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Thu Jan 26 2012 14:47:24

Magento Go Leaving ProStores Users in the Lurch?

By: Julia Wilkinson

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eBay's support of Magento Go, the ecommerce solution for small business sellers acquired as part of Magento by eBay last year, has some ProStores users worried they'll be left in the dust.

One seller who's been using ProStores since 2005 said, "Late last year, ProStores ended all eBay-related discounts - there had been several available to PS owners as incentive to use eBay. I have to wonder why they ended all eBay financial ties - I do not know of course, but my speculation is that they want to sell PS." He said he thought they could not do that with eBay incentives tied to merchants/ProStores storeowners.

"That is purely speculation on my part, but it goes together with my observation that eBay no longer pushes PS, or sells PS to eBay merchants or actively promotes PS in any way - unlike Magento," he said.

"I can tell you that ProStores does not seem to be pushing merchants to Magento," he added. "We have had no solicitation from PS about Magento." He said he knows nothing about Magento, "other than they are now with eBay and their pricing structure."

"ProStores is conspicuously left out of any serious discussion of their new development framework X.Commerce," said BN.com Ecommerce Marketplace GM Rick Watson, who blogs about ecommerce at RickWatsonsBlog.com.

"EBay appears content for the moment to leave ProStores well enough alone, and even incrementally add to it, but strategically it's not clear to me what the direction is at the moment vis-a-vis Magento," he said. "Obviously many customers are invested in the ProStores platform, which makes this a five-year horizon-type decision rather than something that can be done hastily, so over time we will have to see how they weave the story for customers."

There doesn't seem to be much discussion about the new platform on the ProStores discussion boards. The ProStores seller said he is "surprised at the lack of comments about the platform - except when it goes down. Then there are a lot of comments!"

He said there was a discussion when Google Wallet came out - about how eBay was being heavy-handed and not letting ProStores sellers - independent merchants, after all - use Google Wallet, but that has died down as Google did not make many inroads on independent web sites." He added that there are occasional grumblings that eBay/ProStores will not allow Amazon Payments either - but "there is (an expensive) work-around for that (self-coding)."

What do you think the future of ProStores will be? Do you use ProStores, or have you ever used it, and how do you like it?

About the Author
Julia Wilkinson is the author of "The eBay Price Guide" (No Starch Press, 2006) and "eBay Top 100 Simplified Tips & Tricks" (Wiley, 2004-6). Her free "Yard Salers" newsletter is at available at YardSalers.net where you will also find her latest ebook, Flip It Again.




Comments (18) | Permalink

Readers Comments

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: BetterThingsToDo This user has validated their user name.

Thu Jan 26 15:42:49 2012

Just like Fleecebay, Pro Stores is sinking like the Titanic.

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: eBay How To
Web Site

Thu Jan 26 16:56:02 2012

eBay doesn't seem to be actively promoting ProStores any longer they just dropped their affiliate program on CJ. Now I know why.

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

This user has validated their user name. by: Stockmiser

Thu Jan 26 17:15:51 2012

With all of the options sellers have to open their own webstores, I think it's a bad idea to use a platform that owned by one of the dominant ecommerce websites.  If the idea is to have options and use different channels, then using an ebay-backed webstore is putting all your proverbial eggs in the same basket.  

You are in basically in competition with ebay using an ebay product - not a good idea.  The Google Checkout thing is a great example.  Every store/cart supports this - so  why not prostores?  Because ebay is making decisions about your webstore from the perspective of what's best for ebay - not what is best for a webstore owner.

I had actually been working on a Magento store, but as soon as ebay bought it, I dropped it.  I want a webstore platform that strives to be the best for store owners - not best for store owners so long as it  is also good for ebay.

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: Bb3

Thu Jan 26 21:09:35 2012

I agree with stockmiser. Why on earth would you use a web store put out by eBay. Some of you need to stop drinking the cool aid. Just in case you are unaware, there is an Internet world outside of eBay. Do a google search for top 10 shopping carts. Do the math and figure out which one makes the most sense financially. If you are paying $400 on fees a year you are missing out. You can buy a store with unlimited products for no more then $200.  Then you wont pay anything except for hosting the next few years.. Hosting for the year is no more then $90 a year.  Do some leg work and save your self the $$ and the hassle of eBay for crying out loud.

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: NullApps This user has validated their user name.
Web Site

Fri Jan 27 01:45:45 2012

eBay left Prostores users in a lurch long before Magento Go came along.  I tried to join the Prostores developer's program over two years ago and instead of even replying they just shut the whole program down.  It makes no sense to have a marketplace platform without allowing third party integrators.

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

This user has validated their user name. by: Bill

Fri Jan 27 02:26:57 2012

I tried ProStores for a while soon after eBay bought it. It worked well for us until eBay started abandoning it and when they raised the prices we dropped it like a lead balloon.
There are a ton of better platforms out there to use that do not cost a lot to run and give you a host of payment options so why waist the time and money.

