|Thu Nov 26 2015 17:18:10|
Beware of Selling on eBay Using PayPal, Reporter Warns
By: Ina Steiner
Even a consumer advocate for a TV news station couldn't get PayPal to reverse a chargeback for a local Las Vegas woman. The reporter presented PayPal with evidence she gathered over the course of months, but reported that PayPal's user agreement "overruled any evidence she uncovered."
The woman had sold a boat on eBay in May and said the buyer had inspected the boat before purchasing it and had used the boat all summer, then filed a chargeback claiming the boat was a lemon.
PayPal decided in favor of the buyer and demanded the $8500 back from the seller (not surprisingly, she had already spent it).
While PayPal was the entity that the reporter dealt with, the story really looks bad for eBay, and the reporter was pretty clearly warning people about the risks of selling on the marketplace.
The story from 8 on Your Side
via LasVegasNow.com kicked off with the warning, "Beware, your next transaction could turn into a nightmare," and ended with this warning:
"The take away for you is simple. If you sell on EBay and use PayPal you may be responsible for any and all chargebacks filed in the transaction. Be sure to review the policy careful before you engage in your next transaction."
And while the warning was for sellers, it's likely that any consumer watching the report would be wary of transacting on the site.