Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Aug 21 2017 22:13:07

Here's the Mess Hal Lawton Is Leaving eBay Sellers

By: Ina Steiner

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The head of eBay Marketplaces North America Hal Lawton is leaving to become President of Macy's. Here are some critical issues eBay sellers are left to struggle with as they take stock of his replacement, an executive from tickets marketplace StubHub.

- Search Glitch: Lower sales as eBay hides US sellers in search results
We described the problem in this blog post a week ago, but eBay has failed to alert buyers or sellers through the Systems Announcement board. Here's a letter we received this morning that shows sellers continue to experience the glitch:

"During the past 2 weeks, the seller discussion board has been lighting up of reports of eBay placing new listings under the "international seller" in search placement. These sellers are American sellers, selling American products, to American only buyers. No international mention anywhere.  

"Not only are these listings now way at the bottom of the search page, they will not be visible at all if searched with the USA only filter or if there are enough listings for USA only. This weekend, I noticed a few of my items were not showing in search. If I used the exact title listing, they did show up but only under international listings.  

"As far as I can tell from the boards, eBay customer service is either can't replicate the problem or is (not) aware of the problem."

- Immediate Payment Required: IPR no longer at sellers' discretion
Sellers object to eBay's decision to make Immediate Payment mandatory. eBay changed the policy without notifying sellers, as we reported in July, and sellers continue to object to the new policy as it rolls out.

- Hidden Item Descriptions: Greater risk of returns
eBay is forcing buyers to click on a "See full item description" inside some listings before they can view the seller's full description of the item for sale, as we documented last month. Sellers say this increases the incidence of returns from buyers who don't bother to click the link and therefore don't understand fully what they are purchasing.

- Guaranteed Delivery - Uneven playing field
eBay is giving greater visibility to sellers who offer Guaranteed Delivery; however, the program won't become available to all sellers until 2018. In late September, buyers will see the guaranteed delivery date on eligible items on the search results page and will be able to use a filter show only items that are part of the eBay Guaranteed Delivery program.

Those are some of the biggest issues we're hearing about from sellers. Let us know if we left anything off the list.

What would you tell Hal Lawton's replacement?

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Readers Comments

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: eBay Shill Buster This user has validated their user name.

Tue Aug 22 13:46:59 2017

iheartjacksparrow

Sellers who fight for what is right are deemed to be the enemy by the morons running the eBay forums who will support any lunacy eBay executives like Hal Lawton initiate and promote, like his doomed sellers hub that he tried to force down sellers throats so they could round up sellers and sell them on their promoted listing casino criminal scam.

Now when sellers have the welfare of the corporation in mind and executives silence them on their own forums that is also criminal, sellers are there fighting for a better marketplace against ill advised ideas like filters on the search engine, guaranteed shipping scams, the unjust pulling down of millions of listings sellers paid for and worked hard to put up because some morons don't think they are selling fast enough or don't have a UPC code.

You see these are all criminal acts and eBay should be sued by sellers for these economic crimes committed against them by a vender they are paying for services.  

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

This user has validated their user name. by: Ming the Merciless

Tue Aug 22 20:40:25 2017

Ina asks, "What would you tell Hal Lawton's replacement?"

RESIGN.

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: pace306 This user has validated their user name.

Tue Aug 22 20:59:36 2017

EBay's stock (Tool) because of its S L O W growth is considered "institutional".

It's not Apple,Google, or Walmart. It's Sears and Macy's.

Even if you think that's it's got some value - the %3 growth (abysmal) is cringeworthy.

Stealing from your sellers is not a business plan, neither is cutting deals with mega dealers and distributors and pretending they are small sellers.

Only a fool would create a program that depends on factors you have no control over.

There's simply no concrete business growth plan- and none was announced at eBay Open, beyond 60 day returns and "garanteed delivery"

Where' are the new ideas?

Where's the reconnecting with sellers?

Where are the new markets sellers can sell to?

It's all more of the same garbage, and Hal  - nice guy that he may be - has no idea how to "move the needle "

Neither does the next idiot

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

This user has validated their user name. by: toolguy

Tue Aug 22 21:24:04 2017

@pace306

"It's not Apple,Google, or Walmart. It's Sears and Macy's."

Sears has a market cap value of $968 million

Macys comes in at $6 billion

eBay's market cap is $37 billion (without paypal)

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

This user has validated their user name. by: toolguy

Tue Aug 22 21:29:11 2017

@eBay Shill Buster

What California penal code has eBay broken?

You say they're "criminal", what crime has eBay committed?

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: eBay Shill Buster This user has validated their user name.

Tue Aug 22 21:45:50 2017

Smoke another one Z,  read this article, the CFO has provided fake numbers to Wall Street analysts.

https://www.forbes.com/sites/hershshefrin/2017/08/18/
investors-accept-seriously-flawed-analysts-judgments-about-ebays-fair-value/#69726c8f16e7

Securities
fraud is a federal crime, they have been misrepresenting their numbers for years, falsely claiming their GMV is growing when Donahoe's fraudulent money grab on final value fees on shipping is the only thing that has kept their numbers positive, they have hidden this from Wall Street for 6 years, thus they have committed securities fraud for years, cooking the books is a FEDERAL CRIME.

Defrauding sellers out of store fees is also a crime, they are and have been pulling down millions of listings that sellers paid for in store subscriptions, this is breach of contract and is a criminal offense that eBay will be sued for.

Stealing money from sellers with their money back guarantee is fraud and it is also international wire fraud when it crosses country lines.  eBay has stolen billions of dollars from sellers over the years by supporting criminal gangs with their money back guarantee.

