Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue May 9 2017 12:49:53

eBay Changes Seller Policies in Surprise Summer Update

By: Ina Steiner

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eBay surprised sellers today with a "summer" Seller Update - for at least the past 5 years it has released only a Spring and Fall seller release.

Here's the announcement from the eBay Announcement Board: 

2017 Summer Seller Update

In the 2017 Summer Seller Update, we're making changes to help you increase your sales by creating a better experience for buyers.
 
Starting in June
Listing Policy Updates
Updates to communications, allowable links, image catalog, and listing best practices to improve site performance for a stronger eBay marketplace.

- Beginning in June 2017, eBay will no longer support active content.

- Buyers and sellers should use eBay Messaging to communicate. Listings and other eBay pages can no longer contain contact information such as email, phone numbers, and social media links effective September 2017

- Starting in September  2017, we will update our links policy to limit the types of links and domains permitted in listings.
 
Coming this summer
Returns
We're increasing exposure of free 30-day and 60-day returns to buyers starting this summer. New opportunities will include:

- Giving buyers options to search for and filter free 30-day and 60-day returns.

- Highlighting free returns policies when buyers visit your listings.

- eBay marketing campaigns that feature the best returns policies.
 
Effective August 1, 2017
International Performance Standards
Starting August 1, 2017, only transactions with buyers in the countries included in the Global region (countries outside the United States, United Kingdom, and Germany) will count toward your seller performance rating in the Global region.
 
Beginning June 13, 2017
Category and Classification
We will release category, item specifics, and catalog updates starting on June 13, 2017. Changes will include additions, removals, and renames in several eBay categories.
 
For more information:
 

Learn about eBay's seller vision in this blog by Bob Kupbens, Vice President of Business-to-Consumer Selling (Ed.: from February)

Listen to subject matter experts on eBay Radio  from 11 am - 1 pm PT on May 9, 2017
 
Find answers to your questions at the eBay Community Board

As always, thank you for selling on eBay.


eBay is also updating its User Agreement.

Here's a link to the announcement, let us know what you think and which changes will be most beneficial and/or harmful.

Comments (85) | Leave Comment | Permalink
Readers Comments

Perminate Link for eBay Changes Seller Policies in Surprise Summer Update   eBay Changes Seller Policies in Surprise Summer Update

by: GotToGetOut This user has validated their user name.

Fri May 12 07:26:57 2017

Barbbie, you are absolutely right with partial returns of items that are not as expected. Ebay could easily do a program to include that as an option but it would cost them money to do it and cost them money to help the sellers because it would mean less money for them and would help the sellers. Even if we offer a partial return in some way and it goes through, we end up paying fees for the whole sale. Bay doesn't get burned.

Perminate Link for eBay Changes Seller Policies in Surprise Summer Update   eBay Changes Seller Policies in Surprise Summer Update

This user has validated their user name. by: toolguy

Fri May 12 08:12:53 2017

@ GotToGetOut

I have a basic store $19.95 a month

I have to sell $2000 a month for the store to make sense.

On average I sell $4000-$5000 a month so a store works for me.

The 250 free listings is way more then I need as I only run 150-200 items at a time.

Perminate Link for eBay Changes Seller Policies in Surprise Summer Update   eBay Changes Seller Policies in Surprise Summer Update

by: mindelec This user has validated their user name.

Fri May 12 13:54:39 2017

@GotToGetOut

I've noticed this year that I have more and more significant dry spells between sales

Perminate Link for eBay Changes Seller Policies in Surprise Summer Update   eBay Changes Seller Policies in Surprise Summer Update

This user has validated their user name. by: Ming the Merciless

Sat May 13 00:11:03 2017

@Paul W

"Not true.  eBay refunds FVF to seller which is larger than any benefit eBay might receive."

Many sellers have to pay ebafia to relist. When sold, ebafia collects another FVF and another shipping fee.

The problem is that ebafia doesn't ave skin the the Returns game.

Perminate Link for eBay Changes Seller Policies in Surprise Summer Update   eBay Changes Seller Policies in Surprise Summer Update

by: cosqueen This user has validated their user name.

Sun May 14 04:21:44 2017

Fools.  I didn't even read the update.  No sales = no returns.  

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