eBay users have been having intermittent problems viewing the site over the weekend, as technical problems appear to be haunting the site with no mention of problems on the eBay Status board
We experienced one of the problems ourselves on Saturday morning when viewing a listing and suspected it had something to do with the style sheets. This user reporting the problem on the eBay Technical Issues board
had the same problem:
"I've been having problems also. It looks like the stylesheets aren't loading so all I get is a straight text layout. It makes it really difficult to view anything. Sometimes it works ok, but most of the time it is unusable. I've tried with different browsers, deleted my cache, deleted cookies, restarted my browser and restarted my computer, and turned off all browser add-ons. Nothing has worked so far."
Another user responded showing a screenshot of how the site appeared to him, also stating that the issue was intermittent.
There are also reports about eBay and PayPal not syncing, and about eBay and PayPal failing to send notification emails, as reported on Ecommerce EKG
. And on DownDetector, some sellers said eBay changed their default settings to show they do not accept PayPal. "My accepting PayPal in site settings had been changed to NO."
In recent weeks there have also been reports of eBay displaying one shipping cost but upon checking out, buyers are charged a higher cost - here's an example from a user
who had it happen as both a buyer and a seller.
Sellers reporting some of the problems on DownDetector
worry about the impact they're having on sales.
"eBay having issues. Displays weird text only. Lots of links missing. Like eBay Hater says, turn the switch on."
"eBay is only displaying text, and links. No pictures. A lot of page data missing."
"Turn the switch to the on position. We are down more then 50% in sales! WTF"
"eBay web pages are not loading properly. Graphics and photos are not displayed, and it looks like a website from 1995."
"When I tried to check out and pay for an item, it wouldn't let me. When I called eBay they didn't see any problem on their end and they sent me to Paypal. Paypal said nothing was wrong on their end and said they had an email from Ebay Support saying that they were having trouble with their checkout."