|Mon Feb 6 2017 22:14:15|
Postal Worker Blames Amazon for Slowing the Mail
By: Ina Steiner
ABC News consumer reporter Diane Wilson of North Carolina said she's being flooded with complaints about late mail deliveries. The culprit? Amazon packages, according to a USPS worker she spoke to who asked to remain anonymous.
According to Wilson, the worker said the issues started when the USPS took on Amazon's package delivery: "They put the 1st class mail and Priority Mail on the back burner, and they are so dedicated to the Amazon, the customer does not get their 1st class letters, their bills."
The USPS provided Wilson with a statement without specifically addressing whether Amazon packages were being given priority over regular mail, stating that every customer experience and every piece of mail was important to the Postal Service. You can find the full statement on the ABC news site
It's inevitable that postal workers would have more packages to deliver given the growth in ecommerce in general - and Amazon is a huge percentage of the packages moving through the system. The USPS is courting packages with its Priority Mail offering and is also delivering packages for FedEx and UPS (Smartpost for FedEx and Surepost for UPS).
USPS may not have to "worry" about Amazon packages in a few years. Amazon is building out its own capacity to lessen its reliance on third-party carriers, and part of its plan includes drones.
Amazon even aired a television commercial during Sunday's Super Bowl game featuring delivery drones - you can watch it via Twitter
Are you seeing delays in delivery time through the USPS for letters and/or packages? If so, do you think Amazon is to blame?