Is It Fair to Display 3 Feedback Comments inside eBay Listings?

by: Goo Goo

No matter how many changes they keep making, the bottom line is the public fact that eBay has posted declining sales in 8 consecutive quarters, that is for the last 2 years the Titanic has been sinking.  If they do not clean house, new CEO, and purge the Board of Directors that hired him, eBay is doomed and will be bankrupt in a few years time.  You can't lose an average of 7% sales every quarter and survive, it is impossible, especially for a public company.  

by: pace306

No, its not, but when has eBay EVER been fair to sellers?

by: mjr55

@Googoo.....enjoyed your rant which had nothing to even do with this article.

In regards to feedback, it seems to be several days behind as the most recent we see on our "3 shown feedback" is a negative that was revised to a positive a week ago and it's certainly not anywhere near our most recent feedback overall. Those 3 comments must lag behind several days so I wouldn't worry too much, OP....I assume once it updates that neg will be gone.

by: Marie

They are still in the process of testing all kinds of different ways to present a listing to the public.  I personally have no problem with a buyer seeing my first few feedback.  Just below that is a button to click on to see all feedback and it will take you to the page that looks familiar to you.

I also don't like this format as I don't want to drop to the bottom to find a way to see the seller's FB.  I want it back at the top.  I want to be able to click on their FB number and get to their FB page.  Hopefully they will listen and we get that back.

by: wrslss1222

The bottom line is that eBay will make all kinds of changes and do not care what sellers think unless a seller is one of their elite grossing sellers.  With all of their changes, eBay has never used the term K.I.S.S. (Keep It Simple Stupid).  Just like sellers, buyers are good and bad.  Buyers should not, but just might, focus on a seller's negative or neutral feedback instead of looking at the whole picture.  

by: ScottLBrown

I'm very sad to say that this has been the direction of senior management for 12 years now. They need to really look at Amazon's consistency with Customer Facing pages - - even if the GUI is old fashioned looking - - customers have grown to know it and rely on it.

I've told them at many a Summit that being a true marketplace and not a Seller, they COULD have the best chance of beating Amazon if they could fix all of these seemingly minor technological and user interface related issues.

Still waiting.

by: Goo Goo

No one cares about feedback, this is something the brain-dead managers at eBay have never figured out, a buyer has the MBG, so if they are not happy they lean on that, this is just a mess that is helping no one and takes up space on an already promoted listings filled listing page. Important issues like buyers not being able to pay on the crap mobile app and the search engine that does not show focused results to buyers are the main problems with eBay.  The should shut the cesspool down and dissolve the entire Board of Directors, the Titanic has sunk, it is over for eBay and their insiders.

by: toolguy

"No one cares about feedback"

You must not buy or sell much on eBay to say that.

I DON'T buy from sellers with under 95% positive feedback.

A seller had a tool I wanted but had 3 negatives in the past 2 weeks, I steered clear of that item!

As a seller I don't leave buyers feedback very often but I do 100% of the time as a buyer.

I want to let other buyers know my experience with the seller.

Jed, why did you pick Goo Goo as a ID?

by: toolguy

@Goo Goo

eBay's demise has been posted here for 20 years!

I'll file yours with the other failed predictions. . . .

by: heirloomafterlife

I am 100% in agreement with toolguy's feedback comments.  I would add that I also wish, as a seller, we can alert other sellers to the non-paying transactions we encounter - which seems to grow in numbers by the month.  It used to be a scarce occurrence, but not anymore.  The so-called 'strike' eBay gives to non-payers appears to be a concept they invented to pacify sellers into believing something is being done.  Sellers should be made aware of how many 'strikes' a potential buyer has.

by: Marie

@heirloomafterlife

I doubt that would be as helpful as you think, besides it is against the rules for sellers to post anything put positive comments in a buyer's feedback.  

Now one of the reasons this isn't going to be very effective is that it is highly likely that most sellers do not review a buyer's feedback before allowing them to purchase from them.  For some sellers they check after the sale happens but then it is a bit too late.

