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Thu Nov 10 2016 08:36:58

PayPal Login Glitch Frustrates Holiday Shoppers and Sellers

By: Ina Steiner

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PayPal users have been reporting problems with the service this week - especially frustrating since this is prime holiday shopping season. PayPal issued the following notification describing technical issues: 

We are experiencing an issue which is affecting Express Checkout on the PayPal Live Site. PayPal Merchants may be experiencing a higher than usual error rate for:

10486 - This transaction couldn't be completed. Please redirect your customer to PayPal.

Our technical teams have been engaged and are actively troubleshooting the issue.
Sent Nov 10, 2016 04:39 AM EST by RPR
Start time: Nov 9, 2016 06:17 PM EST

At this time, there is no alternative work-around.

On Ecommerce EKG, this report came in on Tuesday: "Tab to withdraw money is missing at account summary online and mobile app will not log in. No issues showing requiring action."

On Wednesday, an EKG report came in from a reader who couldn't login, and another report came in from a reader who could not log out.

People continue to report log-in problems on Down Detector as of this morning (Thursday). Some people recommended trying a different browser to login.




Comments (8) | Permalink

Readers Comments

PayPal Login Glitch Frustrates Holiday Shoppers and Sellers   PayPal Login Glitch Frustrates Holiday Shoppers and Sellers

by: FeelingFroggy This user has validated their user name.

Thu Nov 10 16:14:21 2016

Didn't flustrate us at all. We just considered the source of the problem and went to a different site where we could just use our charge card. Some unlucky seller lost out on at least 700.00 this morning as we purchased our new vacumn cleaner at jcpenney.

PayPal Login Glitch Frustrates Holiday Shoppers and Sellers   PayPal Login Glitch Frustrates Holiday Shoppers and Sellers

This user has validated their user name. by: Ming the Merciless

Thu Nov 10 16:32:35 2016

Wall Street, pay attention: This flimsy service is down lately nearly as often as it is up.

No excuse. None.

PayPal Login Glitch Frustrates Holiday Shoppers and Sellers   PayPal Login Glitch Frustrates Holiday Shoppers and Sellers

by: 27tcle This user has validated their user name.

Thu Nov 10 17:14:04 2016

This, after they decided they wanted to turn off my debit card w/o warning, and make it so i got an error when i tried to deposit the $$ in the bank. Can still receive money and pay for stuff on ebay, other stuff not so much. Paypal may be the most well known, but they definitely have abused their power. The bigger they are the harder they fall. Say it loud, say it proud, screw you paypal!

PayPal Login Glitch Frustrates Holiday Shoppers and Sellers   PayPal Login Glitch Frustrates Holiday Shoppers and Sellers

This user has validated their user name. by: Marie

Thu Nov 10 18:33:54 2016

I had the problem of logging in earlier this week.  It certainly had me concerned.  But after I cleared my cookies I was then able to log in and I haven't experienced any other problems with logging in this week.

PayPal Login Glitch Frustrates Holiday Shoppers and Sellers   PayPal Login Glitch Frustrates Holiday Shoppers and Sellers

by: Moonwishes This user has validated their user name.
Web Site

Thu Nov 10 23:37:31 2016

Wonder if this is part of why I haven't had any orders from a site for a week that most of them are paid for with PP?

PayPal Login Glitch Frustrates Holiday Shoppers and Sellers   PayPal Login Glitch Frustrates Holiday Shoppers and Sellers

by: Chicago48 This user has validated their user name.

Fri Nov 11 02:43:24 2016

Wonder if this is part of why I haven't had any orders from a site for a week that most of them are paid for with PP?
^^
This

PayPal Login Glitch Frustrates Holiday Shoppers and Sellers   PayPal Login Glitch Frustrates Holiday Shoppers and Sellers

by: Jester This user has validated their user name.

Fri Nov 11 04:29:05 2016

JD is the company killing glitch master of all time. When will the board of trustees see through this bad business man? He ran eBay into the ground now it's PayPal's turn.

PayPal Login Glitch Frustrates Holiday Shoppers and Sellers   PayPal Login Glitch Frustrates Holiday Shoppers and Sellers

by: Moonwishes This user has validated their user name.
Web Site

Fri Nov 11 11:50:57 2016

Hopefully it is fixed now as I got an order in paid through PP ealy this morning. My first PP paid order in 9 days!



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