Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Oct 5 2020 12:39:53

eBay Payments Experiences Technical Difficulties on Monday

By: Ina Steiner

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eBay users are reporting a technical issue impacting Payments this morning that appears to have started sometime around 9 am.

The eBay System Status board shows all green, but a couple of reports have come in on Ecommerce EKG.

Down Detector shows a spike in issues, and sellers are also discussing the problem on the eBay Tech Issues board and the eBay Payments board:

Ebay payment link is not responding - Link

Payments tab not responding - Link

Managed Payments Site Glitch - eBay thinks I just registered - Link

Sellers are reporting accessing the Payments tab - it appears they can't access their money. It's not clear if buyers are having problems paying.

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Readers Comments

Perminate Link for eBay Payments Experiences Technical Difficulties on Monday   eBay Payments Experiences Technical Difficulties on Monday

by: Vigilant Eye On eBay This user has validated their user name.

Tue Oct 6 13:43:22 2020

@ I Must be Crazy

Try Pirate Ship

https://www.pirateship.com/

There are no monthly fees, postage is discounted, and the service can import and export buyer and tracking information for you automatically when your eBay account is linked..

Perminate Link for eBay Payments Experiences Technical Difficulties on Monday   eBay Payments Experiences Technical Difficulties on Monday

by: Whatever This user has validated their user name.

Wed Oct 7 11:40:04 2020

https://twitter.com/Carl_C_Icahn
pretty sure he's not going to be in this mess much longer - he's no fool

as for the rest of you - some of the comments are hysterical that is if they weren't so sad. Seriously what did you think was going to happen when eBay was handling your money? Really? How many years have they had one glitch after another that cost YOU money?  I basically left in Feb - haven't missed them one little bit. Just moved on. You can do it - just the relief from the grief is worth the trip. Good luck to you guys - remember - force creates force.

Perminate Link for eBay Payments Experiences Technical Difficulties on Monday   eBay Payments Experiences Technical Difficulties on Monday

This user has validated their user name. by: toolguy

Wed Oct 7 13:39:45 2020

@whatever

I don't like managed payments, but it hasn't cost me any money.

Over the past 20 years I can count on one hand how many times I thought eBay did me wrong that cost me money.

Over 35,000 transactions, and eBay did me wrong on less then 5. . . . .

I call that STELLAR

Perminate Link for eBay Payments Experiences Technical Difficulties on Monday   eBay Payments Experiences Technical Difficulties on Monday

by: wrslss1222 This user has validated their user name.

Thu Oct 8 06:50:17 2020

Just another day for sellers on eBay.  eBay is so intent on making ridiculous, unnecessary changes that their so called support team will mess things up.  eBay is now totally ridiculous in their requirements of what constitutes a complete detailed listing that they claim is necessary for potential buyers.  

Perminate Link for eBay Payments Experiences Technical Difficulties on Monday   eBay Payments Experiences Technical Difficulties on Monday

by: acc756 This user has validated their user name.

Thu Oct 8 08:49:07 2020

I have seen some reports on social media that some Etsy sellers in Canada, Australia and the UK were missing payouts on Monday.  Etsy also uses Adyen for payment processing.

It could be completely unrelated, but it does make me wonder if Adyen is experiencing technical difficulties or their systems are stressed and having a hard time keeping up on days where large amounts of payments have to be processed.

Perminate Link for eBay Payments Experiences Technical Difficulties on Monday   eBay Payments Experiences Technical Difficulties on Monday

by: Davina T This user has validated their user name.

Thu Oct 8 10:35:54 2020

The last train to Stressville.  We will leave you at the station. Penniless.

Perminate Link for eBay Payments Experiences Technical Difficulties on Monday   eBay Payments Experiences Technical Difficulties on Monday

by: toastedmutt This user has validated their user name.

Thu Oct 8 12:34:03 2020

Additional glitches noted on eBay's community boards:

Buyer requested cancellations already refunded appearing as a new case needing to be refunded (again) under the Tasks window on Seller Hub.

Failure to access and print a USPS scan form.

Failure to access Account Payment history.  Monthly fee visible but sales / refunds history ghosted.

Blocked Bidder Lists turning into unreadable alphabet soup.

Failure to sign in to eBay's community boards on Wednesday.  This one is funny in that if you can't sign in you cannot participate in the Weakly Chat (read only).  They don't want to hear you whine about anything.

Perminate Link for eBay Payments Experiences Technical Difficulties on Monday   eBay Payments Experiences Technical Difficulties on Monday

This user has validated their user name. by: Bill

Fri Oct 9 00:41:26 2020

toastedmutt:

They are taking a page from Yahoo where you can no longer leave comments on their news stories. Socialism at its finest.

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