|Wed Mar 14 2012 13:00:11|
eBay's New iPhone App 2.5.0: What Would You Like to See?
By: Julia Wilkinson
eBay recently announced they were coming out with a new version of their iPhone app, which will be the version 2.5.0 of its core app for iPhone. The only details on this new version seem to be that it will "now deliver the ability to calculate shipping, research pricing trends and make sales from virtually anywhere," as well as offering improved image quality, push notifications on bids and Twitter integration, per the company's recent press release.
It got me thinking about how we use eBay's current iPhone app (and how those of you with cell phones other than iPhone use your eBay apps). I asked some sellers I know what they'd like to see in a new, improved app; and how they most use the app now, and got these responses:
- One seller says she mainly uses the app to buy, "and I love it!" She would like to see the option to leave feedback via the app. "Also when I click on an eBay link on the web or in an email, I want the option to open that page in the app rather than in the mobile version of the site (which I hate using). Another app that I use offers this as an option, when I click on a link I have the choice of it opening in their app or on their site and I love it!"
- Several sellers said they used the iPhone app mainly to research completed listings prices when they were out in the field. But some were confused as to how to do this. One seller said she sets the defaults in her search so that whenever she opens the app to search, it automatically chooses those options. "My defaults are completed listings and highest priced first, because I also like to see how many were listed and did not sell." Could this be something eBay could make easier to do on a future version of their app?
Not many sellers said they used the eBay iPhone app to actually list items. This may be sure to limitations with the iPhone's camera, or how it's not as easy to type descriptions using the "two-thumb" or other improvised typing method iPhone users employ.
What do you use eBay's iPhone (or other smartphone app) for, mainly? And what would you like to see in future versions of the app? What do you think eBay could do to make the iPhone app better for selling -- rather than buying or researching -- or is that not something on which you think they should focus?