Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Thu June 18 2015 19:58:12

eBay Search Is Down

By: Ina Steiner

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eBay search is malfunctioning with reports coming in on Thursday to the eBay boards and to Ecommerce EKG. The eBay Technical Issues board has many complaints, and some believe the site may have been hacked.

The problems seem to have started sometime after 6:30 pm Eastern. Some other parts of the eBay site are also malfunctioning, users said.


Down Detector also has reports of problems with a huge spike this evening.

Sometimes a search redirects to the eBay home page, other times it goes to an error page that says, "Sorry, We could not find "www.latest.ebay.com". Did you mean www.ebay.com?"

As per usual, there is no announcement on the eBay Systems Announcement Board set up to report technical issues. We have a question in to eBay PR and will provide updates as we learn more.

Update: eBay is now aware of the problem, it tweeted minutes ago: "Current technical issues are affecting some users’ ability to sign in and transact on the site. Working to get this resolved asap."

Update: eBay spokesperson Ryan Moore responded to our inquiry: "Message we're putting up on social now: We are aware some users are currently having problems signing in and transacting on the site. Our teams are working urgently to address this technical issue, which likely stems from scheduled site maintenance that was being performed. We apologize for any inconvenience this interruption causes. We will share additional information with our community as it becomes available."

Update: At 8:52 pm Eastern eBay tweeted, "The recent network issue we experienced has been investigated and resolved. We appreciate your patience and apologize for the inconvenience."

Comments (27) | Leave Comment | Permalink
Readers Comments

Perminate Link for eBay Search Is Down   eBay Search Is Down

by: veron This user has validated their user name.

Sun Jun 21 16:21:12 2015

I think JD works for Amazon.:)

Perminate Link for eBay Search Is Down   eBay Search Is Down

by: lalaland This user has validated their user name.

Mon Jun 22 01:17:22 2015

Hope this explains why my Monday shipping will be 20% of a normal Monday.  Which is already 50% less than a normal Monday before March 11,2014.

Perminate Link for eBay Search Is Down   eBay Search Is Down

by: Chicago48 This user has validated their user name.

Mon Jun 22 04:30:46 2015

Ebay is losing a lot of money because of these search snafus and broken servers that crash.

Perminate Link for eBay Search Is Down   eBay Search Is Down

by: GotToGetOut This user has validated their user name.

Mon Jun 22 08:16:51 2015

Even toolguy is upset with his beloved Ebay. We should all get a credit for the time down whenever this happens. Maybe then when it hits their pocket, Ebay would do something about it.

Perminate Link for eBay Search Is Down   eBay Search Is Down

by: Toledo Maude This user has validated their user name.

Mon Jun 22 12:23:37 2015

Cannot tell if eBay search engine is working or not.  

What I do know is that sales have been dead for the last four weeks.

Would be justice if the soon to be gone eBay CEO's last paycheck were based my miserable sales results.  

Perminate Link for eBay Search Is Down   eBay Search Is Down

by: No Princess This user has validated their user name.

Mon Jun 22 13:15:28 2015

I definitely have noticed a lot more weird glitches on eBay lately, particularly with connection issues and search functions.  I have 20+ years experience in I.T., and I can just imagine what is going on with the changes involved as eBay extricates themselves from PayPal, and visa versa.  A lot of times the effects of ''Maintenance'' are far-reaching, particularly when it comes to upgrades and fixes, particularly if third party software is involved, as most likely it is.  I am sure their I.T. department is feeling the heat right now.  

Perminate Link for eBay Search Is Down   eBay Search Is Down

by: Volvo351 This user has validated their user name.

Mon Jun 22 19:43:20 2015

Poster "BitbyBit" wonders if the crack eBay IT staff has read "Computers for Dummies."  Well, has it been translated into HINDI yet?

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