If sellers would be more active in filing a cancellation after 96 hours for non payment and if sellers would set their Buyer Requirements to the strictest possible [2 in 12 months], there are many buyers that are regular offenders that simply would not be able to purchase from those sellers once they have 2 strikes.

This can be a great way to help control this problem, but it takes sellers to do two things, set their Buyer Requirements to the strictest setting and file for cancelation due to non payment when the problem arises.  It can work we just have to work together to get it to work even better.

by: Goo Goo

LOL Tool, for a guy that eBay banned for life from their forums, you still are foolish enough to go out in public and defend their criminal string of incompetent CEO's who have completely destroyed eBay, sales down 8 consecutive quarters, massive loss of sellers who are also buyers, stock price that has been cut in half.  Yeah, the Titanic has snapped in half and the only thing you can see above water is the bow that is now sinking below the waves.

by: toolguy

@Goo Goo

Like millions of others, eBay works for me.

I'm a little bitter about being banned but that's not going to stop me from making an income.

Now days it's not as important as I don't depend on eBay like I did in the past.

Goo, just keep in mind that I've shipped somewhere between 35,000-40,000 packages over the past 23 years.

by: Goo Goo

You are living in the past, eBay is not what it was 15 years ago, a business has to plan for the future, eBay has been cut out of mine, good luck to you, not only did I pull all inventory, I have also ceased all purchases from eBay.

by: WaLK-aWAY

@Goo

Tool is exactly what his username makes out to be. "A Tool".
Submissive to the core and still hanging onto the past like some nostalgic gamer from the 1980's.

Doesn't matter if they strip him naked on a public green and throw rotted vegetables at him, humiliating him, brow beating him or otherwise. Because HE shipped 30K packages back in the day.  Haaaa

It's alarming how submissive and beaten society has become to further these jokers agenda down at Ebay.  "Making an income" . . . . hahahaha


@Tooldude
ARE YOU KIDDING ME?  exactly WHAT profits do you garner from Ebay????  You are not fooling ANYONE Tool.  You take home NOTHING in comparison to rational days past.  Nothing.

No one is blind here but you.  Keep fooling yourself - The ones that left Ebay already (those with inherently logical skill sets) are the ones laughing. YOU are on the corner on weekends with the organ grinder and the monkey holding the tin cup

by: Goo Goo

Devin Wenig and Jamie Walmart bankrupted me, there is no growth selling on eBay, I am not playing the promoted listings casino, they were ghosting all my listings and not presenting them in organic search.  I decided to end the relationship for good and move forward, not backward with a declining marketplace that has no idea how to increase their own sales.  Numbers don't lie like eBay CEO's and The Wall Street Priest CEO.  They have no way to dance around their failures any longer, they have failed and the incompetent Board of Directors has sat back and watch as inept management completely destroyed eBay, the Board is complicit with and associated with this massive failure that eBay has become.

by: Marie

Amazing how some posters here seem to think it makes someone else look bad when they take the time to call them names because they don't agree with them.  It is exactly the opposite.  I believe we are all adults here, maybe I'm wrong.

by: toolguy

"Devin Wenig and Jamie Walmart bankrupted me"

Take responsibility for your own demise.

No one forced you to sell on eBay and no one else picked out your merchandise.

If you had been successful would you have given credit to Wenig or Lannone?

I seriously doubt it. . . .

by: toolguy

"You are living in the past"

Goo, I still sell on eBay, you DO NOT. . . .

You're the one living in the past, you can't let go of eBay. They live rent free in your head. . .

by: toolguy

@WaLK-aWAY

The remaining 5 tons of tools I have left I have almost nothing invested in.

I don't sell like I use to but I don't need to.

I sell enough now days to pay the electric bill, gas bill, phone bill, food and gasoline and insurance.

My retirement & Social Security are all mine to spend on what I want.

EBAY STILL PAYS MY BILLS and has done so for the past 23 years.

eBay bought me a 1964 Corvette, a 1999 Corvette, 2007 GMC 4x4 and a large 2 story Orange County Home! eBay IPO stock was very good to me! I bought sold rinse and repeated many times over the years. Did pretty good with Paypal also. . . .

I just happen to like eBay!

It's the best game in town for finding collectable Leatherman tools.