| Mon Dec 18 2023 12:13:32 |
Where Are Shipping Sticking Points This Christmas Season?
By: Ina Steiner
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Every run-up to Christmas Day is accompanied by reports of shipping slowdowns, some years minor, and some years, near-catastrophic for the online sellers who face severe performance-metric consequences from marketplaces for delayed deliveries. So where are the shipping sticking points this year?
There have been anecdotal reports of slower-than-usual transit times on industry forums, and the USPS noted it had experienced some disruptions in certain locations.
"Operational disruptions within our network, including insourcing of several Surface Transfer Centers after a supplier bankruptcy, and the extended shutdown of a critical St. Louis, MO processing facility due to a mercury leak from an illegally shipped package resulting in a lengthy decontamination period, have and will continue to negatively impact our service performance scores through the end of this month."
NBC got a peek at one postal facility. "This is one of the busiest peak seasons I've ever seen at the Postal Service, and I've been here 30 years," Daniel Hirai, Executive Plant Manager of the largest mail processing centers in the country, told NBC News.
Hirai manages 3,000 people working at the Los Angeles Processing & Distribution Center. He gave NBC News a tour of the 1.7 million square foot facility, showing off state-of-the-art processing equipment (can anyone spot their packages on conveyor belts in the video?). The Postal Service told NBC News that the new equipment has allowed it to go from processing 60 million packages a day in 2022 to 70 million in 2023.
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