|Fri Oct 19 2018 09:10:12|
Unfortunate Consequences of Etsy Cropped Photos
By: Ina Steiner
Some sellers are upset that Etsy has cropped their photos that they've worked so hard on to show their products in the best light. For some users, visiting shops now show thumbnails of listings cropped to be square so that all sides are cut off.
"My pics are all "zoomed in" and now sides are cut off. Looks terrible. I've worked hard to present my shop in the best way and now it looks ruined.... I hope this is a bug and not a permanent thing," one seller wrote.
Sellers have reported it as a bug on the Etsy forums, while some assume it is a test Etsy is running, since only some people see it. Some are uncertain whether they should edit their photos to look better with the new dimensions, but others warn against that since it may only be a temporary change.
One seller started a discussion thread to show how the cropping negatively impacted their shop. One of the cropped images showed their product with words cut off so that it read:
For those who didn't understand why the seller thought the cropped image was "rude," a colleague explained, "Add some letters to the beginning of some of those words and it looks like it says something obscene." The actual product is for an item that reads "Luck rocks for Regina."
A reader who brought the issue
to our attention said, "Etsy's latest photo test is causing havoc and hilarity," but even those who found the screenshot humorous were sympathetic to the seller's plight.
Unintended consequences of testing is another reason online marketplaces often promise to put a moratorium on changes during the holiday shopping season.