Bill

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

This user has validated their user name. by: Ming the Merciless

Fri Jan 27 02:53:18 2012

Ebafia management has the loyalty of Judas and the attention span of a five year old.

ProStores isn't mobile, mobile, mobile, isn't a warehouse fulfilling Chinese sellers' orders, isn't an interface between online and offline big boxes, and no longer is on the radar screen of this shrewd group of junior achievement entrepreneurs.

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: Red Ink Diary This user has validated their user name.

Fri Jan 27 03:30:17 2012

ProStores has been the redheaded step-child of eBay for years. It was a good idea that suffered the usual eBay 'its not a new toy anymore' fate.

I can't see the benefits of ProStores to an independent retailer today. Plenty of options in multiple price ranges allow you to be free rather than having business policy set by your landlord.

I too had looked into moving from Zen to Magneto and dropped the idea like a rock when eBay bought it.

Zen Cart does not have simple integration for Google CheckOut/Wallet, they have blamed Google for that for years.

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: Douglas
Web Site

Fri Jan 27 06:46:01 2012

Yeah, They are lurching.
But plus point of ProStores is it's services such as inventory management, supplier communication and integration with Quick books & Dream weaver

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: Ed Watt
Web Site

Fri Jan 27 11:58:36 2012

Bb3 makes finding a storefront solution easy.
How do you know who you can trust.  Ecombytes survey lists 10 Storefront Solutions and Shopping carts. Most I never heard of.
3  of them don't have a single rating so I wonder how they got on the list.
Two have 5 stars but they both only have 2 people rating them.
 Can anybody point me in the direction of opening an internet store  with my current  sales  in the $50000 area and looking to triple that this year.
I am not tech savvy so would need a company that does most of the tech area stuff.
Thanks,

Ed

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: Bb3

Fri Jan 27 16:56:13 2012

Ed,
Like I said above, you have to do some leg work. That involves doing some searches to see what carts are out there. Once you get a list of 10-15 carts, you then have to do some searches for reviews on each cart. Most of the top sites have plenty of reviews to read through. Don't just rely on Ecombytes reviews. You should also make a list of the things that you want your cart to have. It's pretty hard to recommend a shopping cart by only knowing your current sales and that you want to triple your sales. Having a store is only going to get you so far. Marketing and advertising are the things that will get you to your goals.

How many products do you have? This is very important because this is what most carts are based on. Do you want a pay as you go cart (mthly/yrly) or do you want to just buy it out right? And how much are you looking to spend?

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: Bb3

Fri Jan 27 17:05:00 2012

For those of you use ProStores, have you looked at Magento Go? If you are comfortable working with ebay, why haven't you switched over to Magento Go? I know before ebay bought Magento they were a very fast growing company and they had most of the bells and whistles that people want in a shopping cart. I just compared the prices for ProStores and Magento Go and the prices are even cheaper on Magento Go. So why stick with the clunky, abandoned ProStores?

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: matt
Web Site

Fri Jan 27 17:06:53 2012

I don't know that I agree with NullApps, I do all kinds of ProStores integration and I'm a third party and ProStores Certified too. *shrug*

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

This user has validated their user name. by: Philip Cohen

Fri Jan 27 17:09:59 2012

"eBay GSI Executive Says Privacy, Security Not Incompatible"
 http://www.auctionbytes.com/cab/abn/y12/m01/i27/s05

How could anyone at eBay understand this concept ...

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

This user has validated their user name. by: Philip Cohen

Fri Jan 27 17:17:27 2012

''eBay CEO Makes Faux Pas when Taking Credit for Macy's Expansion''

http://www.auctionbytes.com/cab/abn/y12/m01/i27/s03

One thing eBay’s chief headless turkey, John Donahoe, has never done is let the truth get in the way of his eBay “spin”; then too, there is always Ming’s Law to consider: “eBay lies, always has, always will.

eBay / PayPal / Donahoe: Dead Men Walking

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: Bernie

Sat Jan 28 05:33:19 2012

@ Ed Watt..

If you want information on shopping cart software, try wikipedia.

http://en.wikipedia.org/wiki/Comparison_of_shopping_
cart_software

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: Ed Watt

Sat Jan 28 10:34:06 2012

Bb3,
You make it sound like I will have to stop doing business for a few weeks to research 10 to 15 stores.
I will make an effort to research at least one every day or 2..
My units run between 250  and 500 right now but will have to expand if my business is to grow.
As far as what I want to pay...............How much can a person afford on only $50,000 in current sales.
I don't know?
Secondly, thank you Bernie.  I will try the Wikipedia link you provided.
Thanks to all.
Be well,
Ed

Magento Go Leaving ProStores Users in the Lurch?   Magento Go Leaving ProStores Users in the Lurch?

by: Ed

Sat Jan 28 21:06:26 2012

Bernie,
I never realized there were so many choices for stores.  Most of them have options I have no clue about what they are for.
Its a great site, I will have to do a lot of homework there.
Thank you for the lead.
Ed



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