The Postal Service is getting a lot of flak for raising prices and slowing mail. Does it see its letter carriers and window clerks as an army it can deploy to change public opinion?
The USPS is handing out small cards to postal workers featuring talking points of its "Delivering for America" 10-year plan. In a post on the Link newsletter for employees, the organization said each card would address a different topic and will feature information that employees can reference "when discussing the plan with co-workers and customers."
The Postal Service mailed the first card in the series to employees' home addresses last week. (In bargaining unit workplaces, managers are distributing the cards to employees.)
The cards are 5 inches by 3.25 inches; the front of the first Delivering for America card shows a letter carrier from Alexandria, Virginia.
The back of the card focuses on the preparedness of the Postal Service for the holiday season:
Delivering for America - Peak Season 2021 - We're Ready!
The Postal Service is more prepared than ever to deliver the holidays!
Scan the QR code below for a special video message from Postmaster General Louis DeJoy. He explains how our 10-year Delivering for America plan will help improve service this peak season - and beyond. Thank you for all you do for our customers every day!
- We are stabilizing our workforce to improve peak performance.
Hiring more than 40,000 employees for peak season - go to usps.com/hiring for more information.
- We are deploying state-of-the-art sorting machines at facilities across the nation.
Installing 112 new package sorters and more than 50 additional systems to help sort larger packages.
- We are redesigning our processing network to improve mail and package flow.
Adding space to accommodate packages by leasing more than 75 peak season annexes - plus over 40 on multi-year leases.
- We are shifting mail movement from third-party air transportation to our more reliable surface transportation network.
The USPS will distribute new cards early next year, you can see a graphic of the first card on the USPS Link website
How effective do you think this plan will be in changing hearts and minds of USPS customers?