|Fri July 8 2011 14:01:12|
eBay Confirms Lower FVFs only Impact New Listings
By: Ina Steiner
eBay implemented new seller fees effective July 6:
- FVFs are being lowered;
- FVFs now cover total price, including shipping.
(read the fine print here)
But sellers are saying that eBay is charging them the same, higher FVF and is charging FVF on the total price for existing listings, and that the lower FVF only applies to NEW listings.
Others are reporting inconsistency in their invoices, such as this one on a previous blog post:
"Truthfully, I can't figure out much of anything about eBay anymore. I had my first sale yesterday (Thursday) that eBay charged a Final Value Fee on the shipping on with two separate fees showing up in accounting... one for the FVF on the item price and one for the FVF on the shipping. And then about a hour ago (on Friday) I sold two items and no FVF was charged for the shipping on either sale with only a single accounting entry on each for the FVF on the item sale price itself. Is there a time delay before it will show up? Did eBay roll this change back since yesterday for some reason? As usual eBay leaves me with more questions then answers."
Also, readers are unclear what they should do about the pre-July 6 listings. One wrote that most of his Store listings were listed prior to July 6, and he said, "I'm hoping that when they automatically relist I will get the lower fee but knowing ebay I am not counting on it. So my great fee decrease is turning into a massive fee INCREASE."
I've been in touch with eBay spokesperson Johnna Hoff today, who wrote, "The structure is correct - anything listed before July 6 will have the previous final value fee structure. Listings that go up as of July 6 qualify for the new pricing structure."
I'm awaiting further clarification from eBay on these issues, which I expect shortly, so stay tuned.
Update 4:30 pm: Clarification from Johnna Hoff: "All listings that were created prior to July 6 will receive the old FVF rates. When 30 day or Good-til-Cancelled listings come up for renewal post July 6, they will receive the new rates. That renewal date is treated as the "new" listing date. If a seller wants to take advantage of the new rates earlier than that, they would have to end the listing and re-list."
Asked her whether the pre-July 6 listings would have FVFs apply to total price including shipping or not, will update when answer received.
Update 6:00 pm: In answering my question about whether eBay would apply FVF to the Total price of an item including shipping for pre-July 6 listings, Johnna said, "the fees on the total cost of an item will apply to new listings, relistings, GTC renewal listings after July 6."
Update 9:00 pm: Wanting to make sure I understood Johnna's clarification, I asked her, "I'm interpreting this to mean that listings posted prior to July 6 will have the old FVFs and there will be no FVF on the shipping charges, but once the listings roll over, both charges would take effect." She said that was correct.