|Sat Dec 10 2016 23:05:25|
Christmas Horror Stories - Share Here
By: Ina Steiner
Sunday's EcommerceBytes Update
"Collectors Corner" column is devoted to Christmas lights
, so some threads on the Amazon boards caught my eye this weekend.
Amazon has been removing Christmas lights that don't comply with consumer safety regulations - good for them, right? However, sellers say Amazon is removing lights
that have nothing to do with 16 CFR 1120.3(c) of the Code of Federal Regulations
regulating "Seasonal and decorative lighting product." And they're upset about the timing of the takedowns.
As if that wasn't frustrating enough, one Amazon seller describes a takedown of their item - however, the seller wrote
, "THIS ITEM IS NOT AN ELECTRICAL PRODUCT. It is a SOCK. A KNITTED SOCK that one wears on one's foot. It has a PICTURE of a string of Christmas lights KNITTED INTO the sock. It is a DESIGN, not an actual string of lights."
"There is no desk hard enough to withstand me slamming my head down on it after reading this," wrote one seller in response.
Do you have any holiday season horror stories? And do you have any stories of some positive experiences with customers or the companies you deal with?
By the way, 5 days after Amazon took down the "Christmas Lights" socks detail page, it acknowledged the problem and informed the seller it had reinstated the listing - a Christmas miracle!