|Fri Jan 25 2019 23:56:13|
PayPal Says Buy Multis and Return the Rest
By: Ina Steiner
PayPal is actively encouraging shoppers to buy multiple quantities of an item they want with the idea of returning all but one. That may be okay for some retailers, but it's not for everyone, especially given the ever-increasing cost of return shipping.
PayPal included a gif-style video showing a shopper trying on over a dozen
coats at home to find the one they liked. The tweet
"Want to make buying feel more like trying? With Return Shipping on Us, you can buy multiple items, try them on at home, and send back anything that isn't quite right. Activation required. Limitations apply. #PayPalCanDoThat http://bit.ly/2MdGWfC "
It's not quite "wardrobing," the practice of buying items, wearing them with the tags, and then returning them - which according to Findlaw.com
can be fraud, depending on a store's policies. But it takes the PayPal program, which is not new, from one that makes shoppers feel comfortable returning an occasional unwanted item to encouraging them to engage in binge-returning.
The tweet ultimately lands shoppers on this page
that describes the Terms and Conditions of "Return shipping on us."
In theory, it's nice of PayPal to pay for return shipping. But there "holes" in this current campaign.