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Thu June 23 2011 22:55:15

eBay Already Charging Fees on Shipping?

By: Ina Steiner

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Several sellers emailed me to say eBay has already started charging Final Value Fees on shipping costs. The new fees were not slated to take effect until July 6th.

The new fees are controversial, since eBay is charging a commission on the actual cost of shipping items to customers. The Final Value Fee will be charged on the total that the buyer paid at checkout less any sales tax - except if the buyer selects 1-day or International shipping. You can see more about how eBay charges Final Value Fees on this page. (It's gotten a lot more complex in recent years.)

According to the March announcement, "To reward free and low-cost shipping, Final value Fee rates will be reduced and applied to the total amount of sale-including shipping-starting July 6."

Check your invoices and let us know if you're being charged yet! If you are, I'd suggest you contact eBay to find out why.





Comments (41) | Permalink

Readers Comments

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: another side of the coin

Thu Jun 23 23:23:33 2011

Not sure if this is correct but a CS rep stated FVFs on shipping for Stores will start July 6 and the others started in April. I would like to see this in one of eBay's many announcements but I cannot find it. Anyone with a link?

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: Rich

Thu Jun 23 23:37:45 2011

Auction shipping fees started a few months ago and store owners begin getting charged on July 6th.  My store account has not been charged yet for shipping.

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: saintsteven
Web Site

Fri Jun 24 00:15:40 2011

Here's the original announcement, outlining the fees on shipping effective April for non-store sellers:

http://announcements.ebay.com/2011/03/2011-spring-sell
er-update/

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: Digby

Fri Jun 24 00:37:26 2011

Whenever it starts its immoral, and ebid should be ashamed of themselves.

I just hope that more and more sellers start listing on other sites to get away from this evil company.

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

This user has validated their user name. by: Ming the Merciless

Fri Jun 24 01:34:28 2011

Ebay executives are so arrogant they believe they're not accountable to their customers, the sellers.

I remind everyone again how ebay -- including executives -- assigns email addresses.

1. MingM@sleazecorp.com
2. MMerciless@sleazecorp.com

Inundate them with emails. Their names are common throughout this blog.

You can use the anonymous remailers or non ebay registered email accounts.

These jerks are too chickensh*t to hold any ebafia lives anymore so they sit in their plush San Jose offices conjuring up new ways to steal money from sellers.

You know what to do.

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: Bunny Tee
Web Site

Fri Jun 24 02:50:21 2011

I was a seller on ebay and when they said that they was going to add a fee to items that was shipped I left and said enough is enough and I am selling on Amazon and I am not doing that bad over there. All of you sellers wake up do you think ebay is going to stop they are part of wall street and their bottom line is profit. They are going to take from you until you have enough.

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: pete

Fri Jun 24 03:22:42 2011

remember Amazon already do this; BUT one MASSIVE difference...NO LISTING OR RE-RE-RE LISTING FEES

Our sales on Amazon have blown eBay out of the water in only 8 months

eBay and Playpal can kiss my @ss along with their many scam buyers

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: Don

Fri Jun 24 08:43:11 2011

I have sold a few things during the past couple of weeks, and eBay has charged me each time with a final value fee on shipping.  The fees are listed as separate line items on my eBay invoice.

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: MR ME

Fri Jun 24 09:18:30 2011

ebay has been charging a fee on shipping for years, the 3% paypal fee! Especially when using eBay/Paypal shipping service .... Buyer Never has the Money in his actual posession, the shipping funds always reside in ebay/Paypal system, it may "momentarily reside in Sellers paypal account, but it never is the sellers money, when the same funds are then paid to the shipper (USPS , USP) through Paypal shipping service, Paypal charges the shipper its fee for the transfer to shipper..on the same funds.... double dipping. !!!

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: Kevin

Fri Jun 24 09:24:41 2011

Only ebay would chastise sellers for taking any profit from shipping, call it a "best practice" to charge only actual costs.....

Then not follow their own recommended best practice and decide to take a cut of the shipping themselves!  What a bunch of hypocrites!  I'm so glad I don't sell there anymore.  It used to stress me out but now I just enjoy watching the ship sink

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: Flat wallet

Fri Jun 24 10:45:55 2011

@ ming
''These jerks are too chickensh*t to hold any ebafia lives anymore so they sit in their plush San Jose offices conjuring up new ways to steal money from sellers''

Or as JD says, get more ''wallet'' from the sellers.

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: Hans Brinker

Fri Jun 24 18:58:42 2011

Greetings from Holland. For sellers outside the USA who sell internationally like me:

Start selling on eBay Australia!
- the same exposure: everything is visible on eBay.com (USA)and eBay UK.
- but save big $$$ on your eBay fees. For the last item I sold: US $10 in fees instead of US $25 (including eBay fees on shipping).

That is 60% less. This is my way to put a finger in eBay's fee dike. eBay has a troublesome relationship with Australia, hence the low fees over there.

