AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Thu Jan 19 2023 09:57:18

Panic as Etsy Falsely Tells Sellers It Suspended Their Shops

By: Ina Steiner

Sponsored Link

Sellers panicked when they logged into their Etsy account on Thursday morning and saw a red banner informing them their account was suspended.

Sellers said Etsy displayed the following message on their dashboards:

Unfortunately your shop has been suspended since your bank wasn't verified.
It looks like you weren't able to confirm the small deposit we sent within 60 days of receiving our first request, so you can't receive new orders right now. Want to sell on Etsy again? Verify your bank account - this helps us keep our community safe, reduce fraud, and meet legal requirements."

Sellers began reporting the problem on Etsy discussion board threads as early as 5:40 am, and given the amount of reports, it's possible the issue affected all sellers.

At 7:03 am, an Etsy moderator responded to one of the threads with the following message:

"Hi folks, we appreciate your reports here! We're investigating and will have updates soon. In the meantime, you do not need to take any action but please keep an eye on the Technical Issues section for updates shortly. Closing this up now. Thank you!"

Nevertheless, sellers continued to create and comment on new threads throughout the morning. 

We were unable to find any proactive announcement warning sellers that the shop suspension message was caused by a glitch, and as of 9:30 am, the Etsy Status board shows no issues with the site.



Comments (1) | Permalink

Readers Comments

Perminate Link for Panic as Etsy Falsely Tells Sellers It Suspended Their Shops   Panic as Etsy Falsely Tells Sellers It Suspended Their Shops

by: LDWCallsOut This user has validated their user name.

Thu Jan 19 10:34:35 2023

Based on the Forums threads, this is happening only to shop owners outside the USA.



Login is required to post comments.
To sign in to leave a comment, fill in the form below. If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page
.

Login for AB Verify
Be sure and use your email address and password to log in.

 
Email:
Password:
 
 Forgot Your Password?
 Even though you are signed in with the AuctionBytes Blog, you will have to sign in to the EcommerceBytes blog. But you can sign in with your existing AB Verify info.