Wed Oct 12 2022 11:42:53 |
Is Ecommerce Big Enough for both Amazon and TikTok?
By: Ina Steiner
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Amazon could be facing a threat from a surprising corner: TikTok. According to Axios, TikTok is planning to build its own product fulfillment centers in the US.
TikTok is the favorite social platform for young people, according to a recent Piper Sandler survey, followed by Snapchat and Instagram (though the latter continues to lead in monthly usage).
Axios said TikTok's move into fulfillment signifies its commitment to ecommerce as its next major revenue stream, following the explosive growth of its ads business.
That's the opposite approach of major marketplaces that started with ecommerce and expanded into advertising - now a major source of revenue for major platforms.
As of now, TikTok is helping Amazon. Marketplace Pulse founder Joe Kaziukenas shared screenshots on Twitter showing six influencers promoting the Amazon Prime Early Access sale on Tuesday, tweeting: "This is how social commerce looks like in the US. Amazon is getting crazy traffic from TikTok where people discover deals."
This post on the website of antivirus software firm Kaspersky explains more about what TikTok is and why it has raised some serious privacy concerns.
Like others before it, TikTok has succeeded in part because of organic growth. Search Engine Journal published the results of a study last year (granted, it was commissioned by TikTok itself) that found respondents described the platform as "authentic, genuine, unfiltered, and trendsetting." But a push to monetize the site through ecommerce could put at risk the trust users have in the platform.
TikTok faces another challenge. More warehouses are one thing - and ecommerce software can handle multiple ecommerce platforms and fulfillment methods. But moving product from warehouses to people's front doors is a major challenge, and shipping costs continue to skyrocket.
Let us know if you're seeing sales taking place on or through social media platforms and what works - and doesn't work - from a seller point of view. |
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