Now I just do what eBay does in Europe: They pay all their taxes in Luxemburg: the lowest rates in Europe. They have all their staff moved from Berlin to Dublin, Ireland: the lowest salaries.



eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: pete

Fri Jun 24 21:55:57 2011

the listing fees on eBay Australia are some of the highest of all eBay sites they even charge for the gallery pic so I dont know where you are listing? but it;s not the over expensive eBay Australia that we have been listing on for almost 5 years

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: Steve.N
Web Site

Sat Jun 25 04:00:46 2011

We are very expensive, but wow, you people in the USA sure get screwed by eBay. If they tried to do that in Australia (and many other countries i'm guessing) they would have a mass exodus of members. Surely USPS et. el. have a say in this?

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: Hans Brinker
Web Site

Sat Jun 25 13:28:33 2011

From AU $75 and up the final value fees on eBay Australia are only 2.75%. This compensates the higher listing fees. No need to pay for the gallery picture because on .com and .co.uk the picture will be visible anyway.

If you list your item with a AU $49.99 starting price the listing fee will be AU $0.75. Further Australia fees see link above.

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: Sarah

Sun Jun 26 12:27:12 2011

Listing in AU turns off US buyers. I have been saying this for years but I need to get my own website going.

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: GWARmonger

Sun Jun 26 14:43:00 2011

What a bunch of whiners!! I like the new system a lot more than the old ways. It protects the buyers from getting ripped off by you people that sell something for $.99 and charge $50 for shipping. Then when we receive said item and it doesn't work, the buyer gets nothing. If the buyer wants a refund he has to pay to ship it back to the seller just to get a refund of $.99. So not only does the seller get out of dealing with the defective item, the seller gets to keep all the money.

So not only does this protect the buyer it should also get rid of the high priced shipping scammers. How can this be a bad thing?

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: PM

Sun Jun 26 15:38:16 2011

@GWARmonger
While I don't like the sellers who inflate shipping any more than you do, with all due respect, you don't know what you're talking about.
If a buyer wants a refund FOR A LEGITIMATE REASON, such as SNAD or INR, Ebay/Preypal refunds the cost of the item PLUS THE ORIGINAL SHIPPING.  
Now, if the buyer has buyer's remorse and asks for a refund, the seller doesn't have to give it to him and some sellers might limit his refund to the item price.  That's an entirely different situation and, knowing how they work, an Ebay dispute would probably result in the entire cost being refunded.
In the case you describe, of an item "not working" (SNAD), Ebay most certainly refunds the $50 shipping.  Only the most blatant scam artist buyer would ever lose the shipping amount, or any other amount, after filing an Ebay/Preypal dispute.  Even that is a long shot.  
So, how many times have YOU lost a shipping charge, whatever the amount, in a dispute?  Never?  I thought so.

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: GWARmonger

Sun Jun 26 16:37:42 2011

@PM

If eBay is protecting buyers like you say, then that is great. This must be a relatively new protection offered by eBay. I don't spend any time reading their rules any more. I pretty much avoid using eBay now because I lost $120 and my brother lost about $500 to scammers and eBay was unable/unwilling to help.

Years ago, I think at least five, my son bought what was supposed to be some really awesome game controller from an eBay seller out of Hong Kong. He paid $9.95 plus $45 to $50 for shipping. When he received it 3 weeks later it turned out to be a poorly made knock-off that didn't work as advertised. He immediately asked for a refund and was told he had to ship it back first, so he did. After a couple weeks he started emailing the seller to ask for an update. For the next two weeks he was told it hadn't arrived yet. Then the replies from the seller stopped all together.

It turned out that this seller had sold dozens of these things through eBay and many people filed a complaint. No one received any reimbursement. Everyone was told, the seller had no money in his PayPal account and if money ever showed up in the account again you would then get a refund. My son ended up with no controller and all his money stolen.

So I hope this answers your question better than when you answered it for me and was wrong.

eBay Already Charging Fees on Shipping?   eBay Already Charging Fees on Shipping?

by: PM

Sun Jun 26 22:59:08 2011

@GWARmonger

No, Ebay isn't protecting buyers. It's protecting scammers. And it's decidedly NOT good.

I'm not sure I buy your story for a couple reasons, not least of which is that it is not required for a seller to have money in his paypal account in order for them to issue a refund. Any seller big enough to sell "dozens" of anything needs, and has always needed, a linked bank account which would have been tapped.

Secondly, your anecdote has nothing to do with shipping vs. item price, which was the subject of your original remarks. Even if what you said was true, it made no difference how much of the cost was shipping and how much was for the item. If the shipping was $5, you still wouldn't have gotten your refund.  Next time you spin a yarn, make it support the point you were making in the first place.

Furthermore, the reason it's not good to use fees on shipping to stop those who inflate shipping charges is that Ebays tactics of collective punishment and unquestioning fraud facilitation is quickly running all of the good sellers out. All that will be left is the Hong Kong sellers of cheap Chinese crap, just like you got the first time.  What makes you think that seller isn't right back in business under another name?  If he sells a lot of his crap, Ebay won't care.  Meanwhile, if someone in the U.S. tried to sell that item, they couldn't compete and would also be treated shabbily for their trouble, unless they were also mega volume crap dealers like the one in Hong Kong. So, things are actually worse now for buyers than they were when you had your little problem.

One last thing. If you bother to look on Ebay, you will see that a whole lot of sellers continue to inflate shipping charges. Why, I don't know.  So Ebay's move, which you praised so much, isn't even seeming to have much effect beyond hurting honest sellers who always shipped at, or close to, cost.

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