Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue May 13 2014 13:24:20

eBay CEO Gets Earful from Top Rated Seller at Annual Meeting

By: Ina Steiner

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An eBay shareholder who also happens to be a Top Rated Seller asked eBay CEO John Donahoe and the board of directors why he was being punished for something outside of his control. The seller raised the question at the company's annual shareholder meeting in San Jose, California today.

The seller, named Dave, said he was a hobby seller (since 1998) with over 1500 positive feedback ratings who listed things around his house, from laptops and hard drives to coins, baseball cards and bobbleheads.

He said he would lose his TRS status in August due to new tracking requirements that will require TRS sellers to upload tracking on 90% of their shipments. Dave said he places his lightweight items into USPS First Class envelopes along with a tracking bar code, but the Postal Service won't scan them.

"I think everybody in this room probably does not think that anybody should be punished for things over which they have no control. I have no control over the Postal Service."

The seller suggested eBay make an exception to the tracking requirement for small, lightweight items that the Postal Service won't scan, perhaps for items that are four ounces or less or for domestic shipping where flat rate shipping costs less than $3.

"I'm sure there are thousands just like me," he said, and it would benefit buyers as well.

Donahoe thanked the seller for his suggestion and said "I'm certain Devin (Wenig) and his team will take it."

The tracking requirement was first announced in 2012, when sellers of lightweight items like postage stamps, coins, ephemera, labels, etc., said the requirement would make it impossible to sell those inexpensive, lightweight items on eBay.

It's rare, though not unheard of, for eBay sellers to use the company's annual shareholder meeting to talk about challenges they face and make suggestions to the top executives gathered there.

Also new this year - after the formal voting (everything went eBay's way, including the rejection of a shareholder proposal) and a presentation by John Donahoe, Rev. Jesse Jackson was allowed to make a statement calling for tech companies to take action to promote diversity, part of the Rainbow Push Coalition's "digital inclusion initiative."

Rev. Jackson called out Silicon Valley firms for the lack of diversity on their boards and C-Suites (chief officers), and in their financial transactions, advertising and professional services.

Donahoe pointed to the challenge of diversity when hiring engineers, though I'm not sure how many eBay board members and senior executives are actually engineers. He pointed to eBay's Girls Who Code initiative and said he would spend time with Rev. Jackson after the meeting.

Update: Here is a link to the article covering the Annual Meeting, "eBay CEO Asked About Amazon, Bitcoin and Unpopular Seller Policy."

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Perminate Link for eBay CEO Gets Earful from Top Rated Seller at Annual Meeting   eBay CEO Gets Earful from Top Rated Seller at Annual Meeting

This user has validated their user name. by: The End

Sat May 17 10:48:48 2014

HOLY COW !
I was going through some stuff and I Just found a print out of a Screen Shot of an Ebay category I frequented way back in 2000. There were Over 76,000 items listed. Going to that same category today > only 3,200 items.
Now THAT'S an eye - opener.
Hey John Donahoe > You've destroyed Ebay, as you've planned.
Oh, and as far as "Ebay is not the Government", that's exactly what Ebay is since you arrived and you know it.
Not only is Ebay an arm of the government now, but the government is emulating some of Ebay's practices. Now we know why everything is all screwed up and Americans are not prospering.
To take a leach off, you have to burn the head.

Perminate Link for eBay CEO Gets Earful from Top Rated Seller at Annual Meeting   eBay CEO Gets Earful from Top Rated Seller at Annual Meeting

by: COH This user has validated their user name.

Sat May 17 14:56:18 2014

@The End - your numbers can't be relied upon completely.  Do a search 10 times and you'll get 10 different results!  Plus all the listings that are supressed from view altogether.  Granted - there probably are LESS listings available overall.  People - good sellers & bad have left Feebay.  Either by choice or by force.  and then that is not counting ANY other sellers they have kicked off who have family who may sell who have also been dinged as guilty-by-association.

Perminate Link for eBay CEO Gets Earful from Top Rated Seller at Annual Meeting   eBay CEO Gets Earful from Top Rated Seller at Annual Meeting

by: COH This user has validated their user name.

Sat May 17 14:59:21 2014

Bonanza is run by an ex ebay employee.  There is a REASON you can import your ebay listings into Bonanza.  You could NOT do that if there was no ties between them.  Bonanza had the 'collection' thingy LONG before ebay COPIED it.  I would not doubt that Bonanza & Ebay collude.  Do you EVER see any Bonanza results in a Google search?

Perminate Link for eBay CEO Gets Earful from Top Rated Seller at Annual Meeting   eBay CEO Gets Earful from Top Rated Seller at Annual Meeting

by: moto-science This user has validated their user name.

Sat May 17 22:42:32 2014

Yes, Bonanza shows up on the first page......
with my listings on google. Btw, traffic is up +400% on Bonanza this year, flat to down on Fbay. 3.5% commission and none of the Fbay
juvenile management bs...  

Perminate Link for eBay CEO Gets Earful from Top Rated Seller at Annual Meeting   eBay CEO Gets Earful from Top Rated Seller at Annual Meeting

This user has validated their user name. by: The End

Thu May 22 22:50:17 2014

(COH)
"your numbers can't be relied upon completely."
You calling me a liar ?
F.U.

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