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Tue Aug 16 2016 17:00:46

PayPal Issue Impacts Payments

By: Ina Steiner

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Some PayPal users had problems sending payments on Tuesday afternoon, while some said they also had problems logging in to the site. PayPal issued the following "Live Site Status Update":

Notification: We are experiencing a system issue which may be affecting PayPal APIs on the PayPal Live Site. Merchants may be encountering an elevated number of the following errors:

- 10001 - Internal Error
- HTTP 500 error for REST API calls

Sent Aug 16, 2016 04:09 PM CDT by ASH
Start time: Aug 16, 2016 02:43 PM CDT
At this time, there is no alternative work-around.

Reports also came in on DownDetector.com. The problem may have cleared up at this point. Let us know if you had problems signing in to PayPal or making a payment, and if the problem is resolved for you now.

Update: Moments after posting, PayPal sent the following notice: This issue has been resolved as of Aug 16, 2016 04:30 PM EDT.




Comments (2) | Permalink

Readers Comments

PayPal Issue Impacts Payments   PayPal Issue Impacts Payments

This user has validated their user name. by: iheartjacksparrow

Thu Aug 18 20:47:20 2016

The payment issue may have been resolved, but every morning when I try to print out a label through MultiOrder Shipping I get one or more XML errors. Wish they could fix those.

PayPal Issue Impacts Payments   PayPal Issue Impacts Payments

by: Beth This user has validated their user name.

Fri Aug 19 07:02:34 2016

The XML errors go away for me after banging down the enter key a few more times.   Eventually it surrenders and produces my label.  



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