|Wed June 13 2012 13:10:57|
eBay's New Selling Tools: What Would You Like to See?
By: Julia Wilkinson
[Update 6/16/12: Please see eBay's reaction to this post here:.]
News leaked out of eBay on Location Denver that eBay is replacing its existing selling tools Selling Manager/Selling Manager Pro, Turbo Lister, and Blackthorne with a new suite of tools, which will reportedly be built into the X.commerce system.
Wrote seller Sally Milo in her newsletter, "Last week I attended eBay on Location in Denver and got some news from an eBay staffer which will be of interest to many more eBay sellers than just us: eBay will be replacing Blackthorne, Turbo Lister and Selling Manager with a new suite of tools. The switch probably won't take place for a couple years, but I figured I'd better share this info with you sooner rather than later. Of course, eBay hasn't even hinted at such a thing, but the employee who told me about this is someone I've known on eBay for years and who knows I've been the 'Blackthorne lady' since its inception."
(Selling Manager and Selling Manager Pro, Turbo Lister, and Blackthorne Basic and Pro are tools which enable sellers to do various listing management tasks; including listing with templates, generating bulk feedback, bulk listing and editing, and tracking sales).
I'm not surprised to hear of the change, since change is constant at eBay, but my kneejerk reaction is I hope they don't fix what isn't broken, and add features sellers want. And I hope they give sellers a nice, long transition period with lots of warning so they have time to make the changes they'll need.
eBay closed the eBay Open Apps API (which is built on top of Selling Manager) to new developers earlier this year, so it isn't a big surprise that eBay is moving away from Selling Manager, according to EcommerceBytes' Ina Steiner.
Sources have told Ina that eBay's acquisition of Magento had a profound impact on how management thinks about the eBay API and developers program. (See her article about last fall's Developer Conference). eBay is moving the eBay API to X.commerce, and the new listing tools will be built into the X.commerce fabric, which is a couple of years away from being fully realized.
Some developers are unsure what will happen to the applications eBay has allowed third party developers to build as part of the Open Apps platform - many don't believe eBay would simply remove the applications tab, others are more cynical. One source guessed it would be March of next year at the earliest before eBay would make any official announcement about its plans to do away with its current listing tools.
So, what would you tell eBay to be sure to include in their new suite of listing tools? And what would you most like to see in an eBay listing tool? Get it off your chest now and post a comment here!