Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of
Tue July 3 2018 12:16:50

eBay CEO Devin Wenig Horns in on Amazon Prime Day

By: Ina Steiner

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eBay CEO Devin Wenig is trying to horn in on Amazon Prime Day. This morning, Amazon officially announced the date of its much-anticipated summer shopping event - you can read about its Prime Day plans in this morning's Newsflash article.

Wenig tweeted hours later to say eBay would also host deals that week:

"@eBay will hold large deals events on the week of July 16 to showcase our significant inventory and price advantages. Expect the next wave of our brand and marketing campaign to launch as well."

As we noted on our reporting on the Prime Day announcement this morning, ... Read More

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Mon July 2 2018 10:37:40

Bob Kupbens Calls eBay Tech Issues Unacceptable

By: Ina Steiner

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eBay executive Bob Kupbens acknowledged that eBay is having what he called "unacceptable" technical issues during his video presentation on Wednesday. Kupbens was answering a selection of questions sellers had submitted two weeks prior to the presentation.

Seller "dhbookds" had submitted the following question on June 13th about the numerous glitches with which sellers have to deal (we've included a link but the page is no longer accessible):

"Want to ask if eBay management is upset about the myriad of problems with rollouts of new features, things that don't work, promotions that are misstated?  While not all are as distasteful as the "refurbished condoms and ... Read More

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Sun July 1 2018 16:43:02

eBay Reveals When and Why It Hides Seller Sales

By: Ina Steiner

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Beware when running a sale on your eBay listings: shoppers may not see it. eBay executive Bob Kupbens revealed on Wednesday that if sales offers aren't good enough, eBay will "suppress" them. 

That may be unwelcome news, but at least sellers now have a greater understanding of how to deal with this new, unannounced policy from eBay after 6 months of uncertainty.

Some background for the uninitiated: when sellers run sales, eBay displays a banner showing the offers at the top of listings in order to entice shoppers. For example, a seller might run a BOGO sale (Buy One, Get One at X% ... Read More

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Fri June 29 2018 10:59:24

eBay Tracking Is Broken Leaving Sellers Panicked

By: Ina Steiner


Tracking is the only way buyers and eBay can tell if a seller has shipped an item, but today reports are flooding in that tracking is broken sitewide. The consequences are especially dire since eBay is notifying sellers they are losing their Top Rated status because they aren't meeting their tracking requirements, even in cases where they are meeting them.

There are reports on Ecommerce EKG here

"Seller Dashboard is reporting 100% of  shipments have no tracking uploaded."

"I am experiencing the same issue as my seller level would drop if I were evaluated today. I went from 99% of my packages uploaded on ... Read More

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Wed June 27 2018 22:12:34

eBay Lays Off Workers in Global Reorganization

By: Ina Steiner


eBay laid off employees today, according to Bloomberg. eBay told it the layoffs impacted a single-digit percentage of its 14,100 employees - which could be up to 1,269 people - 9% of 14,100. (Why not just release the number?)

eBay told Bloomberg it was sharpening its focus on priority initiatives and aligning the workforce to match them.

Israeli news source Globes had reported rumors of the pending layoffs yesterday, pegging the number of employees in Israel as over 300, and calling it part of a global reorganization. 

A site called The Layoff tweeted this evening, "eBay Layoffs June 2018: We are seeing large spikes ... Read More

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