Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of
Tue Oct 2 2018 12:13:22

eBay Says Trade Deal with Canada Harms Small Sellers

By: Ina Steiner

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eBay executive Andrea Stairs says the new NAFTA trade agreement between the US, Canada, and Mexico (rebranded "USMCA") is a failure for Canadian taxpayers, consumers and small- and medium sized businesses.

eBay has long pushed for Canada to raise its de minimis threshold - the amount Canadian shoppers can import from the US without having to pay duties.

The new trade agreement raises de minimis, but not when goods are sent to Canada using the postal service. "As we understand it right now, the Canadian de minimis provision in the USMCA applies only to shipments made by private courier; it does nothing ... Read More

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Sat Sept 29 2018 23:51:50

Who to Credit or Blame for eBay Managed Payments

By: Ina Steiner

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eBay is getting off to a rocky start with managed payments. So how did it get entangled with becoming a payments intermediary in the first place? Why isn't it continuing to rely on PayPal, which is already integrated into the eBay marketplace?

In 2015, "activist shareholder" Carl Icahn (some prefer the term "corporate raider") forced eBay to spin off PayPal. John Donahoe, eBay CEO at the time, failed to fend off the attack, which had begun the previous year, despite the fact the board of directors felt eBay and PayPal were better together.

It was a bitter battle. In Read More

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Thu Sept 27 2018 21:09:19

Sellers: Read Terms of Use for eBay Payments Now

By: Ina Steiner

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eBay began rolling out managed payments (MP) on Monday, and on Wednesday, it made significant changes to its terms of use for the program, something participants should be sure to scrutinize.

A seller published screenshots of the terms from September 25, which included a paragraph explaining how to opt out of the program. However, the terms currently on the eBay website do not include that paragraph.

The seller advised colleagues they could use the screenshot taken on Tuesday "as proof that the initial terms to which you agreed allowed you to opt out."*

It calls to mind ... Read More

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Thu Sept 27 2018 13:21:02

eBay Launches App Called Catch Offering Cheap Goods

By: Ina Steiner


eBay launched a new mobile shopping app called Catch aimed at young value shoppers who want to discover the latest products at competitive prices. eBay launched the Catch app in Germany today in beta.

In describing the new app, eBay said Catch brings together the best value products from eBay sellers in Germany and around the world. It's meant to be complementary to eBay.

It's the latest example of eBay focusing on low-priced commodities. In March, eBay launched a section on called "Under $10." Sellers were dubious, and some raised concerns about eBay's focus on what they described ... Read More

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Wed Sept 26 2018 22:44:19

eBay Gives a Hand to Local Retailers One City at a Time

By: Ina Steiner


eBay is teaching brick-and-mortar retailers how to sell online one city at a time, announcing this week it has expanded the Retail Revival program to a city in the UK. But some eBay sellers wondered if the program was fair to those who have been selling on the platform for years, especially now that reports of declining sales are rampant.

Retail Revival offers a range of perks for participants, which one seller listed in a thread on the eBay boards and asked, "And the rest of us get?????"

Selling online is highly competitive, and giving preference to some sellers - especially brand new ... Read More

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