|Thu July 15 2010 14:53:27|
eBay CEO John Donahoe Video from June D8 Conference
By: Ina Steiner
Wall Street Journal just published the video of Walt Mossberg's interview with eBay CEO John Donahoe at the All Things D D8 conference last month. It's 35 minutes but worth watching, some rough notes follow on what I thought was most interesting.
At about 16:15, John reveals some statistics on phishing emails, saying the problem of eBay/PayPal phishing is down 80% over the last 5 years.
At 20:00, John talks about eBay sales via mobile apps. When John said the iPad offers the best eBay browsing experience, Walt asked, if eBay has been working on the Web browser for years, why isn't that the best browsing experience. John replies, and talks about the vertical (category) experiences on mobile apps.
At 23:50 - Walt asked John why eBay paid so much attention to fashion? (oops, JD mistakenly referred to Fashion.ebay.com as Fashion Vault.)
28:04 - Questions from the audience, Wall Street analyst Mary Meeker up first on PayPal micropayments. John said PayPal will have beta tests of micropayments in the media world in the fall (for example, pay for an article on the iPad with PayPal).
At 30:10 Jan from CBS asks, how do you answer the complaint that eBay nickel and dimed users to death. John said things have changed. (wow, it's free to list on eBay, he says!) eBay had a billion dollars in feature fees 2.5 years ago, they'll be less than $300 million this year.
At 32:37, an attendee asks about the frustration of PayPal's default for payment funding source (i.e., funding a transaction with a bank account versus credit card).