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Sat May 8 2021 10:34:34

PayPal Changes Protections, Eliminates Digital Micro Payments

By: Ina Steiner

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PayPal is changing its legal agreements with users. Sellers wary of clicking on links in emails over fears of phishing scams can find information about the changes by visiting PayPal.com, clicking "Legal" at the bottom of the page, scrolling down, and selecting "Policy Updates."

Right off the bat, PayPal says it's revising protections policies: "We are further revising PayPal's Purchase Protection and Seller Protection to be globally consistent and to further clarify which transactions are eligible for protection."

However, it doesn't provide details or link to the new policies to be able to compare it to the current policy.

We asked PayPal for a link to the new policy, to which a spokesperson said the company would make the updated User Agreement available on June 9, and said:

"In general, we're adding language to our Protection Policies that clarifies our existing processes. In particular, we're updating our Protection Policies to make eligibility requirements around engaging in restricted activities more explicit."

Note that the spokesperson didn't say PayPal was making any changes to its restricted activities.

Another change sellers should be aware of: "The Digital Goods Micropayments Purchases Agreement is being discontinued and will no longer be available; therefore, all references are being removed from the PayPal User Agreement." 

The digital goods micropayments policy is different from the general micropayments policy, and we asked PayPal to confirm that the Micropayments policy is staying in place.

"The Digital Good Micropayments Purchases Agreement is obsolete and has been for some time," the spokesperson said. "Its removal is part of an ongoing internal clean-up and streamlining effort, and we often give notice in such situations."

Additional changes PayPal points out on the Policy Updates page include the following:

"We are clarifying how sending or receiving donations are treated.

"We are clarifying that you are subject to any changes that are described on the Policy Updates page at the time you accept the user agreement (which changes apply to you on the indicated effective dates).

"Pursuant to prior notification to Goals users, Goals will no longer be available. All agreement references to Goals are being removed from the PayPal User Agreement effective June 9, 2021."

And it is making "Amendments to the PayPal Cash and PayPal Cash Plus Terms and Conditions": 

"We are clarifying that you are subject to any changes that are described on the Policy Updates page at the time you accept the PayPal Cash and PayPal Cash Plus Terms and Conditions (which changes apply to you on the indicated effective dates).

"Pursuant to prior notification to Goals users, Goals will no longer be available. All agreement references to Goals are being removed from the PayPal Cash and PayPal Cash Plus Terms and Conditions effective June 9, 2021."

Do you have any questions or concerns about PayPal's changes to the legal agreements? Let us know in the comments.



Comments (5) | Permalink

Readers Comments

Perminate Link for PayPal Changes Protections, Eliminates Digital Micro Payments   PayPal Changes Protections, Eliminates Digital Micro Payments

This user has validated their user name. by: Carl

Sat May 8 11:43:20 2021

"...we're updating our Protection Policies to make eligibility requirements around engaging in restricted activities more explicit..."

Still shocked at all the threads I have read on the internet about paypal emptying sellers Paypal accounts and keeping it. One guy had $440,000 taken - that 22 page thread by various people runs into millions of $ taken. They use the excuse of 'engaging in restricted activities' or something similar.
No one is getting their money back.
Bet the June announcement clarifies or expands on this point, and it won't be in favour of the sellers as well.

Perminate Link for PayPal Changes Protections, Eliminates Digital Micro Payments   PayPal Changes Protections, Eliminates Digital Micro Payments

by: AddyUp This user has validated their user name.

Sat May 8 14:17:07 2021

There really is no cast iron protection on paypal.

One of their bottom line statements goes something like........
No matter what supporting evidence you supply we make the final decision.

Perminate Link for PayPal Changes Protections, Eliminates Digital Micro Payments   PayPal Changes Protections, Eliminates Digital Micro Payments

This user has validated their user name. by: The End

Sat May 8 19:58:14 2021

Iron Clad

Perminate Link for PayPal Changes Protections, Eliminates Digital Micro Payments   PayPal Changes Protections, Eliminates Digital Micro Payments

by: AddyUp This user has validated their user name.

Sun May 9 10:05:47 2021

Copper Bottomed

Perminate Link for PayPal Changes Protections, Eliminates Digital Micro Payments   PayPal Changes Protections, Eliminates Digital Micro Payments

by: fusgeyer This user has validated their user name.

Mon May 10 11:47:02 2021

PayPal is becoming impossible. I don't know if the issues we are having now are part of this upddating of policies, but after having an account for years, they are not allowing access to my bank account or credit because of some ridduculous fraud alert. Has nothing to do with sales or possible illegal activities, they just have a random fraud alter on the account. Apparently they do not want me to purchase from a reliable, well known vendor. It is infuriating.



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