon

No surprising blueribbon.  Has eBay EVER listened to their customers?  Huge negative response on the eBay boards, blogs and directly to the CSRs.  Do they listen?  No.  They simply don't give a flying fig about their customers.

Based on my past observations,  companies that do not listen to their customers eventually die.