Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Sept 28 2015 20:24:10

OpenSky Is Drawn to eBay Tools while 11 Main Languishes

By: Ina Steiner

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In June, OpenSky acquired online marketplace 11 Main from Alibaba Group (which acquired a 37 percent stake in OpenSky as part of the deal), and merchants have been waiting for the other shoe to drop. A message at the top of 11Main.com now reads, "11 Main will soon move to OpenSky.com! Shop from some of your favorite 11 Main merchants and more. Shop OpenSky."

Despite the fact 11 Main shoppers - and merchants - are sent to OpenSky, founder and CEO of OpenSky John Caplan told EcommerceBytes on Monday, "there aren't plans to shut 11main." He said  of the messaging, "We're testing cross promoting between all of our platforms with emails and on our sites. We do the same with merchants as well." 

Caplan didn't answer any questions about whether 11 Main was marketing the site to shoppers, but in addition to the mass layoff at 11 Main in July, there has been no social media activity on 11 Main accounts since July 9th.

But Caplan had plenty to say about the benefits of OpenSky in helping sellers grow. However, merchants must open an OpenSky shop to participate in the company's OpenSky copilot program. One seller who set up a shop on 11 Main said that after the acquisition, they had been inundated with promotional emails from OpenSky.

While Caplan had nothing specific to say about 11 Main other than to say it was not closing, he was enthusiastic about the other properties that came along with 11 Main, telling EcommerceBytes OpenSky was "doubling down" and investing in Vendio, Auctiva, and Singlefeed.

Interestingly, Jeff Schlicht and Mike Effle of Auctiva and Vendio, respectively, still work at OpenSky, Caplan said, though he would not reveal exactly what they were working on.

We've got more on this story in Tuesday's Newsflash. If you're an 11 Main merchant, let us know what's going on from your perspective.

Comments (27) | Leave Comment | Permalink
Readers Comments

Perminate Link for OpenSky Is Drawn to eBay Tools while 11 Main Languishes   OpenSky Is Drawn to eBay Tools while 11 Main Languishes

by: pace306 This user has validated their user name.

Wed Sep 30 10:33:45 2015

*** UPDATE ***

It looks like as of now 11main isnt letting people add items to the site.

"We have suspended the process of approving new items to appear on 11 Main while we determine how best to integrate 11 Main with the OpenSky platform. To learn more about selling on OpenSky, one of the nation’s fastest growing online marketplaces, please click here. We apologize for the inconvenience!"

Perminate Link for OpenSky Is Drawn to eBay Tools while 11 Main Languishes   OpenSky Is Drawn to eBay Tools while 11 Main Languishes

by: gizmo This user has validated their user name.

Wed Sep 30 14:26:40 2015

And theres your sign. 11Main is done , caput , history. Dang , theyre sure pushing opensky. They are purging the site , for sure. WOW ! Another one bites the dust.

Perminate Link for OpenSky Is Drawn to eBay Tools while 11 Main Languishes   OpenSky Is Drawn to eBay Tools while 11 Main Languishes

by: Mongoose This user has validated their user name.

Wed Sep 30 15:06:17 2015

The fact is 11 Main hasn't allowed any new items to be added since July, they just got around last week to adding the reason why at the top of the seller page.  How can they claim that they will continue with 11 Main when sellers cannot add any new items?

Perminate Link for OpenSky Is Drawn to eBay Tools while 11 Main Languishes   OpenSky Is Drawn to eBay Tools while 11 Main Languishes

by: The Grey Fox This user has validated their user name.

Wed Sep 30 15:36:58 2015

When a site tells you it is one of the fastest growing online marketplaces, it isn't.

Perminate Link for OpenSky Is Drawn to eBay Tools while 11 Main Languishes   OpenSky Is Drawn to eBay Tools while 11 Main Languishes

This user has validated their user name. by: White Rabbit

Wed Sep 30 17:33:01 2015

Sounds like they took lessons from Zibbet and Jonathan.

I haven't heard any seller/venue money issues so i assume that is all good?

Perminate Link for OpenSky Is Drawn to eBay Tools while 11 Main Languishes   OpenSky Is Drawn to eBay Tools while 11 Main Languishes

by: Dragonfyree This user has validated their user name.

Thu Oct 1 23:38:25 2015

I also agree with Ming.

They had great customer service. Would answer e-mail, with actual answers to the question you asked - usually within 24 hours.

You had your own individual contact to call if you were having issues (I really needed her when I started).  They could usually solve your issue or refer it to the tech's who would fix it.

I sold more on 11 main than all other sites (except Ebay) combined.  Going all the way back to Yahoo and Gold's auction.

They're not letting anyone add anything and I was told my category (used books) was not currently being sold on Open Sky.

Thanks a lot.

Perminate Link for OpenSky Is Drawn to eBay Tools while 11 Main Languishes   OpenSky Is Drawn to eBay Tools while 11 Main Languishes

by: ebay refugee camp This user has validated their user name.

Sat Oct 3 10:31:21 2015

The situation is horrible, leaving sellers in the lurch like this is just plain wrong.
I this is a example of how they intend to treat sellers, I say beware.

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