|Mon Apr 30 2018 22:39:05|
Amazon Change Hurts Small Sellers
By: Ina Steiner
Amazon removed an important feature without warning that has small sellers asking, what happened to my storefront? Amazon removed the Products tab - but only for sellers on the Individual plan. The feature allowed shoppers to see their other items.
There are two main ways to sell on Amazon: as an Individual (for those expecting fewer than 40 sales a month) who pay 99-cent listing fees and as a Professional (for those planning to sell more than 40 items a month) and who pay $39.99/month with no listing fees.
Amazon had always displayed the following tabs for Individual sellers:
Returns & Refunds
But on April 23rd, sellers began reporting the Products tab had disappeared. That's the only way for shoppers to see all of the products the seller has listed for sale. One seller of used books said he had gotten a lot of sales thanks to the Products tab.
Another seller told EcommerceBytes she sold less than 40 lots/month and doesn't need the Professional plan. "Sometimes buyers took from me several pieces of goods at the same time, but now Amazon deprives sellers on the individual plan to have a storefront."
One of the sellers reporting the change on the Amazon discussion boards wrote, "Just wondering if this is a bug or something more troubling."
Sellers are left wondering if it's the first step in a possible plan to push sellers into the more expensive Pro plan.