Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sun Apr 16 2017 21:44:16

eBay OKs Practice of Fulfilling from Amazon

By: Ina Steiner

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eBay said it was fine with sellers who use the Amazon marketplace as a drop-shipper, and Amazon seems pretty laissez-faire about the concept as well, with no known reports of the company cracking down on the practice.

During last week's eBay chat session, a moderator called the practice a valid form of order fulfillment.

The topic came up when a buyer described an issue they were having with an eBay seller and asked, "Why are seller's shipping via Amazon when an item is bought on eBay?" 

"Am I missing something," they asked, saying it had happened to the twice in as many months.

The moderator replied, "Our sellers source their products from a variety of different reputable locations and some of these may be other retailers. While I certainly understand the frustration of not receiving what you ordered and we are happy to ensure you are refunded in these instances through our eBay Money Back Guarantee, this form of dropshipping is considered a valid form of order fulfillment." They referred the buyer to eBay's Product Sourcing policy.

The fact that an eBay moderator officially condoned the practice was surprising to us. We sent an inquiry to eBay for confirmation, but did not receive a response. Amazon declined to comment, pointing to its own policy on drop shipping, which included the following provisions:

Examples of drop shipping that is not permitted:

Purchasing products from another online retailer and having that retailer ship directly to customers; or

Shipping orders with packing slips, invoices, or other information indicating a seller name or contact information other than your own.

Failure to comply with these requirements may result in the suspension or removal of your selling privileges.

Shoppers may get confused about marketplace branding on shipping boxes, but unless they complain to marketplaces, it seems likely the practice of cross-marketplace drop-shipping will continue.

What it says about eBay and Amazon is another story - we'd love to hear your opinions.

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Perminate Link for eBay OKs Practice of Fulfilling from Amazon   eBay OKs Practice of Fulfilling from Amazon

by: pace306 This user has validated their user name.

Tue Apr 18 21:56:34 2017

This has been going on for as long as Amazon has had FBA.

I know ALOT of sellers that do this - its simply cheaper to keep everything in FBA and have Amazon - whos rates are better then USPS do the shipping.

eBay may say they care - but they dont in reality.

eBay wants scucessful sales, not successful sellers - and any possible way eBay can get a completed sale helps its numbers via Wall Street.

Perminate Link for eBay OKs Practice of Fulfilling from Amazon   eBay OKs Practice of Fulfilling from Amazon

This user has validated their user name. by: Rexford

Wed Apr 19 06:34:32 2017

pace306, you are spot on with your "eBay wants successful sales, not successful sellers".

The invisible sales limits that we all know exist is a prime example of this. I could tell you as well the months and years that they continued to throttle those limits down over the years.  Another good example is how, when they already have too many sellers and not enough buyers, they are constantly courting new sellers.  They love those fees.

Perminate Link for eBay OKs Practice of Fulfilling from Amazon   eBay OKs Practice of Fulfilling from Amazon

by: pace306 This user has validated their user name.

Wed Apr 19 11:21:14 2017

eBay is %500 oversaturated with sellers and yet (as you say so well) eBay just keeps pretending theres nothing going on.

eBay just (every quarter) comes up with cheap thrills and cheap pops to keep Wall Street and the money flowing.

While they look into every single thing Amazon and Walmart does, eBay somehow gets a pass "since they arent REALLY" the retailer .. though ask any seller and eBay is really "your unasked for business partner". You do the work, you pay the taxes, they sit back and direct the winners and loosers.

Anyone with normal "new" merchandise can do a simple test (plz sit down tool).

$5k of any new type of item (clothes, shoes, electronics etc) and place them both on eBay and Amazon... Amazon outsells eBay 10 to 1.

Not cause Jeff Bezos is a magician, its because Amazon has TRAFFIC (no not the John Barleycorn must die type!) and eBay does NOT.

eBays only issue is the metrics and Amazon can be slow to ship - even if you use your FBA Prime account - and they also dont always post tracking #s - something that eBay lives on.

If you can "do it" by all means - as long as YOU make sales and make money, ignore eBay and their sillyness - certainly DW isnt worried about YOU.

Perminate Link for eBay OKs Practice of Fulfilling from Amazon   eBay OKs Practice of Fulfilling from Amazon

by: RAE This user has validated their user name.

Mon Aug 28 11:30:25 2017

The two biggest web site sellers are no longer to be trusted.

EBay and Amazon are blinking both the buyers and sellers.

Amazon clips the sellers by charging a cost to inventory the produce (this is not needed by most sellers), then they push the seller into a fulfillment process that drains the profit of the sellers item.

EBay corners the sellers into paying fees to enhance their item listing, and advising the seller to pay for a listing. If the seller will not pay for these extra services there listing becomes a drop in the ocean, and every other seller (the large companies) that pays up front gets a listing that is seen much sooner by the buyer.

Now Amazon has a pay for prim upfront, so they are getting millions of customer to place payments in their bank account, do the math. Then at the same time the sellers are making monthly payments for their listings, storage, and shipping process. WOW, again do the math.

Then both of these rip-off artists are also forcing the sellers to pay a fee on each transaction, if you dig deeper, you’ll find the largest amount of sales through both of these corporations are the largest sellers in the world and many are not in the USA.

The end result is the small seller’s ends up with a very low profit and the customer might be able to purchase the same item at a lesser cost in a retail store or on the seller’s web site.

The best way this day and age is to order your needed items on line by a firm that will allow a local pickup. That way you could see, feel the object and not even worry about it being stolen off your door step, plus if it needs to be returned again you take it back to the store yourself. It’s worth the time and effort.

If you want to order food stuff, do it at a local store that will fill your order and have it ready for you to pick up at there front door, its a much better way, plus your neighbors can be working at your local stores, and are in our country.

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