Those all seem like crimes committed by white collar criminals to me.


http://community.ebay.com/t5/Selling/eBay-is-Rampant-wi
th-Fraud-by-Buyers/m-p/25719072

See
this post on eBay management defrauding sellers who are paying them for stores when they pull their listings down due to gross incompetence.

http://community.ebay.com/t5/Selling/eBay-wants-l
ots-of-quick-sales-so-Long-tail-sellers-must-go/m-p/27069498#M977566



Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: eBay Shill Buster This user has validated their user name.

Tue Aug 22 21:58:09 2017

Here you go Z, another crime by your White collar criminal heros......

http://community.ebay.com/t5/Selling/Ebay-is-going-
to-destroy-my-business-removing-old-listings/m-p/26972829#M961108

This
is a crime, it is called fraud and breach of contract.

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: SomeeBaySeller This user has validated their user name.

Tue Aug 22 22:31:56 2017

eBay is the next Yahoo, no real direction, just swinging in the dark like a bunch of morons.

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: pace306 This user has validated their user name.

Tue Aug 22 23:15:55 2017

Tool - just so you understand what you are talking about: Market capitalization refers the total dollar market value of a company's outstanding shares.

That means nothing.

It doesn't say anything about eBay's REAL worth or value.

It owns nothing, it sells nothing so why bring it up?

The share price could drop tomorrow and the market cap would drop.

It's all about quarterly growth of which eBay has precious little .... %3

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: eBay Shill Buster This user has validated their user name.

Tue Aug 22 23:30:01 2017

Exactly Pace, Microsoft offered Jerry Yang over 50 billion for Yahoo and the moron turned them down in his greed thinking he would get more, he was forced out of the company as the stock dropped and Yahoo was sold to Verizon for 3.5 million, so there is your example for Ztool......

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: eBay Shill Buster This user has validated their user name.

Tue Aug 22 23:32:02 2017

Edit, Yahoo was sold for about 3.5 Billion dollars in the end after Marissa Mayer ruined the company.

Ina needs to fix this forum so we can edit posts for at least 5 minutes for typos and misspellings.  

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: eBay Shill Buster This user has validated their user name.

Tue Aug 22 23:37:52 2017

OK , to make it official Yahoo dropped from 125 billion market cap at one time to being sold in the end for 4.8 billion.

http://money.cnn.com/2017/02/21/technology/yahoo-veriz
on-deal/?iid=EL

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: eBay Shill Buster This user has validated their user name.

Tue Aug 22 23:40:01 2017

https://www.forbes.com/sites/briansolomon/2016/07/25/yahoo-sells-to-ve
rizon-for-5-billion-marissa-mayer/#79dc2a6d450f

Yahoo
was once the king of the Internet, a $125 billion behemoth as big in its time as Facebook or Google are today. Now it's being sold to Verizon for comparative chump change.

On Monday morning, Yahoo announced the end of the long process to extricate itself from a mess of its own making with a sale of its core operating business to Verizon for $4.8 billion in cash. The transaction ends the independence of one of Silicon Valley's most iconic pioneering companies. Yahoo's seventh and final CEO, Marissa Mayer, will reportedly depart upon the deal's conclusion with severence pay worth more than $50 million.

The sale will unite Yahoo with another fallen star, AOL, the first web portal Verizon bought last year for $4.4 billion. The United States' largest wireless provider is betting nearly $10 billion that combining the two formerly dominant websites will give it an edge in mobile content and advertising technology it can leverage across its more than 140 million subscribers.

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: Frank Abagnale This user has validated their user name.

Tue Aug 22 23:52:40 2017

Macy's is just about done and with Hal Lawton in charge, he will put the final nails in the coffin. If he's smart, he will buy the hammer and nails online from Home Depot.    

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

This user has validated their user name. by: Rexford

Wed Aug 23 07:35:11 2017

TOOL, read Forbes' article "Investors Accept Seriously Flawed Analysts' Judgments About eBay's Fair Value", August 18th, 2017.

You clearly have something in common with the flawed analysts.

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

by: Junkyardog This user has validated their user name.

Wed Aug 23 08:27:35 2017

TOOL due to being at his sales limit has too much time on his hands.

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

This user has validated their user name. by: toolguy

Wed Aug 23 09:49:20 2017

@ESB

Did YOU even READ the story?

"Investors Accept Seriously Flawed Analysts' Judgments About eBay's Fair Value"

This is about how ANALYSTS view eBay, it has NOTHING to do with what numbers eBay reports to Wall Street.

Like I said, what California penal code has eBay broken?

I want a number not a bunch of your blah blah blah. . .

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

This user has validated their user name. by: toolguy

Wed Aug 23 09:52:12 2017

@pace306

Market Cap is EVERYTHING!

Nothing else matters to investors, it's the yardstick that every single company on Earth is measured by.

GET A CLUE

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

This user has validated their user name. by: toolguy

Wed Aug 23 09:58:19 2017

@ESB

Verizon paid $4.48 BILLION for Yahoo

I know more about investing on Wall Street then I do selling eBay!

I've done no less then 1000 trades on Wall Street, it was my hobby from 1998 to 2008.

I even got eBay IPO because I had such a large account at E-trade. . .

Verizon paid $3.5 million ~ ROTFLMAO ~ You had better check your Google again. . .

Perminate Link for Here's the Mess Hal Lawton Is Leaving eBay Sellers   Here's the Mess Hal Lawton Is Leaving eBay Sellers

This user has validated their user name. by: toolguy

Wed Aug 23 10:03:11 2017

@Junkyardog

Yea, I'm at my HIDDEN limit of 100 items and $5000 for the last 30 days! ~ LOL

It works for me and the Mrs. as we're just an old couple working out of our garage.

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