|Wed Apr 13 2016 21:22:32|
Sellers Blame PayPal for Tax Problems
By: Ina Steiner
Sellers have been experiencing problems downloading transaction histories from PayPal for over a month, and some say it's causing headaches as they work on their income tax returns, which are due for US sellers on Monday.
"For at least the past several weeks many PayPal users have been unable to download their transaction histories. It appears the problem started some time in February with delays and eventually it simply stopped working at all. This is a big issue for anyone trying to download 2015 transactions in order to timely file income tax returns."
Sellers began reporting the problem on the PayPal forums as early as April 9th. In a 5-page thread titled, "Long Delays in Downloading History," a seller explained
"We have been using the Download History facility everyday for our daily transaction report. In the past week it has started taking far too long to process. Previously it took under 5 minutes, now it is taking several hours and sometimes much longer. Sometimes it times out over 24 hours and cancels the request. This is becoming very frustrating as we update our accounting records daily. Does anyone have any experience and or advice?"
On Wednesday, a UK seller posted, "They've been working on it since I first called them at the end of Feb..... Useless if you ask me."
Another wrote, "I have been trying for 2 weeks to get my 2015 transaction records for tax filing this week," and said they feared they would have to file an extension to delay filing their federal income tax to the government.